Effective leaders do more than manage performance: They inspire. They innovate. They listen, and they go out of their way to help their team members succeed.

To learn more about modern leadership, we spoke with Laura Smith Dunaief, an experienced learning leader and an instructor for Training Industry’s continuing professional development programs, and Mark Herschberg, a chief technical officer, professor and author of “The Career Toolkit, Essential Skills for Success That No One Taught You.”