The Modern Manager

Learning how to delegate without micromanaging starts before you hand anything off. You ask for something that feels perfectly clear, and it comes back reasonable, thoughtful, and not at all what you wanted. The problem usually isn't the other person. It's the details you never said out loud because they felt obvious. Learn the four parts of a successfully done statement, see a real request rewritten, and get specific about the result while leaving the how to your team.

🎓 Go deeper with the mini course on delegation: https://themodernmanager.com/successfullydone

Conversation Topics

• (00:00) Why the handoff moment decides what you get back
• (01:38) Why your delegation feels clear but isn't (the curse of knowledge)
• (03:59) The four parts of a successfully done statement
• (05:14) Example: rewriting a vague delegation request
• (06:06) How to delegate without micromanaging
• (07:30) How to practice delegating clearly this week

Additional Resources

✨ Read the full transcript: https://docs.google.com/document/d/177GnaN8XmjkrtuDvz5EyV1KVykwnO1sdUr16JdfYqeg/edit?usp=drive_link 

✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/

✨ Visit my website for more: https://www.themodernmanager.com/

✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Join my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#HowToDelegate #Delegation #Micromanagement #Leadership #ManagementTips #NewManager #ClearCommunication #TeamProductivity #ModernManager

Want to overcome resistance to change on your team? Start by noticing that the loudest pushback usually isn't the real problem. Hidden resistance often looks like nodding along in the meeting, then quietly sticking to the old way. Expert Tony Chatman explains why change threatens people's sense of identity, how to tell agreement from true buy-in, why the trusted voices on your team matter more than your title, and what AI adoption reveals about the fear of starting over.

💌 Get new episodes and one-page takeaways by email: https://www.themodernmanager.com

Guest Bio

For over two decades, Tony Chatman has delivered keynotes, training, and coaching that help leaders engineer their way through resistance and deliver results when change can't afford to fail. He has spoken to more than 100,000 leaders and teams in over 100 industries. Tony is a TEDx speaker, a certified speaking professional, the author of The Force Multiplier, and the number one expert on engineering results from resistance.

Conversation Topics

• (00:00) Introduction: Why Resistance to Change Is Inevitable
• (01:14) Why We Resist: Identity, Comfort Zones, and the Military Base Closure Story
• (06:32) Hidden Resistance: Spotting Fake Buy-In and Preparing for Pushback
• (12:54) Opinion Leaders: The Secret to Moving Your Team Through Change
• (18:51) Communicating Through Change: Listen First, Then Show You Heard
• (23:07) Why People Resist AI Adoption and How Leaders Can Respond
• (28:58) Closing: A Great Manager and Where to Find Tony

Keep Up with Tony Chatman

• Website: https://tonychatman.com
• LinkedIn: https://www.linkedin.com/in/tonychatman
• YouTube: https://www.youtube.com/@TonyChatman
• Instagram: https://instagram.com/tonychatmanspeaks
• Facebook: https://www.facebook.com/tony.chatman.92
• Facebook (Business): https://www.facebook.com/tonyblueprint
• Twitter: https://twitter.com/TonyChatman

Additional Resources

✨ Read the full transcript: https://docs.google.com/document/d/1u6v4XaPR-JMS5FeKT_fgReUUemwg_jmSK0HGIOt8SC0/edit?usp=sharing

✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/

✨ Visit my website for more: https://www.themodernmanager.com/

✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Join my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#ResistanceToChange #ChangeManagement #EmployeeBuyIn #Leadership #ManagementTips #TeamLeadership #OrganizationalChange #AIAdoption #WorkplaceCulture #TheModernManager

It's 4:47 on Thursday, the report still isn't in, and the story forming in your head is that they just don't care. But that story is usually wrong, and it's also the easiest one to tell because it means you don't have to look at anything you did. This episode gives you a three-question framework, person, process, promise, to find where a performance problem actually lives before you walk into a feedback conversation assuming the worst.

Conversation Topics

• (00:00) Introduction: Why "They Just Don't Care" Is Usually the Wrong Story
• (01:33) The Three Places a Performance Problem Can Live: Person, Process, Promise
• (04:15) Why Managers Default to Blaming the Person
• (05:15) The Right Order to Diagnose the Problem: Promise, Process, Person
• (08:15) Turning Accusations Into Questions That Uncover the Truth
• (10:30) Your Action Step and Final Takeaway

Additional Resources

• ✨ Read the full transcript: https://docs.google.com/document/d/1Rp0C9sRoPtnHWJ5ZZ_ck_GEFjmbxeSD7lNNoUk76v70/edit?usp=sharing
• ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/
• ✨ Visit my website for more: https://www.themodernmanager.com/
• ✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Join my newsletter to get episodes and key takeaways delivered directly to your inbox: https://www.themodernmanager.com

Get the feedback minicourse at https://themodernmanager.com/feedback

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #FeedbackCulture #ManagementTips #PerformanceManagement #TeamManagement #WorkplaceCommunication #NewManager #LeadershipDevelopment

Some days, gratitude feels like something for people with calmer inboxes. Someone dropped the ball, you're three meetings deep, and "thank you" is the last thing on your mind. But gratitude that only shows up on easy days never shows up at all. Learn what grateful leadership really looks like, how to appreciate the team member you struggle with, why a pizza party can backfire, and the one question that reveals how each person wants to be recognized.

