The Bank Tellers

In this episode of The Bank Tellers, we are joined by Lee McNabb, Head of Group Payment Strategy at NatWest, who shares his incredible journey through the financial sector. From humble beginnings in a working-class family to leading innovative projects at one of the UK’s largest banks, Lee offers a unique perspective on the dynamic world of banking and payments. With over a decade of experience spanning products, assets, liabilities, risk, and policy, Lee reveals how embracing curiosity, leveraging networks, and staying true to oneself can pave the way for success in a constantly evolving industry.

We also delve into the critical need for financial education, the challenges of fraud prevention, and the future of innovation in banking. Whether you're a finance professional or simply curious about the industry, this episode offers a wealth of knowledge and actionable insights.

Key Topics Covered:

• How diverse roles in banking keep the industry fresh, exciting, and challenging.
• Why starting financial literacy early is crucial for life’s big decisions.
• Balancing customer autonomy with proactive fraud detection in the digital age.
• Exploring open banking, embedded finance, and tokenized DLT-based solutions at NatWest.
• Leveraging networks and finding common ground to foster trust and collaboration.
• Why stepping out of your comfort zone drives success in finance and beyond.

Tune in to hear how humanity, curiosity, and innovation intersect in the world of banking and payments!

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In this episode of The Bank Tellers, we sit down with Shailesh Baidwan, Group President and Co-Founder of Maya Bank, to explore how this Philippines-based digital bank is transforming financial services in Southeast Asia. With over 7,000 islands and a population of 110 million, the Philippines presents unique challenges and opportunities for financial inclusion. Shailesh shares Maya Bank's journey from a payments platform to becoming the country's leading digital bank, achieving profitability in record time, and driving innovation with AI and bespoke technology. Discover how Maya Bank is empowering the unbanked, unhappily banked, and micro-enterprises with seamless digital solutions, and learn valuable insights for aspiring entrepreneurs in the fintech space.

Key Highlights:

• The importance of financial inclusion in the Philippines and Maya Bank's mission.
• How Maya Bank achieved profitability within two years of launching.
• Leveraging AI, data science, and bespoke technology to create a customer-first experience.
• Advice for fintech entrepreneurs navigating growth, innovation, and regulation.

Tune in to hear how Maya Bank is reshaping the future of banking in Southeast Asia!

Maya Bank: https://www.mayabank.ph/

Follow Shailesh: https://www.linkedin.com/in/shaileshbaidwan/

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In this episode of The Bank Tellers, we sit down with Billie Setiawan, Head of Data Management and Analytics at Bank Negara Indonesia (BNI), to explore how one of Indonesia's largest state-owned banks is driving innovation in financial services.

From leveraging data analytics to enhance customer experience to the transformative role of agent banking in reaching Indonesia's 17,000 islands, Billie shares insights into the challenges and opportunities of banking in a geographically diverse and rapidly evolving market. 

Discover how BNI is building a super app, empowering SMEs, and fostering financial inclusion in rural areas. Plus, learn about the importance of clean data, AI-driven decision-making, and the cultural shift toward data-driven banking.

Whether you're a fintech enthusiast, a banking professional, or just curious about the future of finance, this episode is packed with valuable takeaways.

BNI: https://www.bni.co.id/en-us/

Follow Billie: https://www.linkedin.com/in/billie-s-0537625/

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In this special episode of The Bank Tellers, host Zach Anderson Pettet sits down with Walter Hessert, Head of Strategy at Paxos, to talk the intersection of TradFi and DeFi.

Walter shares his unique journey from building regulated gaming platforms to becoming a pioneer in enterprise blockchain infrastructure. Discover how Paxos became the first company to secure a New York Trust license in the digital asset space and why they chose the path of regulatory compliance when others avoided it.

Key Topics:

• The evolution from Bitcoin to enterprise blockchain adoption
• Why regulatory oversight became Paxos's competitive advantage
• How major enterprises like PayPal are leveraging blockchain infrastructure
• Practical advice for regional and community banks entering the crypto space
• The universal appeal of stablecoins across all financial sectors
• Why cooperation, not competition, is driving the next wave of fintech innovation

Walter provides candid insights into the current enterprise adoption acceleration, revealing that "there is no surprising prospect anymore" when it comes to major companies exploring blockchain solutions. He also shares actionable strategies for banks looking to start their blockchain journey, emphasizing the importance of understanding customer pain points before diving into technology solutions.

