PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Terri Warholak, PhD, RPh, CPHQ, FAPhA, Assistant Dean, Academic Affairs and Assessment  for the College of Pharmacy at THE UNIVERSITY OF ARIZONA and Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about their work on the consumer perceptions survey and the results published in Section I of the 2020 PQS Trend Report in Pharmacy Quality.