We could all use a bit more gratitude, so this one’s for you.

Guest Bio

TJ Sweet is a keynote speaker, author, executive coach, and host of the Living The Sweet Life podcast. He helps leaders and high performers reconnect with what matters most so they can win at work without losing what matters at home. Through powerful storytelling and practical tools rooted in connection, gratitude, and purpose, TJ has impacted more than 10,000 leaders across 48 countries. His message is simple: connection changes everything.

Conversation Topics

• (00:00) Introduction: Why Gratitude Feels Optional on Hard Days
• (01:09) What Grateful Leadership Really Means
• (04:47) How Gratitude Turns Scarcity into Ambition and Abundance
• (11:50) Navigating Team Members You Struggle to Appreciate
• (15:17) Building a Culture of Personalized Appreciation
• (22:30) Taking Your Gratitude Practice to the Next Level
• (26:47) Closing Stories: Gratitude in Action at Work and Home

Additional Resources

✨ Read the full transcript: https://docs.google.com/document/d/1pWCw68mo2xN5C6-fqN1gdk_g5eXumJzi7QEBSDQUwx0/edit?usp=sharing 

✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/

✨ Visit my website for more: https://www.themodernmanager.com/

✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Keep up with TJ Sweet

Website: https://tjsweet.com

LinkedIn: https://www.linkedin.com/in/thetjsweet/

Instagram: https://www.instagram.com/thetjsweet/

Facebook: https://www.facebook.com/thetjsweet

YouTube: https://www.youtube.com/@thetjsweet

TikTok: https://www.tiktok.com/@thetjsweet

Podcast: Living The Sweet Life with TJ Sweet: https://tjsweet.com/podcasts/

Email: [email protected]

Join my newsletter to get episodes and key takeaways delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #GratefulLeadership #EmployeeAppreciation #WorkplaceCulture #ManagementTips #EmployeeEngagement #TeamCulture #PeopleFirstLeadership #Gratitude #TheModernManager

Planning an agenda feels like it takes forever, so too often, we skip it or do it poorly at the last minute. But that’s often because we treat each meeting like we’re starting from scratch. Instead, what if you perfected your weekly team meeting, brainstorm session or any other type of meeting you hold regularly and then just used that same agenda structure again so meeting prep becomes fast and easy? That’s called creating a meeting portfolio. This episode breaks down exactly how to design a meeting once, so it works every single time you use it.

Conversation Topics

• (00:00) Introduction: The Hidden Cost of Winging Your Meetings
• (01:06) What Is a Meeting Portfolio? (Episode Overview)
• (01:36) Why Most Managers Reinvent Every Meeting From Scratch
• (02:23) Building the Core Template: Name, Purpose, and Structure
• (03:57) Adding Pre-Work to Complete Your Template
• (05:01) Iterating Until Your Meeting Design Actually Works
• (05:38) Your Action Step: Build and Use Your First Template
• (06:44) Closing Thoughts and Recap

Additional Resources

• ✨ Read the full transcript: 427-transcript
• ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/
• ✨ Visit my website for more: https://www.themodernmanager.com/
• ✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Join my newsletter to get episodes and key takeaways delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #ManagementTips #MeetingCulture #TeamManagement #Productivity #WorkplaceCulture #MeetingDesign #LeadershipDevelopment

Most of what happens in a workday, from how you open a meeting to how you respond to bad news, runs on autopilot. Habits, not decisions, are doing the heavy lifting. Behavior scientist BJ Fogg explains why willpower fails, why "bad habits" aren't really the enemy, and how one tiny action, done consistently, can quietly reshape how you see yourself as a leader, teammate, and person.

Guest Bio

BJ Fogg, PhD, is a behavior scientist at Stanford University, where he founded the Behavior Design Lab. In addition to his research, Fogg teaches industry innovators how human behavior really works. He created the Tiny Habits Academy to help people around the world. He is the author of the New York Times bestselling book, Tiny Habits: The Small Changes That Change Everything. Find out more at BJFogg.com and TinyHabits.com.

