I hear from people who are concerned that they've put so much security in place they'll keep themselves out in case of emergency.

I'll review the most popular cloud storage offerings, how they differ, and which I use (and why).

Cookies are placed on your machine by websites -- often more websites than you realize. We'll review cookies and how third parties can use them.

It's fairly easy to automatically forward Hotmail and Outlook.com messages to another email account. I'll walk you through the steps.

Downloading, copying, and moving are all important concepts to file management, online and off.

Temp files can pile up. Why is that, and do you need to worry about them?

Local and Microsoft accounts both have pros and cons. I'll explain so you can decide which is right for you.

Backing up data using an online backup service can be an important part of an overall strategy, but there are important limits and considerations.

Multiple Microsoft accounts, each with its separate OneDrive, can lead to confusion.

The Recycle Bin is your friend. I'll show you where it lives and how to control the space it uses.