When we receive an award, it’s because we did something special or we have done something better than anyone else has. These are great moments for us. When we get an award, we are often asked to stand up and say a few words. Oh, oh – this is where things can start to fall apart. If we don’t have a plan for what we want to say, then we’re going to end up fumbling over our words and we won’t do a good job of communicating.