The Broker Edge

Many employees still struggle to understand and use their benefits. Learn how brokers can help clients improve the enrollment experience, strengthen employee engagement, and get more from their benefits investment, from smarter communication to emerging AI-powered tools.

Rising costs, leave complexity, and changing employee expectations are creating new challenges for employers. For brokers, the key to delivering greater value is better interpreting what clients say — and what they don't — to identify opportunities and new solutions that may fit. Learn how in this episode. 

To learn more on the topic read our latest report here. 

The sale may close the deal, but implementation helps shape the experience. Discover how brokers can help drive smoother transitions through proactive planning, clear communication, and realistic expectations.

In this episode, Paige Scott, Head of Client Management, Group Benefits at Guardian, discusses how brokers can help evaluate support needs across different employer segments, match clients with the right service experience, and help position them for success as their organizations grow.

The Ease to Employee Navigator migration is approaching. Kyle Reese, VP of Sales and Partnerships, Employee Navigator and Trennie Williams, Technology Practice Leader, Guardian discuss client readiness, data cleanup, integrations, timelines, and practical steps brokers can take to support a successful transition.

Quoting shouldn’t slow the sale — but it often does.

In this Ask the Underwriter episode, we break down what’s creating delays in supplemental health benefits quoting — and how a more standardized approach helps brokers move faster, reduce back-and-forth, and get to implementation sooner.

Register for the Beyond the C-Suite: Rethinking executive benefits for today’s workforce webinar.

Executive benefits are evolving beyond a small group of senior leaders and becoming a valuable tool for protecting key employees across an organization. In this episode, Mark Pellicano discusses income protection gaps, the role of multi-life disability insurance, and why executive benefits are creating new opportunities for brokers. Tune in to learn how these solutions can help strengthen client relationships, support talent retention, and uncover growth opportunities within existing accounts.

In this episode of The Broker Edge, we explore Guardian’s collaboration with XP Health and what it means for brokers navigating changing expectations around vision care, especially cost, flexibility, and ease of use.

Absence is becoming a bigger part of client conversations, but finding time to build knowledge in this area can be challenging. Enter the Guardian Broker Absence Management Academy. Learn how the Academy helps brokers gain practical absence management insights on their own schedule and discover how to get started.

Does low FMLA activity mean low risk? Not necessarily.

In this episode of The Broker Edge Podcast, we discuss why employers with few leave cases may be unprepared when a complex absence occurs. Learn how brokers can help clients take a more proactive approach.