This is Part 2 of last week’s episode: “The 7 Trust Languages: A practical way to rebuild respect, safety, and credibility.” Here, we take the framework into real life—what trust looks like when people are watching whether your actions match your values.

When organizations say “we value inclusion” but people experience something different day to day, trust breaks—fast. In this continuation episode, we unpack the gap between words and actions, why it damages credibility in workplaces and communities, and what it takes to rebuild trust through consistent behavior.

We also share a powerful moment from a community town hall: a resident naming the disconnect between a police department’s mission to “protect and serve” and the lived reality of their actions. It’s a clear example of what happens when values are stated, but not embodied—and why the loss of trust is rational.

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