The Ask Leo! Podcast

It’s important to understand the risks of buying a used computer.

Keyboard not working, but you need to type to sign in to Windows? There's a solution for that.

Worried your sleeping computer might get hacked? The short answer is no, but there's a catch. I'll explain what that is and why you're still probably safer than you think with basic security in place.

Technology isn't optional anymore. I'll explain why embracing computer literacy matters more than ever, and how complaining only isolates you further.

Looking to format a USB thumb drive but confused about FAT32, exFAT, and NTFS? I'll break down each file system's strengths and limitations and help you choose the best format based on compatibility needs, file sizes, and which devices you'll use it with.

Deleted an email and think it’s gone forever? I'll explain what “delete” really means in webmail and desktop programs, why trash folders and database files can leave messages recoverable, how backups and even court orders can bring them back, and the inconvenient fact that the other person may still have a copy.

Found a website you’ve never heard of and not sure you should click? I'll show you three fast clues -- domain dates, server location, and site history -- that can help you judge whether a site feels trustworthy or sketchy before you commit.

Cloud storage sounds mysterious, but it’s really just your files living on someone else’s online computer. Let's look at how synchronization moves your changes between devices, why it can feel like backup, and the big catch: deletes spread everywhere too.

Traveling and suddenly locked out of Outlook.com? I'll explain why Microsoft asks for extra sign-in proof, what “something unusual” really means, and how to set up backup email, phone, or authenticator options before you leave so you can get your code and your account back when it matters most.

Online harassment can happen to anyone, but what can you actually do about it? I'll break down whether it's illegal, how to identify who's behind it, ways to make it stop, and the critical mistakes to avoid so you can protect yourself and your loved ones.