It's common to ask "Why?" when it comes to computers. It's also common to be frustrated with the answer.

Trust is tricky when it comes to computers. When you add relationships to the mix, things quickly get complicated.

Files and folders can be undeletable for a variety of reasons. I'll review several techniques to try when faced with the issue.

You want more than a password; you want encryption. Encrypting an external drive can be done with the right software.

Not every problem is worth solving.

If your machine won't boot for some reason, there are a couple of approaches to try to get data off its hard drive.

There are many software programs that protect your system. I'll review how I make my decisions and give you my advice.

Smishing is simply text-messaging spam. Learn to recognize and respond appropriately to it.

Installing software is something we do often. I'll review some recommendations to minimize both impact and danger.

Messages that indicate you have a problem and recommend a specific download as a solution are immediately suspect.