The Business of Football

In this episode, David reflects on their journey nearly a year and a half after graduating with a degree in International Football Business. David discusses the realities of entering the competitive football industry, emphasizing the importance of managing expectations and understanding the diverse career paths available. David shares personal experiences, insights from industry professionals, and practical advice for recent graduates, including the significance of networking, volunteering, and maintaining visibility in the field.

KEY TAKEAWAYS 

Manage Expectations: Graduates often expect to land jobs in the competitive football industry quickly. It's important to understand that many graduates are vying for the same roles.

Stay Visible and Relevant: Volunteering, writing thought pieces, or starting projects like a podcast can help maintain visibility in the industry while searching for a job.

Purposeful Experience: Gaining experience during university should be intentional. Rather than volunteering for the sake of it, focus on opportunities that align with your career goals and can lead to tangible outcomes.

Explore Diverse Opportunities: The football industry offers a wide range of roles beyond traditional club positions, including marketing, data analysis, and community engagement.

Networking and Tailoring Applications: Building a professional network through alumni connections and attending industry events is crucial. 

BEST MOMENTS

"You have to treat rejections as redirection. Sometimes it might not be the first step that you get, but take it in good faith."

"Your preparation for post-graduate life starts as early as you can make it start."

"There is just no set way to do it in the industry... There isn't a singular way to do things, right?"

"If you can make yourself worthy and ready to adapt to those skills really well, you put yourself at an advantage."

"You can feel like an outsider quite a lot of the time... it can be challenging to know if you're doing the right thing or not."

OUR SOCIAL MEDIA LINKS:

Linkedin: https://www.linkedin.com/in/david-chimbaza-/ 

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

In this episode, David welcomes Thejus Pushparaj, the head of marketing and commercial events at Alwada FC, and shares his extensive experience in commercial and event management within the football industry. Tejas discusses his journey from an IT background to a pivotal role in sports marketing, highlighting key projects such as the AFC Asian Cup 2019 and the FIFA Club World Cup 2021-2022. Tejas emphasizes the importance of grassroots programs, fan engagement, and innovative strategies to enhance the club's commercial viability.  

KEY TAKEAWAYS

Career Path and Transition: The journey into the football industry often starts unexpectedly, with many individuals initially pursuing different fields before discovering their passion for sports management and marketing.

Importance of Grassroots Programs: Developing grassroots programs is crucial for nurturing young talent and fostering a love for the sport.

Event Management and Operational Excellence: Experience gained from managing large-scale events, such as the AFC Asian Cup and FIFA Club World Cup, enhances operational efficiency and prepares teams to handle various challenges during events.

Fan Engagement Strategies: Innovative fan engagement strategies, such as live raffle draws and interactive fan zones, can significantly enhance the matchday experience.

Adapting to Technology and Commercialization: The integration of technology in sports is vital for enhancing fan engagement and generating revenue. Developing a dedicated platform for fans, rather than relying solely on social media.

BEST MOMENTS

"I started working on it, I understood that, you know, that's not my space. I changed my learning career and I made it into business."

"There is more to sports than just 90 minutes on the field of play."

"If you panic while you give the instruction, you're going to communicate this thing to the next person."

"We cannot take something with a strategy or a mechanism that was done in the European League and just replicate it over here."

"We are trying to build something similar. And that's why we are more engaged with school and grassroots programs over here." 

TO CONNECT WITH THEJUS

https://www.linkedin.com/in/thejuspushparaj/ 

OUR SOCIAL MEDIA LINKS:

Linkedin: https://www.linkedin.com/in/david-chimbaza-/ 

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, David discusses effective networking strategies for breaking into and thriving within the competitive, closed-off football industry ecosystem. David emphasizes that the vast majority of jobs are filled through internal promotion or existing networks, not external recruitment.

KEY TAKEAWAYS

The Industry is a Closed Ecosystem: Only 15-20% of job vacancies in football are externally recruited, with over 70% filled by internal promotions, making a strong network essential for access.

Build a Recognizable Personal Brand: Creating a unique, consistent public presence (via social media, podcasts, etc.) is a highly effective networking strategy, as it allows others to pre-vet and download data on you, making outreach easier.

Volunteer for Your Breakthrough: Volunteering and project work are the most accessible, low-risk, and free ways to acquire evidence of your ambition and capabilities.

Lead with Value and Sincerity: When connecting, focus on what you can offer the other person. Avoid being overly pushy or having a short-term, transactional mindset, as successful relationships are built on long-term investment, authenticity, and mutual trust.

