The AI Learner Lounge

How does OpenAI's new GPT Store impact Learning & Development? What opportunities does it bring? What risks should you know about? On this week’s episode of the AI Learner Lounge podcast, we’re exploring the good, the bad, and, yes, even the ugly sides of GPTs, and what it means for you in learning and development.

AI undoubtedly brings changes. And there is a lot of fear about being replaced by AI. For the most part, learning and development is pretty secure. But that doesn't mean our role will be the same tomorrow as it is today. In this episode, discover 4 ways AI is shifting the role of learning and development.

Additional reading:

McKinsey Article: https://www.mckinsey.com/bem/our-insights/the-impact-of-generative-ai-on-black-communities

When new technology emerges, some skills might become redundant. Critical thinking is a skill we can’t afford to lose. In this episode, discover how AI might impact our ability to think critically and five types of critical thinking skills you need to be an effective AI collaborator.

Additional reading:

Forbes article - Why are humans biased against AI? https://www.forbes.com/sites/tomaspremuzic/2023/02/27/why-are-humans-biased-against-ai/?sh=133825865f5c

IKEA reskilling initiative: https://www.reuters.com/technology/ikea-bets-remote-interior-design-ai-changes-sales-strategy-2023-06-13/ 

Without a question, AI dominated 2023. As we enter 2024, we’re set for a renewed emphasis on the human element in an increasingly digital world. In the final podcast episode of 2023, discover:

• The job outlook for L&D professionals in light of AI.

Resources mentioned in the podcast:

• McKinsey Generative AI and the Future of Work in America: https://www.mckinsey.com/mgi/our-research/generative-ai-and-the-future-of-work-in-america 

Unwrap the gift of continuous learning on this week’s episode of the AI Learner Lounge. Discover two opportunities AI brings for learning and development and find out how you can use it to flip self-directed learning on its head. Cozy up with your favorite holiday drink and get ready to learn more about AI – a gift that keeps on giving.

What can the world of fast food teach us about learning and innovation? A lot more than you might think. In this episode, we're taking a unique look at how McDonald's, a global leader in quick-service dining, approaches artificial intelligence and trains and supports its workforce. You’ll also discover how McDonald’s new partnership with Google will bring performance support to not just knowledge workers, but manual workers in restaurants around the globe.

Resources for further reading:

AI like ChatGPT isn’t human, but it responds surprisingly well to prompts that appeal to intrinsic and extrinsic motivations like we would. Using motivation-based prompt techniques can help you get better outputs for your L&D work. In this episode, we’ll explore why we’re seeing AI act like a human, what the research says, and how you can leverage that in your prompts for L&D.

Resources for further reading:

• Research Paper - EmotionPrompt: Leveraging Psychology for Large Language Models Enhancement via Emotional Stimulus: https://www.arxiv-vanity.com/papers/2307.11760/ 

This week, we're lighting the candles for a very special episode as we celebrate ChatGPT's first birthday. On November 30th, 2022, the world of learning and development (and the world as a whole) was forever changed with the release of ChatGPT. In just one year, it has not only captured our imaginations but also fundamentally shifted how we approach learning, development, and business strategy.

In this episode, we’ll review ChatGPT's impressive milestones over the past year, explore its transformative impact on L&D, and discuss what the future holds for AI in learning and development.

Knowledge sharing is one of the biggest challenges organizations face. As we approach Thanksgiving, a time of harvest and abundance, let's also recognize the wealth of knowledge that exists within our organizations. Whether it's buried in your intranet or still in the minds of your employees, AI can help you harvest knowledge and make it accessible organization-wide. In this episode of the AI Learner Lounge, we explore AI’s potential role in knowledge management. Discover 4 ways you can use AI right now to help harvest knowledge.

Resource:

‘Generative AI at Work’ paper: https://www.nber.org/papers/w31161 .

Paper highlights: https://www.linkedin.com/posts/kambria-dumesnil_ai-a-new-channel-for-tacit-knowledge-activity-7062750761939595264-D6Y0?utm_source=share&utm_medium=member_desktop 

From learners exploring a topic to integrating skills on the job, there are many opportunities to fuse AI with the learning journey. When we look at potential AI touch points along the learning journey as a whole, it can help us see the bigger picture and better support our learners at key moments. It’s a transformative shift that can redefine how we approach L&I with AI.

In this episode of the AI Learner Lounge, we'll explore AI touchpoints in the learning journey.