Today's guest is Peyman Pouryekta, Chief Technology Officer at Spectrm, who are the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, brands from all over the globe rely on Spectrm’s platform, conversational AI and customer success to design an exceptional experience for their customers.
The future of commerce is conversational and the opportunities are limitless. It is Spectrm's mission to give you superpowers to build a bot that your customers love. By unlocking, its full potential by combining your creativity with our powerful marketing technology and experienced human touch, Spectrm empowers you with all the tools you need to crush your marketing goals.
In the show, Peyman will discuss:
Spectrm’s work within performance marketing,
Taking Spectrm to the next level by increasing their engineering capabilities,
How their chatbot stands out from the competition,
Using customer insights to deliver a personalised experience,
The benefits of in-house AI technologies and entity extraction,
How they built a performance monitoring chatbot without data,
and New trends that will impact the chatbot and NLP space.