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Ever wondered how someone transitions from dreaming of a career in music production to leading a successful payroll business? Join us as we welcome Justin Romano, the entrepreneurial mind behind Bayview Payroll, who shares his fascinating journey from Wooburn, Massachusetts to becoming a prominent figure in the payroll industry. Initially aspiring to be a music producer, Justin soon realized the financial hurdles of the music world and pivoted to the corporate sector, gaining valuable experience in payroll management at Dunkin' Donuts and Uno Restaurants. His move to Florida became a turning point, providing him the opportunity to apply his expertise and eventually launch his venture, Bayview Payroll.
 
 Justin's story is one of resilience and strategic foresight, navigating through legal challenges and building a thriving business from scratch. Despite facing a non-compete agreement and a challenging work environment, his clients' unwavering trust in his services pushed him toward independence. He shares personal anecdotes about dealing with a struggling operations manager and the intricate negotiations with his former boss, ultimately leading him to establish his company in January. This episode offers listeners a chance to learn about Justin's strategic decisions and relentless pursuit of success, as he maintains professionalism while growing his client base.
 
 Furthermore, we delve into the intricacies of payroll management and the unique solutions Bayview Payroll offers to its diverse clientele. Justin discusses the challenges businesses face, from forgotten payments to employee classification issues, and how his company provides tailored solutions for seamless transitions and compliance. With the rise of remote work, he explains how Bayview Payroll's personalized service stands out from larger competitors, ensuring client satisfaction and reliability across various industries. Don't miss this insightful conversation that could change how you view payroll management forever.

Justin Romano
Bayview Payroll Services
954-299-5978
www.Bayviewpayroll.com
LinkedIn:  https://www.linkedin.com/in/justinromano/

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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Ever wonder how chronic care management can transform patient-doctor relationships? Join us as we chat with Brenda Nunez, the Chief Experience Officer at J3 Medical Billing. Brenda's journey from her family of doctors in Venezuela to her role in healthcare administration in the U.S. is nothing short of inspiring. She shares her passion for chronic care management, a Medicare program focused on keeping patients out of hospitals and enhancing communication with doctors. Brenda walks us through her daily routine, emphasizing the importance of empathy, building trust with patients, and how technology is reshaping these interactions.
 
 As we navigate the intricacies of patient care, Brenda sheds light on the importance of clear and open communication, even when it's awkward. Through her personal anecdotes, we uncover the emotional challenges healthcare professionals face, particularly in hospice care and the broader healthcare landscape. Brenda's dedication and passion highlight the vital role of maintaining strong patient-doctor relationships. Tune in to explore how these connections can lead to more fulfilling healthcare experiences for both patients and providers, and discover how persistence and direct communication can triumph over the obstacles within the healthcare industry.

Brenda Nunez

J3 Revenue Cycle Management  (J3CRM) 

LinkedIn:  https://www.linkedin.com/in/brenda-nunez-maal-788299b2/

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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In this compelling episode, host Josh Fertel is joined by insurance expert Nordia Ramirez from PolicyPro Insurance Agency. With an impressive 25+ years in the healthcare sector, Nordia opens up about her journey and the vital role she plays in helping physicians protect their practices. From her early days in healthcare consulting and marketing to her current role in offering tailored insurance and legal defense solutions, Nordia brings a wealth of experience and knowledge.

The episode dives into:

• Medical Malpractice & Going Bare: Nordia explains the “going bare” concept, where physicians opt out of traditional malpractice insurance, and the risks and rewards of this approach. She shares insights into why certain specialties like plastic surgery and OB/GYN often face higher litigation risks and how prepaid legal defense can be a smart alternative.
• PolicyPro & Legal Defense Plans: Discover how PolicyPro offers solutions for those who prefer legal defense coverage over traditional insurance. Nordia explains the benefits, including flat-rate fees, no waiting periods, and comprehensive representation through seasoned attorneys at Lubell Rosen.
• Practical Consulting Tips for Practices: Nordia shares her unique approach when consulting with healthcare practices, focusing on details that can elevate patient experience—from front-desk etiquette and waiting room ambiance to ensuring billing departments run efficiently.
• Client Success Stories: Listen as Nordia recounts the transformation of a struggling practice, where small but impactful changes helped boost patient satisfaction and overall revenue.
• Essential Advice for Physicians: Nordia emphasizes the importance of having some form of coverage, whether legal defense or insurance, to protect against the financial impact of lawsuits. She passionately advocates for healthcare professionals to educate themselves and take steps to safeguard their hard-earned careers.

