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Robby Cobbs, founder of Tech My School, joins The Business Game to break down the founder mechanics behind scaling a nonprofit. 

After moving to Puerto Rico, Robby discovered schools operating without libraries, computers, or modern systems. What started as helping one school quickly turned into helping dozens. 

But scaling a nonprofit creates a unique challenge for founders. Demand grows faster than funding, every new school adds cost, and relying entirely on donations can create long term instability. 

In this episode we discuss: 

• The moment Robby realized the system was broken 
• How Tech My School scaled from one school to dozens 
• The fundraising realities of running a nonprofit 
• Why donations alone cannot sustain growth 
• Building service based revenue alongside the mission 
• Leadership lessons from running a lean mission driven team 
• The systems required to modernize education 

If you're building a nonprofit, social enterprise, or mission driven organization, this episode breaks down what it actually takes to scale impact sustainably. 

Contact Robby
LinkedIn - linkedin.com/robertcobbs
Website - techmyschool.org

Sponsor
Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com 

We're excited to be able to offer our Business Game community an affiliate link for their HubSpot sign ups! HubSpot is the #1 CRM tool on the market - making managing clients and customer details easier than ever! Using our link to get started on Hubspot helps to support our work here at The Business Game: http://go.try-hubspot.com/Z6Eq50 start your free trial today!   

Stay tuned for more exciting episodes!  

This post contains affiliate links. By clicking and purchasing through these links, we may receive a small commission at no additional cost to you. Thank you for supporting our work.

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

Customer experience is often misunderstood in business. 

Many founders think it simply means good service, but true customer experience is the sum of every interaction a customer has with your brand-  before, during, and after a purchase. 

In this episode of The Business Game, former theme park CEO Mark Shaw explains how businesses can turn customer experience into a powerful growth lever that drives higher reviews, stronger loyalty, and long-term revenue. 

Drawing on his experience transforming Adventure World from one of the lowest-rated theme parks in Australia into the top-rated attraction in the country, Mark shares the leadership decisions, systems, and cultural changes that made the difference. 

In this conversation you’ll learn: 

• Why customer experience drives measurable revenue growth 
• The connection between employee experience and customer loyalty 
• How improving review scores directly impacts profitability 
• The leadership role required to build a customer-first culture 
• Why recruitment is the most powerful lever in customer experience 
• How small operational details create unforgettable experiences 
• How AI will impact customer experience without replacing human connection 

If you're building a service business, managing a growing team, or trying to improve retention and brand reputation, this episode offers a practical look at the systems behind great customer experience. 

Sponsor
Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com

We're excited to be able to offer our Business Game community an affiliate link for their HubSpot sign ups! HubSpot is the #1 CRM tool on the market - making managing clients and customer details easier than ever! Using our link to get started on Hubspot helps to support our work here at The Business Game: http://go.try-hubspot.com/Z6Eq50 start your free trial today!   

Stay tuned for more exciting episodes!  

This post contains affiliate links. By clicking and purchasing through these links, we may receive a small commission at no additional cost to you. Thank you for supporting our work.

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

Yega Kumarappan, Co-founder and CEO of Paperflite, joins The Business Game to explain how AI is reshaping the SaaS landscape and why the traditional advantages of software companies are disappearing. 

Paperflite is a sales intelligence platform that helps sales teams close deals faster through prospect intelligence, content intelligence and conversation intelligence. 

But in today’s AI driven world, building software is no longer the hard part. 

Yega explains why distribution, industry depth and high performance teams are now the real competitive advantages. 

In this episode we discuss: 

• The true meaning of SaaS and why it is simply a billing model 
• How Paperflite helps sales teams convert deals faster 
• Why AI is compressing decades of innovation into years 
• The shift from creator economy to distribution economy 
• Why verticalisation is becoming essential for SaaS products 
• The leadership evolution founders must go through as they scale 
• The mistake founders make when they step too far away from their companies 
• Why the boring operational work is where real business success happens 

If you are building a SaaS company, launching a startup or scaling a technology product, this episode provides a clear look at the real mechanics behind modern SaaS growth.

LinkedIn - Yega Kumarappan
Website - Paperflite.com

Sponsor 
Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com 

We're excited to be able to offer our Business Game community an affiliate link for their HubSpot sign ups! HubSpot is the #1 CRM tool on the market - making managing clients and customer details easier than ever! Using our link to get started on Hubspot helps to support our work here at The Business Game: http://go.try-hubspot.com/Z6Eq50 start your free trial today!   

Stay tuned for more exciting episodes!  

