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Scott Alldridge is a veteran technology leader, author and entrepreneur whose career spans more than 30 years in IT and cybersecurity. He is the CEO of IP Services and President of the IT Process Institute (ITPI), and he has co-authored the influential VisibleOps series which has sold hundreds of thousands of copies worldwide. 

On this episode, Ross and Scott dive deep into the modern cyber-threat landscape, exploring how organizations can move beyond mere tools and build resilient, process-driven security systems. Scott explains how his “TotalControl™” framework helps businesses integrate people, processes and technology to create operational strength and protect critical systems. He also breaks down emerging issues like Zero Trust architecture, regulatory compliance, and the evolving role of boards and executives in cyber-risk oversight.

Episode Highlights

* 🛡️ How Scott’s career in IT management led to founding IP Services and shaping the cybersecurity industry.

* 📘 The story behind the VisibleOps series and how it became a benchmark in IT & security best practices.

* 🔍 Why many organizations still fail despite sophisticated tools — the importance of process maturity over tech alone.

* 🌐 The rise of Zero Trust, integrity management and how executives must adapt to the changing threat environment.

* 🧠 Advice for business leaders: translating technical risk into board-level strategy and aligning security with business goals.

* 🔮 Scott’s vision for the next wave of cybersecurity: AI, automation, and the human factor in a future full of disruption.

Scott offers a rare bridge between the board-room and the server-room — from strategic oversight to technical execution. This episode is essential listening for anyone in leadership, cybersecurity, IT or risk management who wants to understand not just what to protect, but how and why.

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