This episode is packed with actionable insights and expert advice, perfect for healthcare providers who want to minimize risks, improve their practice operations, and focus on delivering top-notch patient care.

Nordia Ramirez
Experienced Management Consultant, Client Relations, Sales and Marketing professional with a demonstrated history of working in the medical practice industry

Phone:  954-632-5126
Website:  https://www.jabribusiness.com
Website:  https://www.policyproinsuranceagency.com
LindedIn:  https://www.linkedin.com/in/nordia-ramirez-89127711a/

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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Curious about the unsung heroes who keep medical practices running smoothly? Join us for an enlightening conversation with Josh Fertel of J3 Medical Billing as he reveals the driving force behind starting the Angry Biller podcast. Hosted by Chris at Visuals by Momo Studio in ArtServe, this episode uncovers the often-overlooked yet crucial world of medical billing. Josh shares his vision to make the Angry Biller a recognizable face in the industry, celebrating the hardworking individuals behind bookkeeping, stress management, and even the critical roles played by non-profits like the American Cancer Society and Heart to Heart.
 
As we celebrate the milestone of 24 episodes, Josh discusses the strategic expansion plans for the Angry Biller brand, including a leap into video formats and inviting experts nationwide to share their stories. This episode shines a light on the importance of teamwork, structure, and the significant intersection of mental health in the medical billing world. From the benefits of an advisory board to the impact of professional headshots, Josh offers valuable insights that have not only shaped his podcast but also provided personal and professional growth. Tune in to hear success stories, lessons learned, and ambitious plans for the future that promise to educate and inspire.

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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What if transitioning from a 30-year career in the car business to founding a medical billing company after recovering from cancer surgery could revolutionize the way doctors manage their finances? Join us as we sit down with Josh, the trailblazer behind J3 Medical Billing, who shares his incredible transformation story and reveals how his expertise in contracts and business management shed light on the untapped potential of the medical billing industry. Josh's passion for educating and protecting healthcare providers shines through as he discusses how J3 Medical Billing supports doctors, allowing them to focus on what they do best—providing exceptional patient care.
 
 We also delve into the evolving landscape of medical billing and coding, where Josh highlights the impact of new Medicare codes like G2211 and the crucial importance of meticulous documentation. Discover the future aspirations of J3 Medical Billing, including their plans for nationwide expansion and the irreplaceable value of human touch in resolving billing issues amidst the rise of AI. Learn how strong client relationships and personalized communication can make or break a business, and why Josh believes that quality staff and client referrals are key to J3 Medical Billing's continued growth and success. This episode is a treasure trove of insights for anyone interested in the intricate workings of healthcare and the vital systems that ensure its smooth operation.

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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Ready to revolutionize your approach to digital marketing? Discover the journey and insights of Alexis Guillen, founder of Leverage Digital Marketing, as he shares his incredible transformation from aiding small businesses in Brooklyn to leading roles in digital sales and advertising. Alexis opens up about the hurdles he faced in these positions and his driving force behind launching his own agency, giving him the reins over client connections and fulfillment methodologies.

Next, we dissect the art of crafting marketing strategies tuned to the unique needs of B2B and B2C enterprises. Alexis emphasizes the power of content creation for new businesses in establishing online authority. From tackling complex topics like poly B piping for homeowners to medical practices leveraging video content, learn actionable strategies to elevate your brand's online presence. Platforms like YouTube aren't just for entertainment; they're essential tools for enhancing search visibility and engagement.

We then tackle some of the biggest challenges in digital marketing, including the rise of AI in content creation and the importance of vetting AI-generated information. Alexis offers invaluable advice on maintaining the human touch that AI often lacks, underscoring the importance of reviews as social proof. Finally, we explore how sophisticated digital marketing strategies, such as display marketing and email campaigns, can foster significant business growth. With a compelling case study of a Boston attorney, see firsthand how optimizing website experiences and ad spend can lead to a surge in brand recognition and referrals. Don't miss this episode jam-packed with expert insights and actionable tips!