This post contains affiliate links. By clicking and purchasing through these links, we may receive a small commission at no additional cost to you. Thank you for supporting our work.

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

David Feinman, co-founder of Viral Ideas, shares the real story behind scaling a $200 startup into a 90-person global creative agency, including losing 80% of revenue overnight and rebuilding from scratch. 

In this episode, we unpack: 

• Scaling productized creative services 
• The theory of constraints in growing companies 
• How to avoid bottlenecks at 30+ staff 
• Manager vs maker schedules 
• Public scorecards and performance culture 
• Building systems that scale creative output 
• Why ego kills growth 
• The leadership shift from doer to CEO 

This conversation is essential listening for founders scaling creative agencies, media businesses, or global service teams. 

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

Julian Goldie (Goldie Agency, AI Profit Boardroom) explains how he used AI systems and automation to scale a global agency to multi-million revenue, build a 30+ person team, and grow a second business to over $1M/year in under 12 months. 

This episode covers the real founder mechanics behind scaling: AI content engines, lead generation systems, delegation, sales playbooks, and the uncomfortable realities of cash flow, profit margin, and hiring mistakes that slow growth. 

You’ll learn:
• How AI search (ChatGPT/Perplexity) is changing SEO and customer acquisition 
• Why AI search often sends less traffic, but higher-converting clicks 
• The content automation strategy Julian uses across multiple platforms (YouTube, LinkedIn, Reddit, X) 
• The leadership moves that unlocked growth: account managers + sales systems 
• The hard cash lesson: payroll bounced when cash flow wasn’t tracked properly 
• When founders should hire accounting/finance support 
• Why hiring “hypothetical roles” kills margin and creates chaos 
• A Level 1–2 cheat code: time tracking for delegation and quality control 
• Tools Julian relies on: GoHighLevel CRM and system consolidation 

If you’re scaling an agency, building a service business, or trying to transition from founder doing everything to CEO building systems, this is an actionable conversation on automation, revenue operations, and sustainable growth. 

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

Learn how founder and M&A advisor Patrick Rogers (Elkridge Advisors) helps small and mid-sized business owners buy businesses, source off-market deals, and scale faster through acquisitions in 2026. 

Patrick Rogers, Managing Partner at Elkridge Advisors and host of the High Performance CEO Podcast, joins The Business Game to explain how small and mid-sized founders can scale through acquisitions, without needing a $100M balance sheet. 

Elkridge Advisors helps owners access strategies traditionally reserved for large corporations, and in 2024 surpassed $500M in value generated for clients. 

In this episode, we break down: 

• Why acquisitions can outperform organic growth 
• How to build your acquisition “buy box” 
• Why off-market deals beat public listings 
• The most common mistakes first-time buyers make 
• Why SBA underwriting kills momentum (and how to prevent deal fall-through) 
• The truth about “funny money” and what banks actually lend against 
• How AI is changing which businesses are safe to buy in 2026 
• Patrick’s predictions: biggest opportunities and biggest traps for buyers 

Sponsor  

Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com  

We're excited to be able to offer our Business Game community an affiliate link for their HubSpot sign ups! HubSpot is the #1 CRM tool on the market - making managing clients and customer details easier than ever! Using our link to get started on Hubspot helps to support our work here at The Business Game: http://go.try-hubspot.com/Z6Eq50 start your free trial today!  

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

You Don’t Need Higher Standards; You Need Lower Ones. In this episode, we unpack the counterintuitive mindset shift of “sustainably low standards” and why trying to leap from fear to love, is what’s keeping so many founders stuck. 

Todays guest is Joe Pane. Joe is degree qualified in psychology and sociology and has worked in the field of human behaviour since 2006. He is the creator of the Emotional Fitness Formula, a practical framework for mastering uncertainty, and has trained more than 7,000 mindset coaches over the past 20 years. 

This episode covers: 

• Founder burnout and identity collapse 
• The three pillars: money, relationships, health 
• Why sustainable growth requires emotional stability 
• The psychology of fear-based decision making 
• Rebuilding standards without self-sabotage 
• Becoming who you were meant to be 

If you’re navigating pressure in multiple areas of life while trying to grow your business, this conversation offers clarity without cliché motivation. 

Sponsor 

Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com 

We're excited to be able to offer our Business Game community an affiliate link for their HubSpot sign ups! HubSpot is the #1 CRM tool on the market - making managing clients and customer details easier than ever! Using our link to get started on Hubspot helps to support our work here at The Business Game: http://go.try-hubspot.com/Z6Eq50 start your free trial today! 

This post contains affiliate links. By clicking and purchasing through these links, we may receive a small commission at no additional cost to you. Thank you for supporting our work. 

