August 21, 2024

The Behavior Framework with Doc Norton

47 minutes

In this episode of the Mob Mentality Show, we explore the Behavior Framework with the insightful Doc Norton, traversing the foundational behaviors that drive successful software development teams. Drawing from years of experience and real-world examples, Doc shares the principles and practices that have consistently helped teams deliver software products that are not only desirable but also viable and feasible.

**Know the Problem You Are Solving**

We kick off the discussion by tackling one of the most critical aspects of software development: understanding the problem you're trying to solve. Doc explains why it's not enough to have a manager dictate tasks and why teams must be aligned on the domain or specific set of problems they're addressing. We explore the difference between developers who are "builders" versus those who are "problem solvers" and discuss real-life scenarios where solving the root business problem either succeeded brilliantly or failed miserably. This section also delves into the concept of "Hubris Driven Development" and ties it into the importance of continuous validation before, during, and after development.

**Make Your Work Visible**

Next, we examine the significance of making your work visible. But what does that really mean? Doc challenges the notion of simply having a manager observe the development process and instead advocates for meaningful visibility that enhances awareness of flow, cycle time, and throughput. We discuss how much visibility is necessary and how to reduce the friction in data gathering by automating the process, ensuring that "updating status" doesn’t become an additional burden on the team.

**Favor Automation Over Documentation**

Doc takes us through the benefits of favoring automation over documentation. From auto-generating status reports via code commits to AI, to using Behavior-Driven Development (BDD) to create historical Gantt Charts, we explore how automation can ease developer pain and streamline DevOps engineering. This approach not only saves time but also enhances accuracy and consistency in reporting.

**Work Together**

The conversation then shifts to the evolving meaning of "working together" in modern software development. Doc reflects on how teams used to function without strict roles or specialization and how the industry's shift towards hyper-specialization has created silos and Lean wastes. We share stories of Pair/Ensemble Programming, the impact of certificate mills on over-specialization, and the pros and cons of specialization in Agile teams. Doc also discusses the importance of credibility through collaboration rather than positional authority and shares examples of teams successfully filling roles collectively.

**Create Simple Things in Small Steps**

Finally, we emphasize the power of creating simple things in small steps. Doc highlights the importance of being aware of psychological WIP (Work in Progress) limits and shares a story of how reducing lead time by taking small, simple steps enabled early and accurate validation. We also discuss the dangers of overproduction and the challenges faced when big steps lead to troubleshooting nightmares, all while tying it back to being meticulous about composition.

Don't miss out on this deep dive into the Behavior Framework with Doc Norton—packed with practical insights and actionable advice for anyone involved in software development.

Video and Show Notes: https://youtu.be/MsMK0q_KUwU

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By The Mob Mentality Show

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