Use LinkedIn as a Showcase, Not a Deal Closer: LinkedIn is vital for establishing your credentials and public image, but the real, deep networking and relationship-building often happen away from the platform, at events, or in private groups.

BEST MOMENTS

"I saw a really harrowing statistic that came to my attention that only 15 to 20% of all job vacancies in football are externally recruited."

"Everything I've spoken about before. Anyone can run the football business ecosystem. non-executive owners, non-league football clubs, C-level executives, private business owners."

"Building a brand, this can be as simple or as complex as you decide. In my journey, I have gone for a podcast."

"You have to be consistent with your own results and the work that you're doing. You have to show results."

"A lot of the actual intricate, deep networking takes place away from LinkedIn, group chats, football business groups, and networking events."

OUR SOCIAL MEDIA LINKS:

Linkedin: https://www.linkedin.com/in/david-chimbaza-/ 

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, David invites expert Robert Gevertz to join the podcast to share his insights from a decorated career focusing on digital and commercial innovation within sport. Learn about the strategic shift from traditional broadcasting to digital content, the power of sponsored editorial content, and how a unique blend of experiences led him to consultancy.

KEY TAKEAWAYS

Digital Evolution in Football (2010s): The early 2010s marked a significant shift where organisations like Sky began to move beyond traditional linear broadcasting, introducing short-form content partnerships and starting to view digital as a primary, rather than secondary, focus.

Missed Opportunity: Sponsored Editorial Content: The greatest untapped commercial opportunity in football is the "middle ground" of sponsored editorial content, which involves credibly weaving a brand into a club's regular narrative.

The Need for Internal Collaboration: A key challenge in sports organisations is the disconnect between the partnerships/sales and the digital/content teams, which often operate in silos. 

The City Football Group's Unique Approach: City Football Group (CFG) is considered an outlier due to its ability to focus on long-term strategy, look at competitors beyond football (e.g., Netflix, Disney), and invest in resources like City Studios to drive revenue and innovation.

The Power of Tech for Creativity: Future growth lies in leveraging new technologies, such as AI-powered video editing, to handle the "heavy lifting" of day-to-day content production. 

BEST MOMENTS 

"Did you ever feel like you needed to prove yourself at any point? ... All the time."

"For me the biggest missed opportunity is the middle ground around how do you credibly weave a brand into the regular narrative that the sports organisation will already be communicating to their fans."

"People don't like change, and people particularly don't like it when somebody may point out that there's another way that they could be doing things."

"The reality is that when you remove the sports performance side from these organisations, the operational side is generally super stretched, under-resourced, because the focus goes to the on-field product."

"I would have imagined that those bigger events that you see talk about, that one of those big events... but I guess you don't really see that from their perspective, of like it's probably a bit smaller and a bit more of a catch-up type of event."

TO CONNECT WITH ROBERT

https://www.linkedin.com/in/robert-gevertz-0045ab21/

https://www.linkedin.com/company/first-five-yards/ 

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, David engages in a lively conversation with Dani Gonçalves, a co-founder of a fantasy football platform dedicated to women's football. They discuss the rapid growth of the women's game, particularly following the Lionesses' success in the Euros, and how this surge in popularity has influenced their business. Dani shares insights into their journey from being casual fans to creating a fantasy game that enhances the fandom experience, highlighting the importance of community feedback and innovative features like visionary points. 

KEY TAKEAWAYS 

Growth of Women's Football: The women's game has seen significant growth, especially following major tournaments like the Euros and the World Cup.

Fantasy Football as a Gateway: Fantasy football serves as an important entry point for new fans, helping them engage with the sport and learn about players and teams.

Community Engagement: Building a strong community around the fantasy game has been crucial. Users actively provide feedback and connect, creating a supportive environment that fosters a deeper connection to women's football.

Challenges of Running a Startup: Running a fantasy football business comes with challenges, including balancing day jobs and managing user expectations.

Statistical Analysis vs. Emotional Engagement: There is a balance between statistical analysis and the emotional aspects of football. While some fans focus on stats, others engage with the sport for the excitement and storytelling it offers. 

BEST MOMENTS

"We started watching the women's Euros, and then when it ended, we were kind of like, why aren't we watching women's football actually?"

"We both grew up as United fans... but if you had to guess who you thought was like the most invested fan, you probably wouldn't have guessed me."

"Fantasy is a big part of a person and a consumer's touchpoint into growing the game."

"We had a hunch... that if we make this game and design it in a specific way, people will expand their knowledge, not just of the team that they support, but other players."

"There's always so much conversation around the sustainability of it... but there's still the appetite for risk to try to continue."