Alexis Guillen

Leverage Digital Marketing

Website:  https://leverageroi.com

Phone:  954-715-1366

LinkedIn:  https://www.linkedin.com/in/alexis-guillen-07691510/

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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What does it take to run a top-notch healthcare practice? Discover the secrets from Vivienne Hann, the COO of Northridge Integrated Health, who brings a wealth of experience and insights from her journey in the medical field. Vivienne opens up about her roots in her parents' medical practice and her educational background in law, business, and psychology. She also shares her transformative experiences in managing multiple imaging centers and the critical importance of aesthetics and cleanliness in reflecting a practice's professionalism. Vivienne's leadership philosophy shines through as she highlights the need for staff support, the value of being heard, and fostering a sense of ownership among employees, even those on salary. 
 
 Explore the often-overlooked role of front desk staff in shaping patient experiences. Vivienne explains how the demeanor and friendliness of front desk personnel can set the tone for an entire visit, emphasizing the power of eye contact and warm interactions. We also dive into the complexities of managing payment collections, comparing the different approaches taken by seasoned employees versus newcomers. This conversation underscores the importance of experience and the unique challenges faced in practice management. Join us for this insightful episode that delves into the operational intricacies and leadership philosophies behind a successful healthcare practice.

Vivienne Hann

LinkedIn:  https://www.linkedin.com/in/vivienne-hann-b8a708247/ 

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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Unlock the secrets to navigating the Medicare open enrollment process with our esteemed guest, Jill Santos from All About Medicare. Jill brings her extensive knowledge to the table, guiding us through key dates, the vital importance of guaranteed issue plans, and how these options are a lifeline for those without employer group coverage. You'll gain insights into how subsidies are determined, the role of agent consent forms, and hear a touching, real-world example of how Jill helped a new resident find the right healthcare solution.

In the second half of our conversation, we tackle the Affordable Care Act (ACA) application process and the intricacies of the 1095-A form. Discover how having a dependent impacts your premiums and tax credits, and why it's crucial to keep your income information up-to-date to avoid IRS discrepancies. Jill walks us through common scenarios like changes in household income and dependents, offering practical advice to ensure you receive the correct subsidies. This episode is packed with essential information to help you make informed decisions and navigate the complexities of health insurance with confidence.

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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Are you tired of the financial headaches that come with healthcare payments? Join us as we sit down with Jenn Davis, the Director of Strategic Alliances at Paytient, a pioneering company committed to easing the financial burden on health systems and patients alike. Jenn's journey from Express Scripts to her current role is nothing short of inspiring, and she shares how Paytient's innovative approach—similar to payroll deductions for hospital employees—is making healthcare more accessible and affordable. Founded by Brian Worley, Paytient aims to revolutionize the way we think about patient payments, and Jenn's insights are invaluable for anyone in the healthcare field.
 
 In this episode, we don't just stop at patient payments; we explore the broader financial implications for employers and employees. Discover how Paytient HPA can lead to significant savings by proactively managing high-cost claimants and reducing turnover and absenteeism. Jenn breaks down the potential savings for large companies and highlights the benefits across medical, dental, vision, pharmacy, and even veterinary care—with a special focus on mental health. Learn about the incredible flexibility offered by the Paytient app, which integrates seamlessly with payroll, HSA, or FSA funds, and the crucial role of customer support in enhancing user experience. This episode is a must-listen for anyone looking to improve financial wellness in healthcare.

Jenn Davis

LinkedIn:  https://www.linkedin.com/in/jenniferedavis/ 

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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Can you afford to ignore the risks of long-term care? Join us on The Angry Biller as we sit down with Kevin Dombro from the State and Trust Services Group to uncover the often overlooked complexities of long-term care insurance. Kevin takes us through his fascinating journey from studying risk management at Florida State University to becoming the Vice President of Operations, providing expert insights along the way. With 70% of people requiring long-term care at some point, Kevin helps us understand the critical need for awareness and preparation. Listen as we delve into what triggers eligibility for long-term care, focusing on the six activities of daily living and cognitive issues, and learn why the best time to consider purchasing this insurance might be earlier than you think.

Struggling to navigate the maze of long-term care and disability insurance, especially with pre-existing conditions? This episode has you covered. Kevin shares invaluable advice on how common medications like those for high blood pressure don't necessarily disqualify you, while shedding light on more serious health concerns that might. We break down the differences between short-term and long-term disability insurance, emphasizing the importance of "own occupation" policies for professionals. Discover the financial safeguards offered by life insurance policies with long-term care riders, and hear success stories that demonstrate the life-changing impact of these policies. Don't miss this essential conversation on planning and mitigating the financial burdens of long-term care.

THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO