Alexi is the CEO of Elenteny Imports, a multifaceted logistics company dedicated to growing their partners’ businesses in the wine, beer, and spirits industry. Alexi is fondly called the ‘Chief Executive Optimist’ –spreading the gospel of empathetic customer service, sales panache, and meticulous operations. She scours ideas and drives home solutions, strategy and above all else –positivity!

Sometime in October 2019, the United States slammed a 25% tariff on wines coming in from specific countries in Europe and this threatened the survival of small businesses in the wine import industry. Alexi Cashen’s Elenteny Imports is one of them. The business recorded a 30% dip in shipping revenue within 10 days. This situation moved Alexi and other players in the industry to organize themselves and went on a trip to lobby against wine tariffs. 

In this episode, Alexi talks to John Corcoran of Rise25 about what it was like going on that trip not sure what to say or what the outcome would be. She gives the inside story of the strategy and planning that went into seeing them make their case to members of Congress and a few select Senators. Listeners should find this episode practical and insightful on what to do if your industry gets hit by tariffs. 

Todd White is a speaker, writer and a leading authority on healthy organic natural wines, and the importance of micro-dosing alcohol for health, longevity, and vitality. He launched Dry Farm Wines in 2015, a wine club that sources natural and organic wine to curate the healthiest wines in the world for their customers. Todd is a self-described biohacker who practices daily meditation, Wim Hof breathing, a ketogenic diet, intermittent fasting and he's a fitness enthusiast.

The wine industry is currently fighting to keep content labeling off the bottles of wine because they don’t want wine drinkers to know what’s in wine. The lack of transparency is becoming a source of concern for many wine drinkers. In this episode of the Alexi Cashen Podcast, Todd White, Founder of Dry Farm Wines shares the three toxic ingredients in most wines and why he decided to bio-hack wine. 

In his conversation with Alexi, Todd shares how the intersection of his quest for a higher quality of life and health, and his love for wine inspired him into producing his own natural wine and going on to building a successful company out of it. Stay tuned to this knowledge-packed episode on biohacking wine and making it healthy for you drink wine again.

Alexi Cashen is the CEO of Elenteny Imports, a multifaceted logistics company dedicated to growing their partners’ businesses in the wine, beer, and spirits industry. Alexi is fondly called the ‘Chief Executive Optimist’ – spreading the gospel of empathetic customer service, sales panache, and meticulous operations. She scours ideas and drives home solutions, strategy and above all else – positivity!

What does it take to maintain a high level of customer service? How do you read customers’ needs to better serve them? For Alexi Cashen, it’s about putting in the work to find the right communication balance. In a fast-paced work environment like the restaurant and bar industry, you can’t afford to slack as a service provider that’s why you need to understand how to deal with human expectations even if you are in the B2B sector. 

In this episode, Alexi talks about her transition from the restaurant and bar industry and the transferable customer service skills she now uses to run her logistics company. It is how she’s able to maintain high-level lines of communication with her partners. Alexi also talks about how she trains her team to operate at that same level. Stay tuned to this insightful episode on customer service lessons inspired by the restaurant industry.

Elly Hartshorn is with JF Hillebrand Last Mile, a company that provides wine storage and delivery for small and mid-sized craft beer and wine projects in California. Elly grew up in Bishop, California and grew around vineyards in Lake County where her family grew grapes for Kendall Jackson and Robert Mondavi. She studied Mechanical Engineering at California Polytechnic State University but has been on a wild entrepreneurial ride ever since. She’s a serious wine professional building multiple businesses such as Proof Wine Marketing, Neighborhood Vineyards, as well as Sidekick Delivery and Sidekick Technology -- two of which she has sold already.