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If your team feels like it’s spinning its wheels, your top performers seem quietly disengaged, or your company values don’t line up with day-to-day behavior, you’re not alone. Business owners, people managers, and team leads are juggling high-stakes decision making, complex team dynamics, and the constant pressure to deliver results. The one ingredient that often separates thriving teams from dysfunctional ones? Consistency.

In this episode of The Business Fix, Chrissy and Josh unpack how consistency in leadership isn't just a nice-to-have, it is your company culture. From missed opportunities in employee development to the hidden cost of inconsistent feedback culture, they explain why your team may be stuck in survival mode and what to do about it.

Chrissy and Josh break down how inconsistency creates confusion, distrust, and disengagement and why consistent internal communication is essential for psychological safety and strong team performance. You'll discover the link between leadership strategy and employee retention, along with practical systems to improve manager training, team accountability, and workplace engagement. They also explore why innovation in business stalls without a safe work environment, and how building simple, repeatable habits can reinforce your values and support burnout prevention.

Plus, hear real stories and strategies that will challenge your assumptions, make you laugh, and equip you to lead with more clarity and confidence.

This isn’t just about management, this is about building a team that trusts each other, shows up fully, and innovates without fear. Tune in to learn how a commitment to consistency can be the game-changer your business has been waiting for.

The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.

Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfixpodcast.com.

Still hearing, “Nobody wants to work anymore”? It’s time for a better strategy. Join Chrissy and Josh at the BIG Summit in Cleveland on October 15 at 10:15 a.m. for practical tools to build a culture that works and lead with clarity. Get tickets at https://cose.org and use code Troche26 for your attendee discount.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today!  We would love to see how we can help you, your business, or your event. Contact us!

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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If you’ve ever felt that uncomfortable tension in the office, the kind where side-eyes replace handshakes and Slack DMs feel a little too flirty, you’re not alone. 

In this episode of The Business Fix, Chrissy and Josh take on the complex, messy, and all-too-common issue of workplace romance. Let’s face it: company culture is fragile. When power dynamics enter the dating scene at work, the ripple effects can wreck team productivity, damage workplace trust, and tank morale faster than bad coffee in the break room. Whether you’re dealing with an executive “secretly” dating someone two levels down or you’re just tired of the workplace gossip that comes from romantic entanglements, this episode is your reality check.

We break down why ignoring workplace romance is a failure in ethical leadership, how favoritism at work undermines fairness and performance, and what a strong HR policy and consistent disclosure policy should look like. We explore the line between healthy employee relations and toxic entanglements, how to set and enforce professional boundaries without sounding like the "love police," and when to separate employees in relationships without making it punitive. Plus, we show how transparency in leadership and clear leadership boundaries help shape a strong, healthy business culture.

With real-life examples, candid humor, and tactical advice, Chrissy (the HR whisperer) and Josh (the operations realist) bring balance to this heated topic. They’ll help you turn potential office drama into an opportunity to reinforce your values, improve communication at work, and build a culture where both connection and professionalism thrive.

Your people are human. Your policies should be too.

The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.

Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfixpodcast.com.

Still hearing, “Nobody wants to work anymore”? It’s time for a better strategy. Join Chrissy and Josh at the BIG Summit in Cleveland on October 15 at 10:15 a.m. for practical tools to build a culture that works and lead with clarity. Get tickets at https://cose.org and use code Troche26 for your attendee discount.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today!  We would love to see how we can help you, your business, or your event. Contact us!

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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If you're a small business owner or team leader who constantly feels like you're drowning in emails, putting out fires, and somehow still falling behind, this episode is your permission slip to stop managing chaos and start leading with intention.

In this episode of The Business Fix, Chrissy and Josh dive deep into a dilemma many business owners face but rarely solve: the difference between working in your business versus working on it. Spoiler alert: staying stuck in operational tasks might feel productive, but it could be stalling your small business growth.

We cover how strategic planning, delegation, and documented processes aren't just buzzwords, they're the lifelines that separate reactive leadership from visionary leadership. With a solid business strategy, you can make room for the white space you desperately need to think big, solve real problems, and finally innovate.

