Lisa Weaver-Lambert is the author of The AI Value Playbook, an essential handbook empowering non-technical business leaders to formulate a perspective on how to leverage AI. She joins Natalie on the podcast to discuss the key findings from her book and share her views on AI’s impact on retail.

Retail Disrupted listeners can use the code 20RETAIL for an exclusive discount on the book. Purchases must be made before June 26, 2025.

Natalie also speaks to Richard Lim, CEO of Retail Economics, about their latest research on the cost of payment failures. You can read more about on Natalie’s blog or check out the full report from FreedomPay.