This is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning.
In e
... moreBy David James
This is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning.
In e
... more4.7
3939 ratings
The podcast currently has 151 episodes available.
L&D leaders in large organizations often cite a lack of time as the main barrier to upskilling and reskilling. While increasing learning hours is important, the CLO Lift team found that time is not the most critical factor. Instead, the quality of learning has equal or greater influence on performance than the quantity of time spent. Rather than focusing solely on hours, business leaders and L&D professionals should emphasize value. This episode explores these insights with Lisa Christensen and Huw Newton-Hill.
KEY TAKEAWAYS
BEST MOMENTS
“Ensure that the whole body of L&D is in lockstep with the business.”
“The more courage you lean into, the more credibility you build.”
“Be bold and go forth.”
“Any good action today is better than perfect action a month from now.”
CLO Lift, From Time to Value report: https://learningforum.substack.com/p/clo-lift-from-time-to-value?r=ivpaq&utm_campaign=post&utm_medium=web&triedRedirect=true
Lisa Christensen Bio:
As Director of Learning Design and Innovation at McKinsey & Company, Lisa leads a global team focused on cutting-edge learning solutions. She founded McKinsey’s Learning Research and Innovation Lab and is a recognized thought leader in learning. Lisa is a founding member of CLO Lift and was previously a senior leader at a learning design firm.
Huw Newton-Hill Bio:
Huw leads Attensi’s US office, delivering AI-powered training solutions. A former strategy consultant at BCG, he now drives growth and innovation in L&D, contributing to forums like CLO Lift.
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
At some point or another, we’ve all found ourselves struggling to demonstrate the value of our L&D solutions, wondering if there has been value or whether we’ll find it. For many of us, it’s a constant search. In this episode, Neil John Cunningham unpacks this for us and lets us in on the steps outlined in his most recent book, Numbers & Narratives, to prove the value of our L&D.
KEY TAKEAWAYS
BEST MOMENTS
'I´d been creating these little data stories, I could prove that what I was doing was having an effect.'
'The way you solve the L&D engagement issue is to solve problems that matter to individuals.'
'Show where L&D can do better.'
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
Neil John Cunningham Bio
Neil is the author of the books, 19 Low-cost Ways to Improve Your L&D Offering; The Strategic Order Taker: A Guide for L&D to be Seen, Heard, and Valued; and his most recent Narratives & Numbers. Neil is an experienced Head of Talent & Learning and following a career of running Learning and Talent functions, he now supports others doing so with his consulting and writing.
You can connect with Neil and follow his work via:
LinkedIn: https://www.linkedin.com/in/neiljohncunningham/
Website: www.alignlearndo.com
Link to book: https://alignlearndo.com/narratives-and-numbers/
Code for 10% off book: 360
The Hero´s Journey - https://www.amazon.co.uk/Heros-Journey-Joseph-Campbell-Collected/dp/1608681890
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
Find out the answers to all these questions and more in this very special live edition of The Learning & Development Podcast with guests Nick Shackleton-Jones and Kenny Temowo.
KEY TAKEAWAYS
BEST MOMENTS
'I would make sure that we're really involving and holding accountable the leaders.'
'How do we help organizations manage stability, the sense of belonging and psychological safety that we need.'
'Content only matters to you if it's relevant somehow.'
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE GUESTS
Nick Shackleton-Jones Bio
Nick is a genuine thought-leader in Learning & Development, responsible for initiating shift from ‘courses to resources’ and for the affective context model of learning.
He began his professional life as a psychology lecturer and went on to lead learning functions at Siemens, BBC & BP. He’s now a consultant and author of ‘How People Learn’ (Kogan Page, May 2019) as well as winning several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute’s Award for Services to the Learning Industry, 2017.
You can follow and contact Nick via:
Twitter: @shackletonjones
LinkedIn: https://www.linkedin.com/in/shackletonjones/
Shackleton Consulting: https://shackleton-consulting.com/
Kenny Temowo Bio
Kenny Temowo leads Talent Management and Leadership Development for Netflix UK. He’s spent almost two decades in learning and education, working as a consultant with clients such as the BBC, Vodafone, and Rolls-Royce, as well as leading in-house L&D teams.
You can follow Kenny via:
LinkedIn: https://www.linkedin.com/in/kennytemowo/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
L&D at enterprise scale is very difficult. To say the least. This is why so many start and end by ‘providing learning’ in the hope that some of it sticks and makes a difference. But the opposite to relying on hope is to stand for addressing skills gaps and holding yourself accountable to actually closing them. This is what Ryan has aimed to achieve in his roles and what he shares with us in this episode.
