Imagine waking up one day and not being able to use the web. It's still there, you just can't seem to make it work correctly. It happens to people every day. Accessibility has been an important topic since the early days of the web, but it's never become a priority. Why? Robert Jolly may have the answer. He became an accessibility advocate after a stroke showed him the unnecessary limitations we're imposing on people all over the world.

Very few digital professionals would disagree that great communication is the key to success. Especially when dealing with client services. So how do we plan for effective communication? Elizabeth Harrin, the founder of the blog A Girl’s Guide to PM, owner of Otobus Group and author of several books on project management, is here to share her insights on establishing valuable client feedback in a timely manner. After all, what’s the use in finding out what went wrong after the fact?

When we're building websites and digital products it's very rare that we're making an immediate impact in the world, let alone our own communities. Listen in as Wil shares his experiences and the importance of spending one night a year sleeping on the street with other business leaders. Not only does it raise money for a good cause, it keeps him in touch with the reality that many of his fellow human beings endure every day and night. Find out more about Covenant House here: https://www.covenanthouse.org. And please get involved in helping your community if you aren't already.

In the middle ages, guilds began the practice of apprenticeships. Master craftsmen could employ young people for a typical term of seven years exchanging training, food and housing for labor. Apprenticeships are now taking shape in the digital agency world. Dan Mall shares his approach to creating skilled craftspeople one at a time, over nine months. More than just learning the skills required to do the work, they learn how to be professionals.

Most of the people listening to this podcast want to do the right thing. But what is the right thing? It’s different for each of us. For Paul Searle it’s taking his gift of capturing emotion and meaning in video and helping those that are underrepresented. Listen in as Paul shares his story of launching Fair Play, an initiative to provide diverse events with greater awareness through the support of some of the largest companies in tech.

Let’s face it, in most digital agencies there isn’t a clear path for individuals. There are jobs that get done and people who do them. Often employees feel the only way forward is to move on. But what if there is another way that not only gives them a sense of progress but also gives agency owners part of their life back? This week on the Bureau Briefing, Traci Barrett talks about the power of empowering employees and how to get started.

Jen Dary is many things. The entrepreneur behind Plucky, a company that helps businesses understand and improve themselves by working on their internal relationships. A wife. The mother of two young boys. A life-long people person. And on April 8 she became something else, a woman with a brain tumor. Listen in as Jen shares her journey with Carl and thanks the community for all of their love and support.

As business models go, Reputation Marketing has to be among the more interesting in the digital agency realm. Clients you can’t mention with public dirt they want removed. How do you vet your clients? What’s the impact of constantly cleaning up messes on your company culture? How do you pitch your services when you can’t talk about what you do? Rhea Drysdale sheds light on all this and her company's more progressive offerings on the Bureau Briefing.

Digital agencies have a strong desire to collaborate with each other. It works because of a common goal of creating something great that neither could do on their own. Is it possible for traditional corporations whose cultures don’t often embrace transparency and failure to do the same? Eleanor Vajzovic explains how she’s helping one corporation do just that.