On a White Hat Wednesday, we'll play and react LIVE to our recorded conversation with Tim Lawrence, CEO of LHPH Capital, an early Founding Sponsor of White Hat Way.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Sales volume off? Sales department underperforming overall? Here's a chance for BHPH and LHPH dealers and sales managers to do a self-assessment in just 10 questions. All respondents receive the results to see how their own assessment compares to others. Plus, 1 in 10 will receive a free coaching session!

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

[DELAYED LIVE START DUE TO ILLNESS - 11:55EDT] On this Friday broadcast, the last one in June, we'll share an update on the open dialogue with the DMS providers. After last week's conversations in the expo hall at the NIADA convention, we had promising news to pass along to the software folks. Now, after a few more meetings, we look forward to sharing the latest with Morning Show viewers.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Now 26 years with GPS provider Passtime, Chris Macheca has a unique perspective on the used car industry. On this Wednesday broadcast, we'll play the video of last week's conversation with him on the podcast stage at the NIADA Convention. Join us at 11am EDT as we react LIVE to the things he expressed about technology, compliance, education, dealer success and more.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Not sure how your BHPH or LHPH porfolio is performing? Wonder if someone has a better business model? In this Monday broadcast, we'll introduce some of the new ways we're analyzing cash flow and what YOU can learn from the numbers.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

It's Michelle's birthday. It's an opportunity for her grateful co-host to celebrate her and the many things she does for the Morning Show, White Hat Way and our industry. Plus, we'll share updates from the NIADA Convention after the first full day.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Acting today as your BHPH roving reporters, we'll share the latest from Las Vegas - the site of the 2024 NIADA Convention. Tune in for updates on today's important vote regarding the confirmation of the President-elect. Plus, there's news for dealers on the DMS front.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Monday's vote in Las Vegas may prove to be historic. Our widely-respected dealer guest, Shawn Richardson, joins to discuss the upcoming confirmation of NIADA's President-elect. This vote is different than most years. It's controversial. Many feel strongly about what the decision represents. On this Friday broadcast, we'll read the news and react to what the articles say and what they don't say. Plus, we'll hear how this used car dealer thinks about the optics and what the outcome may mean for the perception of the Association as well as the industry it represents.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Considering a DMS switch? On the heels of an awful experience with a well-known provider, we're bringing this subject around again. There are some important questions to ask before signing on - best asked of the "other" references. On this White Hat Wednesday, we'll offer our agnostic observations.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

We know Mr. Gordon "Gordy" Tormohlen. You should, too. His tenure as Board President of the National Independent Auto Dealer's Association (NIADA) wraps up in exactly one week. On this Monday broadcast, we'll catch up with this franchise dealer turned BHPH dealer as he recounts the experience of serving as president as well the Association's achievements of the last year. Join us LIVE at 11am EDT to acknowledge his (most recent) year of service to the used car industry.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.