KEY TAKEAWAYS
BEST MOMENTS
'Skill-based learning is not knowledge-based learning. So instead of focusing on what you know, it focuses on what you do.'
'AI is going to do a great job. But then you need to round that out with your own work.'
'Be dogged in identifying what that business metric is that this stakeholder, wishes to improve.'
Ryan Tracey Bio
Ryan Tracey is a senior Learning & Development manager having worked in the corporate sector for over 20 years in addition to roles in government and higher education. Ryan holds a Master’s degree in Learning Sciences and Technology from the University of Sydney and is a prominent commentator of in the field of L&D.
You can follow and connect with Ryan via:
X/Twitter: @ryantracey
LinkedIn: https://www.linkedin.com/in/ryantracey/
Blog: https://ryan2point0.wordpress.com/
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
Good or bad? Positive or toxic? Powerful or incongruent? Culture plays a huge part in our working lives. In L&D we ignore culture at our peril. But what does it mean to understand and change organisational culture? In this episode, former Deloitte Management Consultant, Lily Woi, unpacks this for us and provides insight and guidance on how we can change culture in our organisations.
KEY TAKEAWAYS
BEST MOMENTS
'In my experience, the simplest approaches are more often the most effective.'
'Removing culture from an aspect of L&D is like trying to remove the egg from a cake.'
'I tend to ask a lot of annoying questions… to understand why, what´s really going on.'
'The approach that I use for one company would not work for my next company or client.'
Lily Woi Bio
Lily is a former Deloitte Management Consultant, focused on Organisation Transformation and Culture, Leadership & OD Lead at Next Pensions. On both sides of the table (in-company and consultancy), Lily has built deep and rich experience of organisation culture change.
As a Culture Change Catalyst, Lily now helps leaders and teams drive transformative change, unlock their full potential, and ignite a high-performance, collaborative culture. Over the past eight years, she has worked with global leaders and businesses to shift behaviours, unlock potential, transform careers, and develop courageous cultures. She has coached and trained clients working in multinationals such as Hello Fresh, Nike, Pureaffinity, and the British Film Institute.
You can connect with Lily and follow her work via:
LinkedIn: https://www.linkedin.com/in/lilywoi/
Website: https://lilywoicoaching.com/
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
Learning communities transform organisations through sharing knowledge, spearheading practice, solving problems, seeding innovation, and supercharging development. So how can you develop a culture of learning in your organisation? In this episode, Andy Lancaster addresses this question - and many more.
KEY TAKEAWAYS
BEST MOMENTS
'The social context in which we learn is really important.'
'I think reflective practice ought to be embedded in all learning and development.'
'Subject experts play a vital role in communities in terms of coaching, mentoring and supporting.'
'Communities are a way of validating skills, which maybe organizations overlook. '
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
Andy Lancaster Bio
Andy Lancaster is the Chief Learning Officer at Reimagine People Development consultancy, specializing in supporting, coaching and mentoring learning leaders and teams to create impactful development strategies and solutions, transform learning cultures and empower socialized learning communities. The former Head of Learning at the Chartered Institute of Personnel and Development (CIPD), Andy is a trusted thinker, commentator and inspiring speaker, renowned for his insights that have helped reshape the organizational learning landscape globally. His book Driving Performance Through Learning gained a Business Book Award.
You can follow and connect with Andy via:
Twitter: @AndyLancasterUK
LinkedIn: https://www.linkedin.com/in/andy-lancaster-ab995418/
Book: https://www.koganpage.com/hr-learning-development/organizational-learning-communities-9781398615496
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
A new report, published by 360Learning, illustrates how far online has come in recent years: from poor relation to classroom training to expected and respected and recognised for helping learners bridge their skills gaps. But is that enough? In this episode, Alice and Ross join David to explore the findings and what this tells us about our ability to scale L&D today.
KEY TAKEAWAYS
BEST MOMENTS
'People now expect some respect, online learning,'
'In a smaller company, it is just a bit more dynamic.'
'You can capture SME knowledge that's valuable to the entire organization.'
'Capitalize on people's primary reasons for wanting to engage and develop their skills.'
EPISODE RESOURCES
Link to 2024 State of Online Learning Report: https://360learning.com/guide/2024-state-of-online-learning-report/2024-report-introduction/
Alice Thompson Bio
Alice is a Development Partner for Marks & Spencer and is passionate about designing performance training, data-driven decision-making, measuring impact and creating a continuous learning culture. Prior to M&S, Alice played key roles in the L&D teams at ASOS, Monzo and Butternut Box.
