Today’s

episode of Bodcast is the first instalment with Michael Bentley on

building a strong team. In this unmissable episode, hosted by Zoe Close,

Area Sales Manager at Practice Plan, Michael shares his valuable

insight and advice on adopting an effective recruitment process in your

dental practice.

What you’ll hear today:

Michael’s expert advice on creating a vision plan for your vacancy

Tips on where to advertise your position

What to do with CVs as and when they drop through your door

Advice on recruiting clinicians

Michael’s suggestions on how you can use application forms to find out what you need to know about applicants

Guidance on shortlisting candidates for interview.

In

this second instalment of 'getting to grips with the CQC', Area Sales

Manager at Practice Plan, Zoe Close, catches up with CQC expert, Harriet

Purdie who provides useful insight into the best way to prepare for a

CQC inspection.

What you’ll hear today:

The importance of delegation and empowerment within your team

Harriet’s guidance on why you need to gain feedback from your team

The questions the CQC expects you to ask your patients to gain their feedback

How you can audit your compliance within your practice.

Welcome to the first episode of Bodcast!

Today

Zoe Close, Area Sales Manager at Practice Plan, brings to you CQC

expert, Harriet Purdie, who explains the CQC changes made in 2015,

together with an insight into the their new fundamental standards. Part

one of a two part series, this is hot topic, not to be missed!

What you’ll hear today:

Advice on the literature you need to read to get up to speed with CQC requirements

The differences between the different types of inspections

What’s involved in each type of inspection

Hints on things you can do to prepare your policies and protocols for an inspection

What’s new about the inspection process

An insight into what the new CQC fundamental standards are and how they apply to your practice.

Today's host Zoe Close, Area Sales Manager at Practice Plan continues to delve into important topics surrounding practice management and team development in her interview with HR solicitor, Sarah Buxton. Covering the key things you need to know about employment law you'll hear Sarah's valuable advice the key questions practice managers and owners are asking. 

What you’ll hear today:

Sarah’s expert advice on the key clauses that you need to include within a contract of employment

Guidance on how to deal with persistent employee lateness in your practice

How to deal with long-term sickness

Dealing with dismissals for employees with less than two years’ service.