Conversation Topics

• (00:00) Introduction: Meet BJ Fogg, Habit Design Expert
• (01:06) How Habits Quietly Run Your Workday
• (04:15) Building New Habits vs. Breaking Old Ones
• (07:40) A Gratitude Habit in Action: BJ's Own Example
• (11:23) How Small Habits Reshape Your Identity
• (18:43) The Power of "Shine": Celebrating Small Wins to Make Habits Stick
• (24:15) Coaching Your Team's Habits Through Specific Praise
• (28:43) Closing Thoughts: Lessons from a Great Manager

Additional Resources

• ✨ Read the full transcript: https://docs.google.com/document/d/1_f7ADen1bpZN0FM21os0kTtb5GgQ_aSDAegwKCkNGA4/edit?usp=sharing
• ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/
• ✨ Visit my website for more: https://www.themodernmanager.com/
• ✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Keep Up with BJ Fogg

• Website: https://www.bjfogg.com
• Tiny Habits: https://www.tinyhabits.com
• Behavior Model: https://www.behaviormodel.org
• LinkedIn: https://www.linkedin.com/in/bjfogg/
• Social: @bjfogg on most social platforms
• Training: Learn Fogg Behavior Design directly from BJ at bjfogg.com/training

Join my newsletter to get episodes and the one page takeaways delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #TinyHabits #BehaviorChange #ManagementTips #WorkplaceCulture #HabitFormation #TeamLeadership #PersonalDevelopment #ManagerLife #EmployeeEngagement

Most AI tools promise to make you more productive, but few actually remove the friction hiding in your daily grind. This episode breaks down four AI tools used every single day, not for the novelty, but for the real bottlenecks they eliminate: typing, email triage, meeting notes, and building the small tool you always wished existed. If you want less busywork and more bandwidth for the parts of management that actually matter, this one's for you.

Conversation Topics

• (00:00) Introduction: Becoming Obsessed with AI Tools
• (00:44) The Core Idea: Removing Friction, Not Just Adding Features
• (01:59) Wispr Flow: Ditching Typing for Dictation
• (02:53) Shortwave: Taming Email Overload with AI Sorting
• (04:18) Granola: Meeting Notes That Write Themselves
• (05:30) Replit: Building Custom Apps Without Coding
• (07:12) What These Four Tools Have in Common
• (07:33) Your Challenge This Week & Closing Thoughts

Additional Resources

• ✨ Read the full transcript: https://docs.google.com/document/d/1u3xuVepkPpSSdju0--Kgu4M8U4qetYczr1h7MmCKGrY/edit?usp=sharing
• ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/
• ✨ Visit my website for more: https://www.themodernmanager.com/
• ✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1
• ✨ Check out Wispr Flow: https://wisprflow.ai/r?MAMIE12
• ✨ Check out Granola: https://join.granola.ai/t/e74nryr4pc
• ✨ Check out Shortwave: https://www.shortwave.com/
• ✨ Check out Replit: https://replit.com/refer/mamieks

Join my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode! 

#Leadership #ManagementTips #AIforManagers #Productivity #ArtificialIntelligence #WorkSmarter #ManagementSkills #FutureOfWork #TechTools #TimeManagement

Most leaders pour all their energy into managing the people who report to them and forget the other two-thirds of the job: managing up to their boss and across to the peers who can make or break a project. Skip those relationships and you end up stuck in silos, guessing what your boss actually wants, and wondering why cross-functional projects keep stalling. Here's the mindset shift and the exact moves that fix all three.

Guest Bio

For almost 20 years, Kristen Harcourt has been a trusted partner to executives and emerging leaders across hundreds of organizations around the globe, helping them unlock extraordinary, sustainable results through the power of self-awareness, emotional intelligence, and conscious leadership. A sought-after speaker and facilitator, she's a professionally accredited coach who empowers leaders to uncover their strengths, challenge their blind spots, and lead with purpose and impact. She hosts the Inspirational Leadership Podcast.