You can follow and connect with Alice via:
LinkedIn: https://www.linkedin.com/in/alice-thompson-849154b8/
Ross Stevenson Bio
Ross is Chief Learning Strategist and founder of Steal These Thoughts, an independent L&D think tank. He’s spent 16 years leading L&D teams, strategies, and tools within global organisations. Ross is also at the forefront of exploring the potential of generative AI in L&D.
You can follow and connect with Ross via:
LinkedIn: https://www.linkedin.com/in/rstevensonuk/
Twitter: @_Rsvenson
Website: www.stealthesethoughts.com
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
All the talk is of AI but what about the action? Is it too soon to act or are we at risk of missing the bus? In this episode, seasoned CLO, Christopher Lind, explores how he has led his team and organisation in the age of AI towards expecting and achieving more.
KEY TAKEAWAYS
BEST MOMENTS
'I can get an algorithm to create more creative content than a person now.'
'You actually can use this (AI) for yourself as well.'
'People aren't transactions, they are relationships… focus on relationships.'
'Technology is radically opening new pathways to do stuff like we've never been able to do before.'
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
Christopher Lind Bio
Christopher Lind is VP and Chief Learning Officer at ChenMed, leading enterprise learning strategy. He’s also the host of Future Focused, a podcast and newsletter that explores the landscape of learning leadership and strategy (and much more), an advisory board member of the CLO Exchange, and the founder of Learning Sharks, which offers comprehensive advisory on all things learning innovation and technology. Previously, he was Head of Global Digital Learning at GE Healthcare.
You can follow and connect with Christopher via:
LinkedIn: https://www.linkedin.com/in/christopherlind/
Future Focused: https://christopherlind.substack.com/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
With a low barrier to entry, everyone fancies themselves a learning designer. How hard can it be? In this episode, Greg Arthur shares his approach to creating engaging and impactful learning experiences, honed over his years of working in L&D teams at highly successful, world-renowned companies.
KEY TAKEAWAYS
BEST MOMENTS
'Some teams, learning teams, regardless of industry are just better than others.'
'You don´t move ahead until you are ready to move ahead. You don´t bring in the wrong people at the wrong time.'
'Basically, it´s like Lego for learning design.'
'This is changing a whole department's attitude to learning design.'
Greg Arthur Bio
Greg Arthur is a learning professional with experience of designing learning and leading teams at blue-chip brands such as BP, ASOS, HSBC and Philip Morris. Greg has devised the Learning Experience Design Log Book, and his own design studio (Two Circles) that catalogues his approach and guides followers to develop impactful and engaging learning experiences themselves.
You can follow and contact Greg via:
LinkedIn: https://www.linkedin.com/in/greg-arthur-flpi-736b288/
Website: https://www.twocirclesstudio.com/
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
When pressed to run a Learning & Development team that reliably, efficiently, and predictably impacts performance, time and time again professionals turn to Agile. As an approach, it has long been employed in HR and L&D teams but like most trends, when the hype dies down many move their attention to elsewhere. However, why move on from something that works? In this episode, Natal Dank returns to the podcast to bring us up to date with how Agile is continuing to make impact to L&D teams.
KEY TAKEAWAYS
BEST MOMENTS
'You´ve got to deliver now, and not tomorrow.'
'You can´t solve complex problems in silos.'
'Agile is about being laser focused.'
Natal Dank Bio
Following over a decade working in senior HR, Talent and Organisational Development roles, Natal is now a leading figure in Agile HR and People Experience.
Natal heads-up learning, coaching, and community at PXO Culture and is seen as a pioneer in the Agile HR movement. In 2016 Natal hosted the first Agile HR Meetup in London with the aim of building a community of like-minded disrupters, which has since grown into a regular event held across the world from Sydney to Paris and online. A year later she co-founded the Agile HR Community and has recently published the book, Agile HR. Now, through PXO Culture, Natal is focused on defining modern HR for the 21st Century.
You can follow and connect with Natal via:
LinkedIn: https://www.linkedin.com/in/nataldank/
X/Twitter: https://twitter.com/NatalDank
Events & Meetups: https://www.pxoculture.com/events
Agile L&D Book: https://www.koganpage.com/hr-learning-development/agile-l-d-9781398613256
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
The podcast currently has 151 episodes available.
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