The Bank Tellers

Join us for a special edition of The Bank Tellers, where we explore the intersection of TradFi and DeFi!

Money20/20's VP, Fintech Strategy, Zach Anderson Pettet, sits down with Katherine Dowling, General Counsel and CCO of Bitwise Asset Management, and they hold nothing back! 

With her unique background as a former federal prosecutor and investment banker, Katherine offers invaluable insights into the regulatory landscape shaping crypto asset management.

Discover how Bitwise is bridging the gap between institutional investors and crypto markets through innovative products like spot Bitcoin and Ethereum ETFs. Katherine shares her journey from prosecuting white-collar crimes to championing compliant crypto solutions, while discussing the critical importance of regulatory clarity for the industry's growth.

This episode delves into:

• The evolution of crypto regulation and its impact on institutional adoption
• How proper regulatory frameworks could have prevented major industry failures
• The importance of education and storytelling in shaping crypto policy
• Bitwise's approach to creating transparent, regulated crypto investment vehicles
• The exciting future of DeFi and TradFi collaboration

Perfect for financial professionals, crypto enthusiasts, and anyone interested in the future of finance, this conversation highlights the transformative potential of bringing traditional financial expertise to decentralized technologies.

Want more in-depth conversations and to connect with fellow fintech professionals? Join us October 26-29 at Money20/20 USA in Las Vegas for much more!

https://us.money2020.com/

Bitwise Asset Management: https://bitwiseinvestments.com/

Follow Katherine: https://www.linkedin.com/in/katherine-dowling/

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Join host, Sheryl Chen, as she sits down with Noor Farilla Abdullah, Group Chief Digital Officer of Bank Islam Malaysia, at Money20/20 Asia in Bangkok. 

Noor Farilla shares her remarkable journey of building a digital bank entirely during the COVID-19 pandemic while working remotely. As the first Malaysian bank to deploy critical workloads to the cloud, Bank Islam pioneered digital transformation in the Islamic banking sector.

She discusses the challenges of transitioning from a minimum lovable product (MLP) to a minimum viable product (MVP) approach, emphasizing the importance of customer feedback in shaping their digital offerings. She reveals how Be U by Bank Islam was designed as a "speedboat" to test innovations before scaling them back to the main bank, creating a fully digital onboarding experience while maintaining Sharia compliance.

The conversation also explores Farilla's professional journey from consulting to merger integration to fintech, highlighting how female leadership and mentorship have shaped her career. She shares valuable insights on work-life integration, supporting women through different life phases, and the importance of courage in professional settings.

Bank Islam: https://www.bankislam.com/

Follow Noor Farilla: https://www.linkedin.com/in/noor-farilla-abdullah-8b0860/?originalSubdomain=my

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In this inaugural episode of our special series "The Intersection: Where DeFi + TradFi Meet," we dive deep into the rapidly converging worlds of traditional finance and decentralized finance with Leif Abraham, co-founder and co-CEO of Public.

Leif shares invaluable insights on how Public is bridging the gap between conventional investment platforms and digital assets, creating a trusted environment where users can build diversified portfolios across multiple asset classes. The conversation explores:

• How trust has become the ultimate moat in financial services
• The evolution of crypto from a trading-focused to a buy-and-hold asset class
• Why Bitcoin ETFs have transformed investor behavior and broadened market appeal
• Public's groundbreaking "Generated Assets" feature that uses AI to create personalized investment indexes
• The real-world applications of stablecoins beyond the hype
• How regulatory clarity is maturing the digital asset ecosystem

Whether you're a TradFi veteran curious about blockchain applications or a DeFi enthusiast interested in institutional adoption, this episode offers a balanced perspective on where these two financial worlds are meeting and what the future holds for investors.

Want to hear more important conversations around TradFi and DeFi? We're exploring it all on our brand new Intersection stage at Money20/20 USA in Las Vegas this October!

Learn more and buy your pass: https://us.money2020.com/attend

Public: https://public.com/

Follow Leif: https://www.linkedin.com/in/leifabraham/

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On the latest episode of The Bank Tellers filmed at Money20/20 Europe, host Sheryl Chen sits down with Andy Ellis, CEO of NatWest Boxed, to explore the cutting-edge world of embedded finance and banking as a service. 

Andy shares invaluable insights from his journey of building an innovative financial venture within a traditional banking structure, including securing external investment from Warburg Pincus and establishing a landmark seven-year partnership with the AA.

Discover how NatWest Boxed is transforming financial services delivery in the UK through strategic brand partnerships and customer-centric solutions. Andy discusses the delicate balance between innovation and regulatory compliance, the challenges of launching MVPs within a banking environment, and his strategic approach to implementing AI for internal productivity and customer service efficiency.

Tune in for insights in financial innovation, leadership strategies, and the future of embedded finance. Andy's practical wisdom on navigating corporate structures while driving meaningful change provides actionable takeaways for success for anyone in the rapidly evolving financial landscape.

NatWest Boxed: https://www.linkedin.com/in/andy-a-ellis/
Follow Andy: https://www.linkedin.com/in/andy-a-ellis/

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In this episode of The Bank Tellers, host Zach Anderson Pettet sits down with Biswa Banik, Chief Data Officer at Tonik Bank, the Philippines' first fully digital bank. Biswa shares his fascinating journey from Microsoft software developer to management consultant to fintech innovator, revealing how his unique background bridges technology and business to solve real-world financial problems.

