The Business Culture Podcast

In this RCA Short, we unpack the power of hospitality for any business. The concept and notion of hospitality beyond an industry. 

This podcast is brought to you by RCA Consulting, a specialist in staff training and market research. 

For more information, do visit www.rcaconsulting.biz

In this episode, Rob had the wonderful opportunity to engage with Mark Wernich, General Manager at the TAJ Hotel in Cape Town.

Mark has enjoyed a remarkable career in the hospitality industry and become an industry leader in turnaround strategy. An individual willing to get his hands dirty, Mark speaks to us about the lessons he has gleaned from environments like the Protea Group (now Marriott) and now the TAJ group. 

Having come through the pandemic, Mark is hugely optimistic about the new resiliency and problem-solving capabilities acquired by those who have stuck things out in the industry. 

This episode is brought to you by RCA Consulting, a leading blended learning and performance provider in Africa. For more information, please visit www.rcaconsulting.biz. 

In this episode, Rob had the great fortune of chatting with Jonathan Menteath, the General Manager at the Heritage Golf Club in Mauritius. 

Jonno is a soft-spoken but deliberate individual who leads through the power of context and community. Throughout his career, he has found himself somewhat outside of his comfort zone which has allowed for a steep learning curve and maturity in the hospitality industry at a relatively young age. 

In this episode, we discuss the move from a professional playing career into management as well as what it has been like to develop roots in Mauritius as well as an exciting new project at the Heritage resort. 

This episode is brought to you by RCA Consulting, a leading blended learning and performance provider in Africa. For more information, please visit www.rcaconsulting.biz. 

In this episode, Rob had the great pleasure of chatting with Alison Boruchowitz, head of People and Organisation at Puma South Africa.

Alison has enjoyed a highly successful career in the HR space since her formative days at Cape Union Mart. 

A significant part of Alison's impact within the HR space in her career has been her passion for organisational culture. In this conversation, we unpack the relationship between learning and culture development in the workplace as well as looking at some trends in terms of technology and other factors.

This episode is brought to you by RCA Consulting, a leading blended learning and performance provider in Africa. For more information, please visit www.rcaconsulting.biz. 

Welcome to Season 3 of the Business Culture Podcast powered by RCA.

In the first episode of this season, Rob had the great pleasure of chatting with a legend of the golfing world, Mr Jeff Clause.

As one of the front-running advocates for people-centricity in golf, Jeff has brought an immense amount of positive change to how the club industry delivers value to its members. We get into his journey in the industry and some of the key lessons learnt along the way.

To learn more about Jeff's journey, visit his LinkedIn profile below:

https://za.linkedin.com/in/jeff-clause-b225a231 

Find out more about the Business Culture Podcast by visit www.rcaconsulting.biz

In the final episode of Season 2, I had the pleasure of spending time with a good friend of mine and General Manager of Pearl Valley Golf Estate at Val de Vie, Damian Wrigley. 

I’ve always believed that some of the great leaders in business are able to find the optimal balance between ambition and humility. Damian is somebody who, for me, truly personifies an evolutionary mindset to leadership and culture development. With a solid grounding in both golf operations as well as Food and Beverage, his insights in this interview are worth their weight in gold.

This episode is hosted by Rob Arnold, founder of RCA Consulting.

In this episode, I once again had the pleasure of chatting with Chris Bentley. 

A familiar face and voice to the golf and club industry, Chris is a futurist. Somebody who can see things before it becomes a reality in greater society. 

In this episode, we unpacked the importance of running a club like a business rather than a club. Chris, together with his capable team at Royal Johannesburg and Kensington, have and continue to build a business that is diversifying in revenue streams and thereby de-risking itself in the process.

The Business Culture Podcast is powered by RCA Consulting and hosted by Rob Arnold. 

Michael Leemhuis, M.A. Ed., CCM, CCE, PGA Master Professional, was born in South Africa and had his initial education in that country. After graduating from Pretoria Boys High School, he studied at Wits University in Johannesburg, graduating in 1976 with a teaching degree in Physical Education and History. Leemhuis started his teaching career at the famous King Edward VII School in Johannesburg, where he taught Physical Education.

His desire for education then took him to the United States in 1979, where he studied at UCLA. He then completed his graduate degree at East Carolina University in 1991, where he was awarded a Master’s Degree in Education, specializing in Sport Administration Management. In realizing his lifetime goal of working in sports-related fields, Leemhuis’s experience has taken him through many different industries, including hotel/resort management, stadium management, athlete representation, event management and private club management. Major sporting events that he has been involved in organizing and directing have included the 2011 U.S. Open, as well as United States Tennis Association events, numerous PGA TOUR events, and multiple ultra-distance marathon and triathlon races. Leemhuis’ extensive leadership and sports experience have been gained in his current role as the President of the Ocean Reef Club, Key Largo, Fla., as well as previous positions as Chief Executive Officer of Congressional Country Club, Bethesda, Md.; GM/Director of Golf at the PGA TOUR; General Manager, Sport and Recreation at the Sun City Resort in South Africa; Tournament Director of the Nedbank Million $ Golf Challenge, and Managing Director of Sports International. Leemhuis’ career highlights have included guiding Congressional Country Club to the #1 spot in the Platinum Clubs of America and into the top 100 of Platinum Clubs in the World.

Rob was once again joined by Monique Landman (Chief Empathy Officer) to unpack the concept of resilient leadership as well as the shaping of a robust company culture. 

This episode delves into some insightful psychology behind leadership in testing and uncertain times as well as what leaders can do to instil confidence and certainty back into the workforce. 

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For more information about RCA's culture development training and measurement programmes, visit www.rcaconsulting.biz.

In this episode, I got to chat with Dale Hayes, former European #1 Pro Golfer and fondly known as the voice of golf in South Africa.

If you’ve ever watched a European or Sunshine Tour event, chances are you’ve heard Dale’s voice. A man with a story for every occasion, a wicked sense of humour and a remarkable CV in golf. 

A big thank you to our friends at Steenberg Golf Club for hosting this podcast. Head over to www.steenberggolfclub.co.za and experience what this wonderful golf destination has to offer. 

Let’s hear her story.