Kris discusses how the Usablenet Assistive custom overlay (which is much better than the generic overlays like AccessiBe and UserWay) did not prevent two complaints (i.e., lawsuits) from being filed against Usablenet client, Container Store.

This is one practical reason why Kris is against anything that isn't a complete, code-level remediation.

The case information from the PDFs discussed is as follows:

Notes: (1) I said Archive.com in the video, it's Archive.org. (2) After reviewing the court filings, I have not linked to the PDFs because they're not fully accessible. However, I have provided case information.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/containerstore-ada-lawsuits-usablenet-assistive/

If websites could be made accessible from the installation of an overlay (e.g., AccessiBe, UserWay, etc.), wouldn't the DOJ (the regulatory and enforcement agency behind Title II and Title III of the ADA) have mentioned overlays / widgets / plugins / software / apps in their "Guidance on Web Accessibility and the ADA" post?

https://beta.ada.gov/resources/web-guidance/

Even the resources listed in the DOJ's resources page don't mention overlays.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/can-overlays-accessibe-make-website-ada-compliant/

Karl Groves's phenomenal resource https://overlayfalseclaims.com clearly demonstrates that AccessiBe and other website accessibility overlays do not prevent "ADA" litigation / lawsuits.  And this does not speak to demand letters that are sent privately.

This video screen captures the following page:

https://overlayfalseclaims.com/appendix-a.html

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/websites-accessibility-overlays-accessibe-userway-sued/

Academy.com, a huge U.S. sporting goods retailer, had the AccessiBe overlay widget installed on its website in 2021.

They have since  removed the claimed #1 "solution" for website accessibility.  Why don't overlays work for website accessibility?

Accessibility legend Karl Groves has put in dozens of hours of work to  make sure it's easy for the public to understand why overlays fail:

Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

https://adabook.com/academy-removes-accessibe-widget-from-website/

Kris Rivenburgh explains the activate / enable problem with overlay widgets like AccessiBe, Userway, etc.

The best path to website  accessibility (and best practice for ADA compliance) is conformance with  WCAG 2.1 AA and these widgets do not make your website WCAG conformant.

In this episode, Kris works under the assumption that overlays make your  website fully accessible.  Even if they did, someone still has to activate that separate experience and not everyone will be aware of that  option or want to activate that option.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/overlays-cant-make-website-ada-compliant/

Kris Rivenburgh discusses why digital marketing agencies shouldn't advise on website accessibility and ADA compliance unless they're willing to put in the requisite time and research to speak intelligently on the topic.

Online marketers who have no idea what they're talking about:

Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

https://adabook.com/marketing-agencies-website-accessibility-ada-compliance/

Kris Rivenburgh explains what user testing means when it comes to testing website accessibility (and accessibility of other digital assets).  User Testing is not the same as a manual audit and the difference is very important.

Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/what-is-user-testing-website-accessibility/

Kris Rivenburgh explains the regimented approach that is necessary to reach full WCAG conformance for your website or other digital asset.  Kris recommends dedicating resources to only 5 to 7 pages / screens / URLs, one page at a time, until each issue is resolved.

Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/how-to-get-started-website-accessibility-remediation/

Kris Rivenburgh explains what WCAG is and how versions 2.1 and 2.0 relate to one another (conformance level AA).  The Web Content Accessibility Guidelines (WCAG) are the technical standard for web accessibility (and the principles are applied to digital accessibility outside the web).

WCAG is also a highly referenced standard for compliance with the law (ADA, Section 508, AODA, EN 301 549, etc.).

Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/what-is-wcag/

Kris Rivenburgh explains why "website accessibility checkers" or "ADA compliance checkers" are nice, free tools, but are limited and inconclusive of accessibility and compliance.  Checkers, better thought of as automated scans, are very helpful tools that can detect some important WCAG 2.0 AA accessibility issues, lower risk of litigation (lawsuits), and improve the efficiency of the audit process.

Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

Watch Kris on YouTube @adabook:

https://youtube.com/@adabook

Connect with Kris directly on LinkedIn:

https://www.linkedin.com/company/adabook 

The ADA Compliance Course is available at https://ADACompliance.net.

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/ada-website-compliance-checkers/