Discover how Tonik Bank is tackling the challenge of serving the Philippines' 70% underbanked population through innovative data analytics and AI. Biswa offers rare insights into:

• How alternative data sources (from mobile phone behavior to utility payments) are revolutionizing credit risk assessment for thin-file clients
• The practical applications of both traditional AI and generative AI in banking operations
• The critical balance between technological innovation and regulatory compliance
• Tonik's mission to deliver credit to those overlooked by traditional banking systems

Whether you're interested in fintech innovation, emerging markets, or the future of AI in banking, this episode provides a masterclass in how data-driven approaches are transforming financial inclusion in Southeast Asia.

Tonik Bank

https://tonikbank.com/

Follow Biswa: 

https://www.linkedin.com/in/drbnbanik/

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Can a centuries-old bank still be a leader in innovation? At ABN AMRO, the answer is a clear yes, and Annerie Vreugdenhil is helping make it happen.

In this episode of The Bank Tellers, hosted by Money20/20 Head of Content, Sheryl Chen, Annerie shares how the bank is embracing the needs of the next generation through BUUT, a new banking platform built for Gen Z and their parents. With an Instagram-style interface, scrollable content, and teachable financial moments disguised as memes and short videos, BUUT is reframing financial literacy in a way younger users will actually engage with. 

But the innovation doesn’t stop there. We also dive into: 

-How ABN AMRO is training AI tools to support both clients and agents 
-Why digital adoption is harder for older generations, and how the bank is meeting them where they are 
-What it means to be a “universal bank” that truly serves everyone, from a 13-year-old to a client in early-stage dementia 
-And how trust, timing, and tech come together to create hyper-personalized banking at scale 

This is what it looks like when a legacy bank goes boldly into the future. 

ABN AMRO: https://www.abnamro.com/en/home
Follow Annerie: https://www.linkedin.com/in/annerie-vreugdenhil-625a634/

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In this episode of The Bank Tellers, Simon Loong, Founder & Group CEO of WeLab, shares the story behind building one of Asia’s most innovative digital banking groups. From carrying secondhand IKEA desks into his first office to running a licensed digital bank across Hong Kong, Indonesia, and soon Thailand, Simon unpacks WeLab’s journey of growth, risk management, and smart expansion.

Hear how WeLab is redefining financial inclusion through digital lending, building trust across generations, and deploying AI in ways that are secure, scalable, and surprisingly human. This is a masterclass in how to grow across Asia (without losing your edge).

WeLab: https://www.welab.co/en/

Follow Simon: https://www.linkedin.com/in/simon-loong/

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In this episode of The Bank Tellers, Mike McCrary, 1st VP at LSBX (part of Lincoln Savings Bank), joins Zach Anderson Pettet to share what it’s like to help build one of the earliest and longest-standing fintech-bank partnerships in the U.S. 

Mike takes us inside LSBX’s 10+ year journey of powering fintechs, lessons learned from the embedded finance boom and bust, and why community banks are still uniquely positioned to lead what’s next.

From the early days of rule-based savings apps to today’s conversations around APIs, risk, compliance, and real-time banking integrations, Mike breaks down how to scale sustainably, and why fintechs that respect banking fundamentals will have the biggest edge going forward.

Follow LSBX: https://www.lsbx.com/

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Jonas Eichhorst, CEO of Timo Vietnam, joins The Bank Tellers to talk about what it takes to grow a digital bank in one of Asia’s most dynamic markets. With a background in both hardcore engineering and business strategy, Jonas brings a sharp, systems-driven perspective to building tech that feels personal.

He shares Timo’s journey from Vietnam’s first fee-free banking app to a transaction-driven platform serving high-earning, high-frequency users. 

He and Money20/20's VP, Fintech Strategy, Zach Anderson Pettet, dive into why building for both the underbanked and mass affluent isn't a contradiction.

Plus, hear how Timo’s long game is to humanize digital banking, not replace people with bots, and why the next fintech edge might come from anthropology, not algorithms.

Timo Bank
https://timo.vn/en/

Follow Jonas:
https://www.linkedin.com/in/jonaseichhorst/

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In this episode of The Bank Tellers, Pimolpa Simaroj, Chief Country Officer of Deutsche Bank’s Bangkok branch, shares her remarkable journey through Thailand’s financial ecosystem, from her early days as a management trainee to leading one of the most established global banks in the region.

Filmed live at Money20/20 Asia, host Zach Anderson Pettet dives into Pimolpa’s unique perspective on the evolution of Thailand’s banking sector, Deutsche Bank’s approach to corporate innovation, and how the institution partners with fintechs to scale impact across borders. They also discuss the role of AI in streamlining operations and how true leadership starts by walking the talk.

Plus, Pimolpa also opens up about the importance of curiosity, continuous learning, and why early-career professionals should embrace every opportunity, no matter how big or small.

Whether you're curious about emerging markets, corporate banking, fintech partnerships, or what it really takes to rise through the ranks—this episode is packed with insight.

Deutsche Bank
https://www.db.com/

Follow Pimolpa:
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