Whether you're a community banker curious about crypto or a fintech leader planning your next move, this episode will give you essential insights into the infrastructure powering the future of finance.

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In this special edition of The Bank Tellers, we explore the rapidly evolving intersection of traditional finance and decentralized finance with Jonathan Levin, Co-Founder and CEO of Chainalysis. As regulatory frameworks like the Genius Act reshape the landscape, we dive deep into how these two worlds are converging like never before.

Tune in to hear:

• How the Genius Act is serving as the "starting gun" for institutional DeFi adoption and creating federal frameworks for stablecoins
• The persistent misconceptions between TradFi and DeFi communities and why blockchain technology actually offers superior financial controls
• What traditional financial institutions need to build robust cybersecurity, risk management, and AML programs for on-chain operations
• Why consortium models and stablecoin frameworks are capturing the attention of major financial players
• The three critical components needed for full TradFi-DeFi integration over the next five years

Jonathan provides unique insights from Chainalysis's position as a bridge between protocol engineers, major financial institutions, and government agencies, offering unparalleled visibility into blockchain money movements and risk mitigation strategies.

This episode sets the stage for deeper conversations happening at Money20/20 USA's new Intersection stage, where industry leaders will continue exploring how crypto rails are becoming foundational to the future of financial services.

Chainalysis: https://www.chainalysis.com/

Follow Jonathan: https://www.linkedin.com/in/jonylevin/

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Join Money20/20's Head of Audience Development, Micky Tesfaye, for a special edition of The Bank Tellers right on the heels of Money20/20 USA 2025!

Ran Goldi, SVP of Payments & Network at Fireblocks, shares insider insights from processing $6 trillion in transactions this year - with over half being stablecoins.

Learn about: 

• USDC's 40% growth surge and the surprising Trump meme coin catalyst
• How 8 million new wallets opened in one day and stayed active
• B2B stablecoin volume jumping from 25% to 50% of payments
• Why remittance companies scaled from $100M to $5B monthly
• The "fake breakouts" vs. genuine market opportunities
• Why non-US banks have FX advantages with stablecoins
• Moving from "why stablecoins?" to "how do we use them?"

Goldi cuts through the noise to reveal what's actually driving adoption and where the industry is headed next.

Preview the conversations coming to Money20/20 USA's new Intersection stage, where TradFi and DeFi leaders shape the future of finance.

Fireblocks: https://www.fireblocks.com/

Follow Goldi: https://www.linkedin.com/in/rangoldi/

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Join Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20, for a special edition of The Bank Tellers podcast as she sits down with Chris Harmse, Co-Founder and Chief Business Officer at BVNK, to explore the rapidly evolving convergence of decentralized and traditional finance.

Chris shares the inside story of how BVNK became the largest stablecoin payments infrastructure provider in the market, building for five years before stablecoins even became mainstream. Discover the three-pillar strategy that helped BVNK secure major partnerships with industry giants like WorldPay and Lian Lian, including their groundbreaking achievement as the first to add stablecoins as a payout option on WorldPay's platform.

Key Topics:

• The GENIUS Act Impact: How new regulation is creating a 3-4x pipeline surge and removing compliance barriers
• Enterprise Strategy: The consultative approach to educating banks and traditional financial institutions
• Debunking DeFi Myths: Addressing misconceptions about financial crime, costs, and payment volumes in blockchain
• Market Trends: What's overhyped (Bitcoin price watching) vs. underhyped (stablecoin merchant acceptance)
• Future Challenges: Capital efficiency and the untapped potential of draining pre-funded accounts

Chris provides unique insights into scaling from 10 to 300 employees across seven offices while maintaining startup speed, and shares what keeps him up at night as the industry races to capture unprecedented opportunities.

This episode serves as a preview of the exciting content you'll experience at Money20/20's brand new Intersection Stage in Las Vegas coming up soon!

