As generative artificial intelligence (AI) continues transforming the way we work and learn, it’s also changing how we coach and train high-performing sales teams. From personalized feedback to real-time performance insights, AI-powered coaching tools are helping organizations scale their sales training efforts — without sacrificing quality or impact.

In this episode of The Business of Learning, we sat down with Julie Thomas, president and CEO of ValueSelling Associates, to explore how learning leaders can use AI to drive sales effectiveness and improve coaching outcomes.

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As artificial intelligence (AI) reshapes the way we work, the need for employees to understand and use data has never been more important. According to recent research from DataCamp, 86% of leaders say data literacy is essential for their teams’ daily tasks — and 62% say the same about AI literacy. But without these foundational skills, organizations risk falling behind.

In this episode of The Business of Learning, we spoke with Dr. Bill Brantley, CPTM, president and chief learning officer at BAS2A, and Lauren LePage, learning strategist at Chick-fil-A 

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Despite a lack of scientific evidence, the concept of learning styles — the idea that individuals learn best through a particular format like visual, auditory or kinesthetic — continues to be one of the most persistent myths in corporate training. 

In this episode of The Business of Learning, we sat down with Tom Whelan, Ph.D., director of corporate research at Training Industry, to learn more about the learning styles myth — and what the research actually says about how we learn.    

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Despite strides toward gender equity, women in the workplace continue to encounter systemic challenges that hinder their career progression. While representation in executive roles has improved over the past decade — rising from 17% to 29% of C-suite positions, according to McKinsey — women, particularly those from underrepresented backgrounds, remain significantly outnumbered.  

In this episode of The Business of Learning, we spoke with Neha Trivedi, CPTM, HR director, learning and development and talent development at Alight Solutions, to learn more about how L&D can help support women’s career growth. 

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Organizations outsource training projects or processes for various reasons, including gaining access to specialized expertise, scaling programs efficiently and freeing up internal resources.  

Selecting the right training provider is the first step to ensuring a successful partnership, but success doesn’t stop there. Building a strong relationship between providers and buyers is essential for delivering learning solutions that align with business needs. 

In this episode of The Business of Learning, we sat down with Kelly Lake, chief strategy and innovation officer at Sweetrush, and Tiffany Vojnovski , CPTM, senior learning strategist at SweetRush.    

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Ongoing Training Industry research has found that strategic alignment is the most important process capability of great training organizations. However, many learning and development (L&D) leaders struggle to align training with business goals.  

In this episode of The Business of Learning, we sat down with Anita Ann Mihelic, CPTM, director of learning and development at Construct Connect, and Peter Plumlee, CPTM, head of learning and development at Presence, for insights on building a strategic L&D plan.  

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Today’s workplace is facing increasing complexities, making leadership both more important and more challenging than ever before. To stay competitive in a volatile market, companies need to develop effective leaders across organizational levels. They also need leaders who can not only navigate uncertainty but also use it as fuel for growth and innovation. 

As artificial intelligence (AI) continues to impact how we work and learn, learning leaders need robust AI skills to leverage this innovative technology for more impactful — and efficient — training. However, with AI quickly advancing, and new AI-powered learning technologies frequently hitting the market, building your AI skill set can seem daunting to busy training professionals.

In today’s workplace, it seems like the only constant is change. Organizations need agile leaders who can adapt to evolving business needs and guide their teams through uncertainty. Of course, this is easier said than done: Leaders need training and development to build key skills like resilience and agility. 

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• The skills leaders need to manage change. 

Human-centered leadership skills, like emotional intelligence (EQ), self-awareness, communication and more, are essential for leaders looking to support and empower their teams to perform at their best.