Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t.

What you’ll hear:

Why Dentists find talking fees challenging

Reasons why 90% of patients don’t buy on price

The danger to your nett profit by reducing the fees in your head 

How to feel more comfortable discussing fees with self confidence

Who should listen:

Young dentists new to discussing fees

All dentists who want to become more comfortable discussing fees

Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract.  

What you’ll hear:

The difference between a PDS and a GDS contract

How NHS contracts are bought and sold and their popularity in the market

How to cease providing NHS dental services

Who should listen:

Dentists considering buying an NHS contract

NHS dentists considering a move to private dentistry

NHS dentists considering retirement

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients.

What you’ll hear:

The importance of the patient experience and the factors that contribute to that

Examples of the little things that can reflect badly upon the practice

How taking a patient view of the practice can make a huge difference

Who should listen:

Anyone wanting to provide the best possible patient experience

The full dental team

John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care.

What you’ll hear:

The future for regulation in terms of the number of regulators/inspectors

The impact that the CQC has had on dentistry and how it has evolved

How regulation affects the standard of patient care

Who should listen:

All dental professionals

Anyone working within the dental industry

Chris Barrow talks about what defines a great team, how the employer and employee definition of a great team can be different and the best way to resolve this.

What you’ll hear:

What makes great teams tick

How to communicate in a great team

Best practice when it comes to recruitment, hiring, appraisal and promotion

How to keep the right people and let the wrong people go

Who should listen:

Team leaders and managers

Those who want to improve the morale in their practice

Anyone who has just taken over a new practice

Andy McDougall explains why numbers should be at the heart of everything you do and explains how to make sure your practice reaches its full financial potential.

What you’ll hear:

An overview of where unlocked profits lurk and how they can be accessed

An insight into how numbers behave and how to apply Decision Making Accounting (DMA)

How very practice has the opportunity to double its net profit within three years by unlocking its own profit code

 

Who should listen:

Practice owners who want to double their net profit within three years

Anyone thinking of buying or who has recently bought a dental practice and wants to avoid the typical pitfalls that new owners fall into

Anyone preparing to sell their dental practice in the next five years and want to maximise their exit value

Putting health at the heart of your practice read by Sheila Scott

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.

The central messages of this book are as powerful as they are simple and easy to grasp.

Members of the dental team who adopt the ideas contained in this recording will be on course for a successful career. At the same time their patients will learn to value the care they receive. 

If your patients want dental health then you must learn how to put health at the heart of your practice.

Chapter eleven - Conclusion

Putting health at the heart of your practice read by Sheila Scott

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.

The central messages of this book are as powerful as they are simple and easy to grasp.

Members of the dental team who adopt the ideas contained in this recording will be on course for a successful career. At the same time their patients will learn to value the care they receive. 

If your patients want dental health then you must learn how to put health at the heart of your practice.

 

Chapter ten  One more thing - sterilisation and patient protection

Putting health at the heart of your practice read by Sheila Scott

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.

The central messages of this book are as powerful as they are simple and easy to grasp.

Members of the dental team who adopt the ideas contained in this recording will be on course for a successful career. At the same time their patients will learn to value the care they receive. 

If your patients want dental health then you must learn how to put health at the heart of your practice.

Chapter nine - Dental plans

Putting health at the heart of your practice read by Sheila Scott

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.

The central messages of this book are as powerful as they are simple and easy to grasp.

Members of the dental team who adopt the ideas contained in this recording will be on course for a successful career. At the same time their patients will learn to value the care they receive. 

If your patients want dental health then you must learn how to put health at the heart of your practice.

Chapter eight - The hygiene protocol