We explore why automation is a powerful ally, not a threat, and how effective team management starts when you stop being the bottleneck. We dig into how fostering a strong feedback culture can prevent burnout, why conducting a time audit can transform how you work, how to spot the signs of reactive leadership, and the mindset shifts needed to align your leadership style with your true business priorities.

This episode will challenge your mindset and offer tactical steps to help you build real business systems, not just survive another workweek.

Your business doesn’t need more of your time. It needs more of your leadership. Let’s fix that.

The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.

Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfixpodcast.com.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today!  We would love to see how we can help you, your business, or your event. Contact us!

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

Send us Fan Mail

Feeling overwhelmed by the pace of change in your business? Between content creation, marketing demands, team management, and daily operations, it’s no wonder most business owners feel like they’re drowning.

In this episode of The Business Fix, Chrissy Myers and Josh Troche break down how AI tools for small business can simplify your systems, cut through digital clutter, and help you lead with clarity. Whether you’re looking to streamline small business operations, implement workflow automation software, or improve your content creation process, this conversation is packed with real-world insight, cautionary tales, and powerful time-saving tips.

You’ll learn how to use AI productivity tools and marketing automation for small businesses in ways that actually support your team without sacrificing human connection or creative quality. From automating guest outreach and writing SOPs to refining your business operations and experimenting with task automation, Chrissy and Josh share what’s working (and what’s not).

For those in content-heavy businesses, you'll also discover how AI podcast tools and AI tools for podcasters are speeding up podcast production, improving podcast editing, and transforming the podcast workflow from a chaotic scramble into a repeatable, scalable system. They’ll even show you how to ask ChatGPT more effectively to get high-quality drafts, thought partnership, and smarter decisions.

You'll walk away with strategic ways to implement AI across operations, marketing, and team management without losing your brand voice or your team's trust. We share real examples of using AI for hiring, onboarding, finance, and content repurposing, while also highlighting why AI makes a powerful assistant but a poor replacement for thoughtful, human leadership.

This is your call to action: don’t fear AI. Learn it, test it, and lead your team through it.

The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.

Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfixpodcast.com.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today!  We would love to see how we can help you, your business, or your event. Contact us!

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest myths in small business: that you can cut your way to greatness. Spoiler alert: you can’t. Instead, they explore how smart financial planning and intentional value creation can lead to sustainable growth, even under economic pressure and rising input costs.

You'll learn why focusing solely on cost efficiency can backfire if you're not also improving customer experience and maintaining employee morale. They’ll walk through how to balance cash flow and expense tracking while staying alert to the hidden costs that can sink your team.

Whether you’re responsible for financial management, team management, or you're running a lean B2B services operation, this episode offers practical strategies to strengthen your business resilience. From doing an efficiency study to conducting a supply chain audit, we cover all the areas business leaders tend to overlook until it’s too late.

Plus, Chrissy and Josh share how crisis planning and an adaptable leadership mindset can shift your entire approach from reactive trimming to proactive growth. They even touch on small business pricing, the impact of inflation and purchasing power on your team, and the importance of building a strong revenue strategy that aligns with your goals.

If you’ve been caught in the loop of cutting business expenses without real strategic gains, this episode is your roadmap to smarter, healthier growth.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Let’s be honest, if you run a small or mid-sized business, HR is probably the last thing on your to-do list, somewhere behind sales calls and customer issues.

Maybe you've handed off HR to your office assistant and expecting them to double as an HR generalist. And if you’ve ever had to deal with confusing employee complaints, messy terminations, or sketchy onboarding processes, you already know, it’s costing you more than you think.

In this episode of The Business Fix, Chrissy and Josh tackle the critical role of HR for small businesses and why getting it right from Day One isn’t just smart, it’s essential. They break down what happens when you don’t have clear HR policies, the dangers of skipping formal job descriptions, and the silent cost of eroded workplace trust.

Chrissy shares real-world examples from her work as an HR consultant at Clarity HR, including the difference between a full-time HR generalist and leveraging fractional HR services to bring strategic expertise into your organization.

