In our “If WE were the Client” series we engage in some wishful thinking, turning the situation on its head and talk about all the things we would do and change if we were looking for or working with software suppliers. In this first episode we discuss what Startups should think about when selecting and working with software suppliers.

In this TL;DR episode Todd talks about Status Reporting. Status Reports don’t always have to be a chore, in fact it can be a great communication tool if you focus on your audience and quality, concise content.

Most software delivery use a story backlog to manage delivery: effectively a list of things to delivery. But often the backlog is at best a mess, at worst confusing and misleading.

A good backlog provides structure and facilitates delivery, a bad one adds confusion and inefficiencies.

Here is our 5 minute fix to help you optimise your backlog.

This Episode, the start a series on our Team Roles Series, we will set the scene on which roles are generally required for a well set-up software delivery team.

In this Episodes we will be introducing each role and set the scene for subsequent episodes in which we will invite craftswomen and men skilled in the various roles to discuss raison d’être, what good looks like, value that role adds and, in fact, what that roes ‘does’.

Expected insightful discussions with some of the industry’s top talent from all over the world.

We will be quite flexible with rolling out the episodes in this series, so stay tuned, and let this unfold organically over the next couple of months…

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More information at https://www.theburnup.com

This podcast produced by Burn Up Media Ltd under under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. Further Information at:

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Story mapping is maybe the easiest tool to quickly and reliably elicit requirements. It’s my default that always delivers reliable results, not matter the situation.

Here is our 5 minute how-to.

In this episode we will discuss engagement management and the vital importance - if done well - of this role for successful delivery.

We will dispel the myth that account management and client servicing is just about ‘saying yes’ and ‘wine and dine’. We will explain why ‘thick skin’ and empathy helps with the role, and that the most important skills an engagement manager can have are to be relaxed in the face of pressure and the ability quickly switch context.

Everyone has heard of User Stories, most delivery teams use them, most business analysts or product owners write them, but often we are not writing them well.

In this episode we will touch on the importance of placing the user at the centre of things and in this context will explain the differences between service design (the overall end to end including the organisational view), user experience design (how user interact at the various touch points), user interface design (the design of an interface provided at a specific touchpoint).

In this episode we are talking to our colleague Swathi Poddar about the role of the Business Analyst and Product Owner: what value these roles add, what excellence looks like, how one can get into these roles, what people in these roles 'do' and how they work with clients and the rest of the team. Expect exciting insights on how to resource your teams even better.

In this Episode we start our series on team roles. We introduce each role and set the scene for subsequent episodes in which we will invite craftswomen and men skilled in the various roles to discuss raison d'être, what good looks like, value that role adds and, in fact, what that roes 'does'.

Expect insightful discussions with some of the industry's top talent from all over the world.