Important note:  This episode was recorded a few weeks ago, referencing BVNK's partnerships with WorldPay and Lian Lian. Since filming, BVNK has continued their impressive growth trajectory with several major announcements:

Recent BVNK Updates:

• Bitso partnership
• Flywire partnership
• Strategic investment from Citi
• Surpassed $20 billion in annualized stablecoin payments volumes at the start of October 

Money20/20 USA: https://us.money2020.com/

Follow Chris: https://www.linkedin.com/in/chrisharmse/

BVNK: https://bvnk.com/

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TradFi and DeFi converge on another exciting episode of The Bank Tellers podcast! 

This time, we chat with JP Richardson, CEO of Exodus. Fresh from witnessing the historic signing of the Genius Act at the White House, JP shares his perspective on how regulatory clarity is reshaping the financial landscape.

Tune in to hear about:

• JP's firsthand experience at the White House during the Genius Act signing and how regulatory clarity is opening doors for traditional financial institutions.
• The story behind becoming the first U.S. company to tokenize shares on blockchain and navigating the path to becoming publicly traded in the crypto space.
• How stable coins are bridging crypto and traditional finance, and why major institutions are exploring tokenized deposits and AI-powered payments.
• Real-world applications from tokenized real estate to new models for athlete compensation, plus the explosive growth potential ahead for DeFi adoption.
• Why financial institutions need DeFi strategies now and how to avoid missing the next major technological shift.

With Money20/20 USA just weeks away, you can't afford to miss this!

Get your pass: https://us.money2020.com/

Exodus: https://www.exodus.com/

Follow JP: https://www.linkedin.com/in/jonpaulrichardson/

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Join us for a compelling conversation with Nabil Manji, Senior Vice President of Fintech Growth and Financial Partnerships at WorldPay, as we explore the evolving landscape where traditional finance meets digital assets. In this special episode ahead of Money20/20 USA, Nabil shares insights from WorldPay's decade-long journey in the digital asset space and their groundbreaking partnership with BVNK for stablecoin payouts.

Key Topics:

• Partnership Strategy: How WorldPay approaches building relationships with both traditional financial institutions and digital asset platforms
• Digital Asset Integration: The biggest challenges and opportunities in merging crypto technology with enterprise-grade financial infrastructure
• Market Evolution: Why the "us vs. them" mentality between TradFi and DeFi is becoming obsolete
• Future Outlook: Predictions for tokenization, stablecoins, and digital asset adoption over the next five years
• Practical Insights: Real-world challenges like integrating crypto wallets with treasury management systems and handling decimal place differences

Nabil discusses how WorldPay has been using stablecoins for settlement since 2022, their focus on corporate treasury management use cases, and what traditional financial institutions can learn from the digital asset playbook - particularly around transparency and rapid iteration.

This episode offers valuable perspectives for anyone interested in understanding how established payment giants are navigating the intersection of traditional and digital finance.

Come learn more about the intersection of TradFi, DeFi, and all things future of fintech at Money20/20 USA! 

https://us.money2020.com/

Worldpay: https://www.worldpay.com/en-GB

Follow Nabil: https://www.linkedin.com/in/nabilfmanji/

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Join us for a special edition of The Bank Tellers, where we explore the intersection of TradFi and DeFi!

Money20/20’s Head of Audience Development, Micky Tesfaye, we dive deep into the rapidly evolving relationship between traditional finance and decentralized finance with Paul Brody, EY's Global Blockchain Leader. As the financial world stands at a critical juncture following the passage of the Genius Act, Paul shares invaluable insights on how the competitive landscape is transforming.

Discover why we're at the "dam just broke phase" of blockchain adoption in financial services, with major institutions from JPMorgan to Walmart rushing to develop stablecoins and tokenized deposits. Paul explains why the distinction between TradFi and DeFi is gradually disappearing as organizations on opposing sides begin to resemble each other.

Key topics include:

• How regulatory clarity is accelerating adoption across the financial ecosystem
• Why blockchain is transitioning from buzzword to essential "plumbing" for financial services
• The misconceptions both TradFi and DeFi players have about each other
• How traditional banks can leverage their existing customer relationships as "portals" into DeFi
• The potential for AI and blockchain to create autonomous commerce systems that could outpace human-driven transactions within five years

Perfect timing for Money20/20 USA attendees looking to understand the forces reshaping finance!

Learn more and grab your pass! https://us.money2020.com/

Follow Paul: https://www.linkedin.com/in/pbrody/

EY: https://www.ey.com/en_us

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