The duo also unpacks why a strong employee handbook is the foundation of HR compliance, how to create a consistent and legally sound onboarding process, and the hidden costs of neglecting employee relations and internal communication. Plus, they explore the serious risks of skipping a proper HR audit and failing to document performance issues.

How investing in HR builds a foundation for team development, employee experience, and long-term employee retention.

Whether you're at 5 employees or 50, this episode is your crash course in human resources strategy that helps reduce liability, improve morale, and support growth. Because trust us: you can’t build the plane mid-flight and you definitely can’t build your HR plan that way either.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Hiring mistakes cost more than just time… They cost morale, momentum, and money. 

In this episode of The Business Fix, Chrissy Myers and Josh Troche share battle-tested hiring best practices that every business owner and manager needs to hear. Whether you're navigating the hiring process for the first time or you're burned out from high employee turnover, this episode gives you real-world insights to help you turn things around.

You’ll learn the most effective recruitment strategies that actually work for hiring for small businesses. Discover how smart hiring, structured interviews, and practical recruiting assessments can save your team from costly mistakes. They also dive into job interview techniques, candidate screening, and strategic onboarding tips to help you build a high-performing team from day one.

Chrissy and Josh don’t just talk theory, they walk you through how to build better staffing solutions and show you how to hire the right employee without breaking the bank or your culture.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Josh recalls a moment that stopped him in his tracks. He was dreading a call with a potential new client. He realized that if the relationship was already draining before the contract was even signed, what would it look like a few months in? That was the moment he knew: this wasn’t a fit. And he backed out.

In this episode of The Business Fix, Chrissy and Josh apply that same clarity to something even harder: knowing when it’s time to let an employee go and say goodbye. With firsthand stories of workplace drama and team dynamics gone sideways, they unpack the high cost of inaction and how firing toxic employees might be the smartest move for your business management strategy.

Whether you lead a small team or an enterprise, recognizing the ripple effects of toxic employees is vital. From declining employee morale to a deteriorating organizational culture, keeping the wrong person too long can derail your success. Chrissy and Josh don’t just talk theory, they offer clear, candid insight into navigating difficult conversations, boosting employee performance, and protecting small business leadership from unnecessary burnout.

This episode doesn’t just address the how of employee termination, it tackles the why with empathy, strategy, and a dose of humor. If your business is being drained by workplace toxicity, tune in to learn why saying “goodbye” might be the most growth-friendly move you can make.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

Send us Fan Mail

Is your calendar full of business meetings that feel like a black hole of lost time? 

In this episode of The Business Fix, Chrissy and Josh break down the real cost of poor meeting strategies and why effective leadership starts with a productive meeting.

Packed with tactical meeting tips, this episode teaches you how to create a clear, actionable meeting agenda, avoid “meeting hostages,” and make every meeting count. Whether you're leading virtual, hybrid, or in-person sessions, you’ll learn how to improve meeting effectiveness and turn meetings into a tool for employee engagement and stronger workplace communication.

Discover how intentional meetings not only drive better business operations but also shape your entire company culture. With a mix of humor, tough love, and proven advice, this episode is your go-to guide for upgrading your organizational leadership through better meetings.

If you're ready to stop wasting time and start using meetings as a strategic business asset, this one’s for you.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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In this episode of The Business Fix, Chrissy and Josh get real about one of the most common business frustrations: why your leads just aren't converting. Are your marketing efforts falling flat? Are job postings attracting the wrong candidates or worse, none at all? 

This episode is packed with practical tips and a healthy dose of humor to help you get laser-focused on quality over quantity in both sales and hiring.

Chrissy brings her HR and operations expertise, while Josh breaks down how to blend marketing strategy with direct outreach to attract the right people whether they’re clients or employees. 

Learn how to target your ideal client or hire with precision by moving beyond generic social media posts and spammy email blasts. This episode breaks down how to use AI tools and CRM systems to qualify leads effectively, craft job postings that attract the right talent, and avoid the common “spray and pray” approach. Discover how to balance digital strategies with personal outreach and turn your brand into a recruiting and sales powerhouse. 

Perfect for small business owners, sales pros, HR teams, and marketing managers, this episode offers immediately actionable advice to help you stop wasting time on bad leads—and start growing your business with intention. 

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!