The Better Conflicts Audio Experience

In this Better Conflicts Podcast series, CEDR Mediator and Trainer, Gillian Caroe explores how organisations can better handle conflict within the workplace.

In Part 1 we explore Employment & Workplace Mediation which involves an external neutral coming into the organisation and in Part 2 we look at how employees can be upskilled to better handle conflict themselves.

Gillian Caroe has been a practising mediator since 2004. Throughout her mediation career, she has been involved in hundreds of successful interventions and has mediated disputes across a wide range of sectors, both public and private. She is also on CEDR’s Faculty as a Lead Trainer delivering the flagship MST training course as well as other bespoke conflict training in a number of countries.

On 12 September 2020, the Singapore Convention on Mediation enters into force. To discuss this landmark moment for Mediation, we spoke to two leading ADR experts:

- Jan O'Neill (Professional Support Lawyer, Commercial Disputes at Herbert Smith Freehills, London)and,

In this podcast, we discuss the state of play of the Convention to date looking at some of the notable signatories and absentees. Additionally, we explore some of the important practical considerations for lawyers and users of mediation that often goes overlooked and how to manage these. Finally, we look at the impact of the Convention on the global Dispute Resolution landscape alongside new frontiers for mediation around the world.

Herbert Smith Freehills commentary on the Singapore Convention can be found here - hsfnotes.com/adr/

In this podcast, James South and Tracey Fox explore the historical reason behind the lack of racial and other diversity in commercial mediation, how this issue is progressing and CEDR's determination to be an active agent of change.

It also examines how the mediation process itself can unintentionally perpetuate racial bias.

Following an UNCITRAL panel (United Nations Commission on International Trade Law) webinar in partnership with UN Women in which Eileen Carroll QC (Hon) spoke on Gender, Trade and COVID-19, we sat down with her to talk specifically about Women in Mediation.

As a pioneering woman in the field of dispute resolution, Eileen Carroll has a wealth of experience to share on the challenges, obstacles and solutions to increasing diversity in this area.

In this Podcast, hosted by Baker McKenzie, Lauren McGuril, Director of Commercial Disputes at CEDR joins Baker McKenzie Partners Helen Brown and Julian Hemmings to discuss the EU Platform-to-Business Regulation that comes into force on 12 July 2020.

Topics include:

- the implications for platforms and the businesses who rely on them.

To give you on-the-ground insight into CEDR's Virtual Mediator Skills Training, we spoke to the three people most intimately involved in the design and delivery of this training - Nicola Antonioni, Felicity Steadman and Susanne Schuler.

Eileen Carroll QC (Hon), Principal Mediator at CEDR shares her experience of the importance of building rapport and making emotional connections within the context of dispute resolution and mediation in particular.

With the increased use of online mediation she discusses the challenges and ways to achieve this in a virtual environment and how this new forum will be used in the future.

James South and Eileen Carroll QC (Hon) take a detailed look at the practical aspects of mediating international disputes. 

They discuss:

- What makes international cases so interesting?

We spoke to Malcolm Currie, Mediator and member of CEDR's Training Faculty about his varied and interesting career which includes complex Trade Union Negotiations and coaching rugby referees.

Malcolm offers insight into how to achieve success in complex negotiations and what negotiators can learn from refereeing high-level rugby.

To mark CEDR's 30th anniversary (14th Nov 2020), we spoke to the 3 people most intimately involved in the organisation now and since its inception.

Eileen Carroll, Dr Karl Mackie and James South share their insights on the CEDR story so far and use the opportunity to reflect more widely on how the wider ADR field has evolved in the past 30 years, exploring the biggest challenges and opportunities that lie ahead.

We explore:

- Why CEDR was founded