A very common scam has people supposedly from Microsoft, your ISP, or other authorities calling to help you with computer problems. Don't fall for it.

To back up your email, you first have to figure out where it lives. It might be on your computer, or it might be on the internet.

Let me walk you through eight of the most common issues when it comes to internet connections, drops, and general connectivity.

An Internal Server Error happens within the server attempting to show you a webpage. It's usually a server-side problem out of your control.

Recovering individual files from a Cryptomator encrypted vault can be tricky. I'll discuss why and how to protect your access to those files.

Downloading all your OneDrive files isn't particularly difficult; it's just not particularly obvious. I'll show you two ways to do it.

When it comes to technology, it seems like there's a whole 'nother language to learn. Using the right terminology is important to being understood and getting your problems resolved.

Zetabytes? Petaflops? Gigahertz? Confusing terms for the ever-increasing capacity and speed of our computers.

Occasionally, Microsoft Office becomes damaged. Fortunately, you can repair it.

In most cases, deleted email is gone beyond your ability to recover it. As always, however, there are exceptions.