TO CONNECT WITH DANI

https://www.linkedin.com/in/dani-goncalves/ 

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

In this powerful and inspiring podcast episode, David invites David Ricca as he shares his incredible story of surviving the tragic events of 9/11 and how football has helped him overcome the trauma and rebuild his life. As a survivor of the World Trade Center attacks, David discusses the challenges he faced in the aftermath, including PTSD, anxiety, and the struggle to find purpose. However, through his love for football and the opportunities it presented, David found the strength and resilience to move forward. David shares his journey of working in the football industry, from being a player liaison for the Argentinian national team to starting his own company, Just Live Soccer, and becoming involved with the nonprofit organization Street Soccer USA.

KEY TAKEAWAYS

Resilience and Recovery: The journey of overcoming trauma from the 9/11 attacks highlights the importance of resilience. The experience led to long-term challenges, including PTSD, but also sparked a transformative journey towards healing and personal growth through football.

The Role of Football: Football served as a crucial outlet for emotional recovery and physical fitness. Engaging in the sport helped regain a sense of normalcy and provided a community connection, illustrating how sports can be a powerful tool for healing and personal development.

Career Transition: After taking a sabbatical to focus on mental health, a shift from a high-pressure finance career to the football industry was made. This transition involved starting a company.

Giving Back: A strong emphasis is placed on the importance of giving back to the community, particularly through initiatives like Street Soccer USA. Helping underprivileged youth find opportunities in soccer reflects a commitment to making a positive impact and serving as a role model.

Networking and Collaboration: Building a network within the football industry has been essential for success. Collaborating with various organizations and individuals has opened doors to new opportunities.

BEST MOMENTS

"On this day, 24 years later, we remember those who lost their lives tragically on that horrible day, and those who also survived and came back."

"We thought it was an accident... we literally thought it was an accident."

"I was back at work on Thursday... I didn't have no days off. Do you believe that?"

"Soccer got me back into shape, got my endorphins up." - David Riga

"The more you give, the more you should receive." 

DAVID'S LINKEDIN:

https://www.linkedin.com/in/davidricca/

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, David shares his personal experience of facing rejection in the football industry after graduating from university. David discusses the challenges of breaking into the highly competitive field and the importance of perseverance and a growth mindset. David emphasizes the value of staying connected to the industry during the "in-between period" by volunteering, coaching, or finding other ways to remain involved in football while seeking employment opportunities.

KEY TAKEAWAYS

Rejection is Common in Football: Many individuals face rejection when applying for roles in the football industry, regardless of their qualifications or connections.

Persistence is Key: It's crucial to maintain resilience and not give up after facing setbacks. Continuing to apply for roles and seeking opportunities, even after multiple rejections, can eventually lead to success.

Growth Mindset: Adopting a growth mindset allows individuals to learn from their rejections. Instead of viewing setbacks negatively, one should analyze what went wrong and how to improve for future applications.

Stay Engaged in the Industry: During periods of unemployment or rejection, staying connected to the football world through volunteering, networking, or personal projects (like starting a podcast) can keep skills sharp and maintain industry relevance.

Understanding the Niche: The football industry is highly competitive and niche, with specific requirements for different roles. Recognizing the unique dynamics of the industry can help in tailoring applications and understanding the factors that influence hiring decisions.

BEST MOMENTS

"It can be easy to think that because of the nicheness of the industry... if you don't get in straight away, it doesn't happen."

"I was like, what do I do now? I have no idea what to do next. I'm just here now. I don't have a job."

"Just don't give up and think that, oh, just because I didn't get it immediately, it's over."

"Taking it in such a wrong light was a big mistake. It was so wrong of me to do that."

"If you stay within it, you don't feel so disconnected. I think that disconnect then makes the transition really hard to come back into."

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ 

In this podcast episode, David shares his insights and experiences on pursuing a career in the football industry. David discusses various topics, including the diverse roles available beyond coaching and playing, the importance of volunteering and internships, what football clubs look for in terms of growth and innovation, and common mistakes to avoid when starting a football-related business or brand.

KEY TAKEAWAYS

Diverse Career Opportunities in Football: Beyond coaching and playing, there are numerous roles in football, including physiotherapy, scouting, technical and sporting directors, finance, legal, and fan engagement positions.

Importance of Volunteering and Internships: Gaining experience through volunteering or internships is crucial for understanding the unique pressures of the football industry.

Business Mindset in Football: Football clubs operate as businesses and seek innovation, growth, and community engagement. Understanding this business aspect is essential for anyone looking to work in football.