Conversation Topics

• (00:00) Introduction: The Art of Managing Up, Down, and Across
• (01:28) Defining the Three Directions of Management
• (05:53) How to Open Up the Conversation When Managing Up
• (10:11) A Prioritization Tool — and Protecting Your Work-Life Balance
• (14:22) Managing Across: Why Curiosity Beats Assumptions
• (21:39) Building Trust With Cross-Functional Teams You Don't Manage
• (27:52) When (and How) to Advocate for an Overloaded Teammate
• (31:07) What Makes a Great Boss — Closing Thoughts

Additional Resources

• ✨ Read the full transcript: https://docs.google.com/document/d/1ynqnot4_ewNELrzpTs6bCT1Kq7qa0jSDdfp68rBF1PI/edit?usp=sharing
• ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/
• ✨ Visit my website for more: https://www.themodernmanager.com/
• ✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Guest Links

• Website: https://kristenharcourt.com/
• LinkedIn: https://www.linkedin.com/in/kristenharcourt/
• Facebook: https://www.facebook.com/kristenharcourt/
• Instagram: https://www.instagram.com/kristenharcourt/
• Email: [email protected]

Join my newsletter to get episodes and the key takeaways guides delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #ManagingUp #EmotionalIntelligence #TeamCommunication #WorkplaceCulture #Management #EQinLeadership #CrossFunctionalTeams #LeadershipDevelopment #TrustAtWork

Most of us have an instinctual positive response to great work.“This is amazing, thank you so much.” It feels warm and authentic, but could have been said about anyone or any work. The lack of specificity means those words are cheap and the positive impact they make is short-lived. Here's how to show authentic appreciation, using AI as a thinking partner (not a ghost writer) to pinpoint exactly what you appreciate so you can convey a truly meaningful message of thanks.

Conversation Topics

• (00:00) Introduction: A Team Member's Effort and My Weak “Great Job”
• (00:34) Welcome to the Show, Plus a Confession
• (01:23) The Real Cost of Vague Appreciation
• (02:21) Turning to Claude to Find the Specific Words
• (03:17) Own It, Then Say It: Turning the Draft Into Real Appreciation
• (04:21) The Right Way to Use AI: Thinking Partner, Not Ghostwriter
• (05:31) This Week's Exercise and Free Resources

Additional Resources

• ✨ Read the full transcript: https://docs.google.com/document/d/1ft_fJZsu_cNReD1sjjPuSVaOo-u8hxu7G6fa2wp0yiU/edit?usp=sharing
• ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/
• ✨ Visit my website for more: https://www.themodernmanager.com/
• ✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Join my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #ManagementTips #EmployeeAppreciation #AIforManagers #TeamLeadership #FeedbackMatters #WorkplaceCulture #EmployeeRecognition #ManagerLife

That stomach-drop feeling before a hard conversation? It's not weakness. It's your brain doing exactly what it was designed to do. Emotional intelligence expert Amy Jacobson breaks down the neuroscience of avoidance, the exact questions to ask before you say anything difficult, and why the conversation you've been dreading might be the most important one you ever have.

Guest Bio

Amy Jacobson is an emotional intelligence and human behavior specialist delivering programs, keynotes, and workshops across Australia and internationally. She is a twice Wiley-published author of Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership and The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations.

Conversation Topics

• (00:00) Why humans are wired to avoid difficult conversations
• (02:32) The role of the amygdala and fear of the unknown
• (06:00) How our brain deprioritizes hard conversations to protect us
• (07:12) What actually counts as a "difficult conversation"
• (08:18) The difference between a difficult conversation and a difficult delivery
• (09:38) Why curiosity is the most important tool in a first conversation
• (10:21) Why you should never over-prepare for a first conversation
• (15:16) The Ask, Ask, Tell framework
• (16:41) How to remove emotion and get factual when someone won't own it
• (19:29) Separating the person from the role
• (21:27) Real-world story: a leader in the wrong role
• (27:45) What a follow-up conversation must include: the consequence
• (29:42) Great manager shoutout: Tina Fisher

Additional Resources

✨ Read the full transcript: https://docs.google.com/document/d/1AK1zgeJoKYqMWkNmGM-p-QkWz27Sd_p8_QxFqoRTf8U/edit?usp=sharing

✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/

✨ Visit my website for more: https://www.themodernmanager.com/

✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1

Keep up with Amy Jacobson

• Website: https://amyjacobson.com.au/
• Book: The Emotional Intelligence Advantage — https://www.amazon.com/Emotional-Intelligence-Advantage-Mastering-Conversations/dp/1394337949
  Free eBook: https://app.box.com/s/0yjaellmagoc8dyceu5bdyndk4uoku6x
  LinkedIn: https://www.linkedin.com/in/amy-jacobson-emotional-intelligence/
• Instagram: https://www.instagram.com/amyjacobson_ei
• Facebook: https://www.facebook.com/findingyoury/
• YouTube: https://www.youtube.com/channel/UC3tV1e6qV8EHqmA7_RFnPTw

Join my newsletter to get episodes and my one page episode guides with the key takeaways delivered directly to your inbox: https://www.themodernmanager.com

The Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!

#Leadership #EmotionalIntelligence #DifficultConversations #ManagementTips #WorkplaceConflict #TeamLeadership #PeopleManagement #ManagerSkills #EQ