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

Holly Fowler, founder and CEO of Wable, shares the real story behind building a neurodivergent-first social networking app from scratch — without a tech background, without a blueprint, and while navigating the mental pressure of startup life. 

What began as an idea during lockdown turned into Wable: a platform designed for the neurodivergent community that connects users for dating, friendship, inclusive jobs, and accessible venues. In this episode, Holly breaks down how she validated the idea, built her first MVP offshore, rebuilt the entire app, raised multiple rounds of capital including a Series A, and expanded into the US market. 

We also unpack the realities of raising money as a young female founder in tech, handling investor rejection, learning to pitch, scaling internationally, and building with limited marketing budget , including the Times Square billboard strategy that triggered global press. 

This is an honest conversation about startup anxiety, burnout, perfectionism, leadership growth, and what it really takes to build a mission-driven tech company. 

Topics covered: 
• Startup founder mental health 
• Building and rebuilding an MVP 
• Raising capital in Australia 
• Series A funding 
• Neurodiversity in tech 
• Social networking app development 
• Startup marketing and PR strategy 
• Scaling into the US market 
• Leadership lessons for first-time CEOs 

If you're a founder, aspiring entrepreneur, or building a purpose-driven tech company, this episode will give you practical insights and a realistic look at what scaling actually feels like. 

Sponsor

Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com

__________________________________________________________________________

We're excited to be able to offer our Business Game community an affiliate link for their HubSpot sign ups! HubSpot is the #1 CRM tool on the market - making managing clients and customer details easier than ever! Using our link to get started on Hubspot helps to support our work here at The Business Game: http://go.try-hubspot.com/Z6Eq50 start your free trial today!

____________________________________________________________________________________________

Have questions or suggestions? Reach out to us at www.thebusinessgamepodcast.com

Stay tuned for more exciting episodes!

____________________________________________________________________________________________

This post contains affiliate links. By clicking and purchasing through these links, we may receive a small commission at no additional cost to you. Thank you for supporting our work.

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

Most founders chase “freedom”  then accidentally build a job they can’t escape.

In this episode, Joe Rare, founder of Level 9 Virtual and a serial entrepreneur, shares how he builds and scales businesses by systemising operations, delegating fast, and refusing to be the bottleneck. Joe breaks down his philosophy of building businesses around lifestyle (not the other way around), why the founder usually slows everything down, and the key hires that buy back your time, especially an Operations Director and an Executive Assistant who removes email from your life entirely.

We also get into: outsourcing realities, building repeatable back-office architecture across companies, why “reinvest everything” keeps owners stuck, and how Joe thinks about building wealth through assets outside the business.

Find Joe: JoeRare.com | [email protected]

Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com

__________________________________________________________________________

Want to clip long-form content into shorts in one click? Receive 25 % off OpusClip, the same tool we use to turn episodes into shareable clips. support the show and save: : https://www.opus.pro/?via=93d640 

The Business Game is proud to be an official OpusClip affiliate.

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level. 

Send us Fan Mail

QR Codes Are Dead - This ‘Tapp’ Tech Gets 40% Engagement and in this episode, Ishita Agarwal breaks down how NFC-powered Tapp technology is transforming post-purchase marketing, increasing customer engagement by up to 40%, and helping eCommerce brands dramatically improve retention and lifetime value beyond traditional QR codes and loyalty programs.

Retention is the lever most eCommerce brands know matters,  but don’t know how to move without endless discounts, loyalty points, and spammy email blasts.

In this episode, we’re joined by Ishita Agarwal, Founder & CEO of Tapp, a platform reinventing post-purchase by turning it into interactive, member-like experiences, using AI to transform existing brand content into games, quizzes, polls, and challenges that drive real engagement.

We unpack why the first purchase is just the beginning, why traditional loyalty often fails in commerce, and how Tap’s NFC Tapp Tags are massively outperforming QR codes.

A must-listen for founders, marketers, and operators who want higher LTV through better experience, not bigger discounts.

Sponsor

Tala Offshore connects businesses with top tier remote talent across admin, customer service, and SaaS development. Build a stronger team without adding stress. Visit talaoffshore.com

__________________________________________________________________________

Want to clip long-form content into shorts in one click? Receive 25 % off OpusClip, the same tool we use to turn episodes into shareable clips. support the show and save: : https://www.opus.pro/?via=93d640 

The Business Game is proud to be an official OpusClip affiliate.

Support the show

Thank you for listening to The Business Game, where real founders break down the real levels of business.

Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.

If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.

For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.

Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com

It's time to Level Up!

We’ll see you at the next level.