Navigating Mistakes and Seeking Advice: Making mistakes is part of the learning process in the football industry. It's important to seek advice from experienced individuals and to understand the specific mentality of the football world to avoid missteps and build successful relationships.

Non-Linear Career Pathways: There is no defined career pathway into the football business. Many professionals find themselves in roles they never anticipated. Persistence, networking, and adaptability are key to finding opportunities and navigating the complexities of the industry.

BEST MOMENTS

"There are so many different roles... physiotherapy, chief of academy, chief of scouting, technical directors... football clubs and organisations have because they're businesses at the end of the day."

"Football is unlike any other business or any other industry... you're going to be judged on how you do on the pitch."

"Volunteering just helps you to understand the smell of football... It's hard to teach... that pressure of football."

"Football clubs are also staples within a community... they still mean a lot to that local area."

"There isn't a defined way to do anything... things have changed. They didn't anticipate they would be doing one role at one point."

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry. 

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, David sits down with the co-owner of the Ref Stop, Dale Wilson, to explore the unique niche of referee and match official equipment in the UK. Dale shares his journey from being a newly qualified referee to establishing a thriving business that caters to the needs of referees at all levels. He discusses the challenges faced in the industry, the importance of community support, and the significance of providing quality gear that enhances referees' confidence on the pitch.

KEY TAKEAWAYS

The Ref Stop specialises in supplying referee and match official equipment, recognising that the market for referees is significantly smaller compared to the vast number of players and coaches. This niche focus allows them to cater specifically to the needs of referees.

The business is built on a foundation of community, aiming to support referees at all levels. They provide not only equipment but also a sense of belonging, making it clear that their door is always open for referees to seek advice or just chat.

The co-owner's military background has provided valuable skills such as discipline, commitment, and leadership, which have been effectively applied to running the business. This highlights the importance of transferable skills when transitioning between different industries.

The Ref Stop prioritises quality in the products they offer, ensuring that they only stock items they would personally use. They actively seek feedback from referees to improve their offerings and have even influenced product designs with brands like Puma and Joma.

BEST MOMENTS

"It was just the inability to be able to get the equipment that I needed as a newly qualified referee."

"I think from a retail point of view, there's only, what, 38, 40,000 referees in England."

"We've always been really good and we're very blessed to have the people that we've got because they've always been invested."

"Refereeing can be a really, really lonely place."

"The more we can support you in the work that you do, the bigger that we get."

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience. Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry.

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

“Why So Many Footballers Go Broke After Retirement”

What happens when the final whistle blows and the paychecks stop? In this episode, we reveal why so many footballers face financial struggles after retirement – and how the smart ones avoid it.

We cover the importance of education, cash flow planning, and building trust with the right advisors. Plus, why personal development during a career can be the key to a secure and stress-free future.

If you care about money, football, or life after the game, this one’s a must-listen.

KEY TAKEAWAYS

Importance of education and planning for life after football – how personal development during a career can create long-term security.

Financial awareness for footballers – why money management matters no matter how much you earn.

Building trust with financial advisors – overcoming bad experiences and finding the right guidance.

Cash flow planning for athletes – understanding income and expenses to maintain your lifestyle after retirement.

Passion for helping players – how genuine advice, shaped by personal experiences, can protect careers and futures.

BEST MOMENTS

"I was always of the mindset of you don't know what is next, you don't know when the injury comes, you don't know when the contract is terminated."

“I wish I'd got that advice and started to seek a little bit more of a plan earlier than what I did."

"The lack of trust comes from the horror stories that we hear... We need to start highlighting the positive stories."

"If any player is listening... ensure that you have some sort of cash flow forecasting for your future."

"I need to now make sure that I can be that for these families, for these players, for the football clubs."

OUR SOCIAL MEDIA LINKS:

Instagram: https://www.instagram.com/thebusinessoffootballpodcast/

Tik Tok : https://www.tiktok.com/@businessoffootball

HOST BIO

Right out of the block, David Chimbaza took his International Football Business degree to do exactly what it says on the tin: Launch his own International Football Business, DTCMEDIAUK. His company works with professional leaders & business owners in the football industry to create, monetize & scale their brands for their business & professional gains. Having created and managed multiple of his own sports social media accounts from the age of 15, many of which have scaled thousands of pounds & millions of views across 3 different platforms, David has constantly found ways to bring new and engaging entertainment to his audience.  Now documenting his story of managing his Global business, his experiences in Stewarding, digital management & many more, David will bring you a fresh insight into how anyone can conquer the industry.