From deepfake abuse to harassment and impersonation, victims of online harm have long faced a broken system.

Now, victims can seek damages against platforms, administrators, and communicators under a law passed in Parliament on November 5. The legislation also paves the way for a one-stop government agency, set to be established by June 2026, which can direct platforms to remove harmful content.

But will it really change how we behave online? On The Big Story, Hongbin Jeong speaks with Rakesh Kirpalani, Director of Dispute Resolution & Information Technology and Chief Technology Officer at Drew & Napier, to find out more.

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