Society has evolved in such a way that we demand to be engaged, entertained, made to feel some kind of emotion. That everything we wear or utilise has to speak of our own individual identities and represent some kind of virtue. If you're a business or a service- you have to engage your stakeholders - not just your customer, but your employees, your investors, your suppliers. Darren Suresh of  Globalknox tells us how to activate the art of engagement.

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