It doesn't matter if you're an owner, a manager or a producer... if you love what you're doing you make sacrifices to do the best job possible. Often those sacrifices come at a high cost; our physical and mental health. This week we're joined by Rob Harr who tells us about his journey to get healthier, happier and create an environment where his team can do the same.

Demands on our time is nothing new, but when you're being pulled in two directions by work and family it can be crazy stressful. Work provides the money your family needs but your presence at home ensures the emotional support required for a healthy family. In this episode, Jessie Shternshus shares her struggles and insights from running a business and raising a family at the same time.

Most of us running digital agencies today weren’t business people. We were artists, musicians, writers or developers. We started our companies doing what we understood, creating digital products. The things we didn’t understand, we faked. Like contracts, statements of work and non-disclosure agreements. In this episode, Gabe Levine of Levine Baker shares his thoughts on common issues, current challenges and steps to take to get your shop buttoned up from a legal perspective.

We’ve all been there. If we could only figure out what was working and what wasn’t in our digital agencies. Recently, conversations around KPIs and dashboards have been taking place among our Owner Camp alumni. How do you identify what to track and more importantly, what do you do with the information? Grant Gochnauer of Vodori shares his thoughts and experiences on creating public dashboards that build trust versus making people feel like a cog in the machine.

This week Carl sits down with Sara Bacon to talk about the importance of being vulnerable as an entrepreneur and as a human being. Although it’s uncomfortable, vulnerability creates an environment of trust where a team can connect on a deeper level.

How do you become a design leader? Is it trial and error? A degree you can get from school? Maybe there is a checklist of things to accomplish before you earn your merit badge? Or maybe it’s all of these and none. As Richard Banfield explains in this episode, becoming a design leader has no set path. But the best way forward is learning from others who’ve achieved the designation.

Diversity. In the web industry it’s a word that causes heads to nod, but do we really understand what it means? It’s not about hiring people different than ourselves, it’s about including them in a way that changes fabric of the communities we belong to. In this episode, Lori Gold Patterson shares her story and the importance of diversity and inclusion.

Quarterly, annual, 360... OH MY! At the beginning of this year, Carl sat down with Tim Tuttle of 40Digits to talk about everyone’s favorite topic, reviews. Should they be tied to compensation? How often should they take place? How do they change as a company grows? All this and more on this episode of The Bureau Briefing. Enjoy!

Culture. It’s the ultimate buzzword. But the truth is it’s the difference between the success and failure of every digital agency. If your team is miserable then your clients are miserable. If everyone feels appreciated then there is nothing you can’t accomplish. This week Carl welcomes Nancy Lyons of Clockwork, possibly the best place to work in the whole dang industry.

One of the biggest challenges for distributed teams is learning how to create amazing digital products without being in the same room. This week, Carl interviews Jared Ponchot, the Creative Director at Lullabot, to get some insights and tips.