We talked authenticity, value of private Facebook groups, mentorship, etc.

In this episode, we discussed HONESTY, a foundational piece of our BHPH educational materials and approach. We reviewed recent FB poll results and examined why so many dealers seem to complain about the dishonesty of their BHPH customers. Look for referenced articles and videos published alongside this episode.

Yes, the tide will continue to rise in the #BHPH industry! What does that mean for vendors and dealers? How might consumers be affected? Join us as we discuss how the entire segment benefits from the rising tide of Buy Here Pay Here resources and education. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 9am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute (Kajabi).

In this episode, we talked about CUSTOMER SUCCESS and the ways to make it easier for our often-struggling BHPH consumers to pay. We also examined why some Buy Here Pay Here dealers seem to put obstacles in the customer's path. Recent news about the CFPB ruling on "junk fees" sparked this topic.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 9am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute (Kajabi).

Listen in as we discuss with Jeff the upcoming TIADA conference, the "white hat" element in BHPH, the new online course for the Safeguards Rule (goes into effect Dec 2022).

In this episode, we revisited a recent Facebook post about compensation in BHPH sales and how this particular subject highlights how much different BHPH is from traditional retail auto sales.

In this episode, hear how Lynn Hickey Dodge once sold over 2,000 cars in a single month in a single location! Jim breaks down what BHPH dealers (and all business owners) can learn from that example.

In this White Hat Wednesday episode, Jim & Michelle offer important advice on how to reduce repos and charge-offs in Buy Here Pay Here. The approach helps to boost employee productivity and morale while improving customer success and retention.

In this episode, we talked about the importance of reconciling receivables to cash. We also talked about accounting (likes, dislikes, opportunities, etc) and hearing aids :) Mentions included Amanda Butler-Sanchez and Hugo Sanchez, Brett Buike, Rick Reeves, Russell Moore, David Zapata, Tom Siver, and others. 

Jim and Michelle discuss online shopping in Buy Here Pay Here and how to reach more customers in today's online shopping environment and this shift toward digital delivery.