The Art of Grateful Leadership

So what is courage?

According to Merriam - Webster’s On-Line Dictionary, courage is defined as: “mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty”

When one is speaking of Grateful Leadership and the Power of Acknowledgment, I believe courage refers to the internal strength to continue along the path to acknowledging  another person. It is the internal mental strength take that next step, especially when you don’t know how the acknowledgment will turn out.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Today I’m going to introduce you to Laura Moutal

She is a personal trainer and life coach from New York

She had an amazing chance encounter with our own Judith W. Umlas

That led her to The center for Grateful Leadership 

And being a guest on the Art of Grateful Leadership podcast

Let’s find out how she met Judy 

and the importance of Gratitude for a Life Coach.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Laura Moutal; personal trainer;

When we talk about the 5 Cs from Judith W. Umlas’ book: Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results;  We are referring to the steps taken to move along your Grateful Leadership journey.

• The 5 Cs are:
• Consciousness
• Choice
• Courage
• Communication
• Commitment

When I’m leading a session on Grateful Leadership the Power of Acknowledgment and I get to the point where we talk about choice and tell them, “this is the crucial point in the process.  Choice is where the rubber hits the road.” 

I don’t know if people realize the word “Choice” is there for a reason. 

The word isn’t “decision”

You see, there is a difference between a choice and a decision.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Choice; Decision

Remember the 5 Cs?

Today we are going to relate the first two Cs

Consciousness 

and

Choice

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Consciousness; Choice

Today, we conclude our conversation with Stephanie Hanko, Senior Principal at CSG Government Solutions, Inc. and Grateful Leader

We pick up discussing How being a Grateful Leader takes conscious choice...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Stephanie Hanko

In this episode, we continue our conversation with Stephanie Hanko

Stephanie is a Senior Principal at CSG Government Solutions, Inc.

She is a leader with broad impact over CSG practices, and has forged influential internal and external relationships, from smaller tailored projects to complex $200M business and IT projects.

She led development of CSG’s enterprise project management methodology and leads development of CSG’s service methodologies.

Stephanie is a Project Management Professional and Certified Scrum Product Owner.

The conversation continues with the importance of acknowledgment

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Stephanie Hanko

In this episode, I introduce Stephanie Hanko.

Stephanie is a Senior Principal at CSG Government Solutions, Inc. and is a certified Project Management Professional and Certified Scrum Product Owner.

She has over 25 years of professional business experience.

This includes establishing and overseeing project management standards and Project Management Offices for individual and enterprise projects.

She has worked primarily on healthcare and human services businesses and information technology projects.

Stephanie has a unique competency in identifying and analyzing situations, projects, and teams and developing strategic solutions and corrective actions to stabilize at-risk projects.

She quotes a mentor as saying “Start your brain before you start your mouth.”

Throughout her career, that phrase has been a guiding principle to stop and listen first, think, and then consider what words will be impactful and needed.

This has led her to become a successful leader in guiding complex projects and organizations in meeting business objectives.

Her focus on acknowledgement and careful, honest, and sometimes hard communication brings about collaboration and individual, team, and company successes.

Stephanie states her mission as “helping people, teams, and clients be successful.”

Her primary topic for this Art of Grateful Leadership interview is:

“Acknowledging people who are often unacknowledged”

Let’s jump right in…

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Stephanie Hanko

In this episode, we conclude the interview with Rich Sheridan CEO and Chief Storyteller at Menlo Innovations in Ann Arbor, Michigan

When we pick up the conversation, we are continuing our discussion around paired programming and its efficiency.

Let’s listen to why this is so important at Menlo Innovations

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

In this episode, we continue our podcast series with Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations in Ann Arbor, Michigan

Rich's passion for creating joyful work environments led to his bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love. His recently released second book, Chief Joy Officer, will continue to prove that a positive and engaging leadership style is actually good for business.

Today, Rich will tell us about the fact that it’s all about people working with people and why Gratitude is necessary at Menlo Innovations.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

Today, we begin a podcast series with Rich Sheridan, CEO and Chief Joy Officer of Menlo Innovations in Ann Arbor, Michigan

Rich became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better.  Much better. He had to find a way. Why couldn't a workplace be filled with camaraderie, human energy, creativity, and productivity?

Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace.  His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it.

His passion for creating joyful work environments led to his bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love.  His highly-anticipated second book, Chief Joy Officer, came out December 4th and will continue to prove that a positive and engaging leadership style is actually good for business.

Here’s Rich Sheridan to speak about Joy in the workplace:

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations