L&D leaders are constantly finding new ways to turn business challenges into opportunities for learning, growth and impact. 

In episode 100 of The Business of Learning, recorded in person at the 2026 Training Industry Conference & Expo (TICE), Jazmin Webster, chief learning curator at the Quality Experience, and Chris Cassell, director of North America training and development at Align Technology, share real-world L&D success stories and lessons learned from their experiences. 

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Change has become a constant in today’s workplace, and organizations need resilient employees and leaders who can adapt, navigate uncertainty and continue moving forward. 

In this episode of The Business of Learning, recorded at the 2026 Training Industry Conference & Expo (TICE), Cassi Chandler, motivational leadership expert and the FBI’s first African American female special agent assistant director, shares actionable tips for building organizational resilience and how L&D leaders can proactively prepare employees to navigate constant change. 

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Learning doesn't end when training is complete. Lasting behavior change depends on understanding what truly motivates employees to learn, grow and apply new skills on the job.

In this episode of The Business of Learning, Jess Ekstrom, bestselling author and founder of Mic Drop Workshop and Headbands of Hope, shares actionable insights on the psychology of motivation and how L&D leaders can design learning experiences that inspire lasting engagement and performance.

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What does learning transformation look like in practice, and how can L&D leaders move past simply delivering training to creating meaningful business and learner impact?

In this episode of The Business of Learning, brought to you by TalentLMS, Nick Gonios, vice president of learning transformation and company ambassador at TalentLMS, shares tips on how organizations can rethink learning strategies to better engage modern employees and drive lasting change.

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How can learning leaders prove the value of training in an environment where budgets are tight and business impact matters more than ever?

In this episode of The Business of Learning, brought to you by VPS, Paul Kent, director of functional development at PepsiCo, shares actionable strategies for measuring training ROI and building stronger alignment between learning and organizational goals.

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Learning and development (L&D) is stepping into a more strategic role as organizations navigate constant change, evolving skill demands and the growing influence of artificial intelligence (AI). As expectations shift, how can L&D teams adapt?

In this episode of The Business of Learning, sponsored by Instructure, we spoke with Melissa Loble, chief learning officer at Instructure, to explore how L&D is evolving in the future of work and what it takes to stay relevant in an increasingly complex environment.

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Frontline workers are the backbone of many organizations, and their learning needs require approaches that are both flexible and job-relevant. With limited time, inconsistent access to technology and constantly shifting demands, traditional training approaches don’t always stick. So, how can L&D better support this critical audience?

In this episode of The Business of Learning, we spoke with JD Dillon, advisor, speaker and author of “The Frontline Enablement Playbook” and “The Modern Learning Ecosystem,” to explore how organizations can rethink training for front-line employees and embed learning into the flow of work.

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Imposter syndrome can quietly undermine even the most accomplished L&D professionals, causing self-doubt, hesitation and stress in day-to-day work. But what does it really look like in training and development, and how can professionals overcome it to lead with confidence? 

In this episode of The Business of Learning, we spoke with Loren Sanders, CPTM and vice president of learning strategy and consulting at WeLearn Learning Services, and Ruth Phillips, training and education senior specialist at Higginbotham, to explore practical strategies for recognizing and overcoming imposter syndrome.  

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Emotional intelligence is becoming increasingly critical for leaders, especially in workplaces shaped by artificial intelligence (AI) and rapid technological change. But what does it actually mean to lead with emotional intelligence, and how can L&D teams help develop this capability in leaders?

In this episode of The Business of Learning, we spoke with Dr. Mikah Sellers, best-selling author, workforce futurist and enterprise transformation leader, to explore how organizations can cultivate emotionally intelligent leaders and why this skill set is more essential than ever.

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Learning and development (L&D) teams are increasingly expected to think beyond programs and courses to operate more like strategic partners to the business. But what does that actually look like in practice? One approach is applying product management principles to how L&D designs and delivers learning.

In this episode of The Business of Learning, we spoke with Rashi Kakkar, global portfolio leader, leadership and development at McKinsey’s Leadership Center of Excellence, to explore how product management mindsets can help L&D teams align learning more closely with business outcomes and learner needs.

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