How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more marking the 25th anniversary of the IBM Center for The Business of Government. 

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What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset into Action on a Special Edition of The Business of Government Hour. 

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What is the National Flood Insurance Program? How does it work? What is being done to modernize and transform the program and how it operates? How is innovation and technology helping? Join host Michael Keegan as he explores these questions and more with Jeff Jackson, Deputy Assistant Administrator, Federal Insurance Directorate at FEMA.

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How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS IN GOVERNMENT: The Deep State from Caligula to Trump and Beyond on a Special Edition of The Business of Government Hour – Conversations with Authors. 

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What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with Karen Howard, Executive Director, Office of Online Services at the IRS. 

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Has our discomfort with uncertainty given rise to forecasting industries that profit off our “prediction addiction.”? Why election predictions, polls, and surveys won't tell us who will win? To what extent are predictions really just hypothesis that need to be challenged? Join host Michael Keegan as he explores these questions and more with Margaret Heffernan author of Uncharted: How to Navigate the Future. Originally broadcasted on 11/30/20.

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What is the mission of the National Geospatial Intelligence Agency’s CIO-T directorate? How is NGA maximizing the use of technology to meet its mission? What are the technology priorities for NGA? Join host Michael Keegan as he explores these questions and more with Chris Johnson, Acting Chief Technology Officer at the National Geospatial Intelligence Agency.

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How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Government Hour. 

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How are supplies and innovation delivered effectively to the warfighters? What are the best ways to deliver products and services to federal agencies? How are federal agency’s Putting People First? Join host Michael Keegan as he explores these questions and more with a host of government leaders interviewed this year on The Business of Government Hour. 

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How does technology form the connective tissue that ties the Office of Secretary of Defense missions together? How is the IM&T directorate maximizing the use of technology to support OSD? What does the future hold for OSD’s IT Enterprise? Join host Michael Keegan as he explores these questions and more with Danielle Metz, Director, Information Management & Technology Director and CIO, Office of the Secretary of Defense. 

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