The Business of Travel

Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also addresses the challenges. To enrich our GBTA community, we've gathered a panel of industry leaders who will share valuable insights and expertise on this transformative journey within the payments realm.

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

The GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world's $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-timers? And how can every attendee make the most of their Convention experience? In this podcast, travel buyer and GBTA Board Vice President, Rosemary Maloney, and travel supplier and President of the GBTA Allied Leadership Council, Tammy Routh, join GBTA CEO Suzanne Neufang to preview and discuss what's new, noteworthy and not-to-be-missed for attendees heading to this year's Convention. Link: https://convention.gbta.org Host & Guest Info Rosemary Maloney, Alteryx Tammy Routh, Marriott International Suzanne Neufang,GBTA

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success.

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness. GBTA's Chris Ely, Director of Research discusses the highlights and insights with Debbie Iannaci, head of PR, Communications and Research. Drawing on the responses of over 800 business travel buyers, suppliers and other business travel professionals across 41 countries, this 34th installment of GBTA's ongoing survey series reveals the current state of the profession and industry from those who know it best. Read the full GBTA April 2024 Poll results here. Host & Guest Info Chris Ely, GBTA Debbie Iannaci, GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

This is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management. Steve shares insights on the latest advancements, the impact on travelers and businesses, and his predictions for the future. Tune in to explore how AI is not only enhancing the travel experience but also setting new standards for efficiency and convenience in the industry. Don't miss this enlightening conversation!

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.

Podcast Guests

Steve Singh, Madrona

Kevin Fliess, GBTA

Additional Reading: Transforming Corporate Travel: An Open Roadmap to Fixing a Broken System, Steve Singh

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

For years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers? In this podcast, the GBTA Foundation explores these questions with the Inclusion & Culture Committee, and shares more information about the release of the new Accessibility Toolkit in the GBTA Hub. Listeners will learn what travel managers, suppliers, TMCs, and champions can do to advocate for making the business travel industry more accessible for all. Link: https://gbtafoundation.org/accessibility/

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Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation's Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more.

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.

Host & Guest Info

Kelsey Frenkiel, GBTA Albena Taseva, WSAudiology Townsend Bailey, IHG Hotels & Resorts

Referenced Documents

GBTA Foundation Sustainable Procurement Standards

Key Topics Discussed Sustainability RFP ESG

If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass Reflections on the Big Idea: Artificial Intelligence GBTA Board View: Regional Insights on Business Travel

Connect with GBTA

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Reflections on the Big Idea: Artificial Intelligence

In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry.

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.

Made Possible by BCD Travel

Episode Reference Documents

The Big Idea Artificial Intelligence (AI) and What It Means for Business Travel Management Read on BCD's Website GBTA Members can read in the Hub

Host & Guest Info

Yannis Karmis, BCD Travel Aurelie Krau, Innovation Consultant Kevin Fliess, GBTA

Key Topics Discussed

Artificial Intelligence (AI) Generative AI Travel Management

If you enjoyed this episode, here are some similar shows Travel Management in the Age of AI GBTA Board View: Regional Insights on Business Travel How AI is (Re)Shaping Business Travel: A Conversation with McKinsey

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Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahead and breakdown key subject areas like remote work, evolving preferences in travelers, the role of sustainability, and more.

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.

Episode References

GBTA Sustainable Procurement Standards

Host & Guest Info

Mark Cuschieri, President Peter Koh, Ex-Officio Member, APAC Liz Oliveria, Direct Seat, Regional Canada Felipe Cardona, Ex-Officio Member, LATAM

Key Topics Discussed

Climate Action Sustainability Traveler Trends Remote and Hybrid Work

If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass GBTA Board View: Reflections & Projections How AI is (Re)Shaping Business Travel: A Conversation with McKinsey

Transcript View the Transcript Here

Connect with GBTA

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to you by the Risk Committee.

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.

Host & Guest Info

Bruce McIndoe, McIndoe Risk Advisory LLC Suzanne Sangiovese, Riskline Vasilis Tzanetis, Sibylline Jorge Mesa, BCD Travel

Key Topics Discussed

Risk Management, Individual Travel Risk Profile, Privacy Policies, Blended Travel

If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass GBTA Board View: Reflections & Projections Human Trafficking: Get Onboard and Make a Difference

Transcript View the episode transcript here

Connect with GBTA

Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License