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Most leaders think empathy is a soft skill.
Something that lowers standards, slows decisions, and gets in the way of performance.
But the leaders getting the best out of their people arenât being nicer. Theyâre understanding more.
In this conversation, Kerrie McGilvray sits down with Daniel Murray, behavioural science and leadership specialist who has worked with organisations from CBA and Fortescue to the Department of Defence, to unpack why empathy is a growth strategy, not a personality trait. The discussion challenges one of the most persistent myths in leadership. That empathy and high standards pull in opposite directions. The reality is that understanding why people do what they do is what makes clarity, feedback and tough decisions actually land.
Empathy isnât feeling sad with someone. It is understanding why they do what they do
Nice keeps the peace. Kind builds effectiveness. Leaders confuse the two constantly
The Jekyll and Hyde leader thinks they are mostly good. Their team just walks on eggshells
People donât trust leaders who seem invulnerable. They trust the ones who are honest
The words you use in hard feedback donât matter if the person doesnât trust you
This episode reframes what strong leadership actually looks like for founders scaling past the point where they can know everyone personally. It isnât about coddling your team or lowering the bar. It is about understanding your people well enough that direction, feedback and accountability move them forward instead of shutting them down, and choosing effectiveness over harmony without becoming a tyrant.
If you have been treating empathy as the cherry on top rather than the foundation,
and you sense your standards and your relationships are quietly working against each other,
this is the conversation worth sitting with.
Empathy Is a Growth Strategy - out now
You Can Connect With Daniel Murray:
Website: Daniel Murray
Company Website: Empathic Consulting
LinkedIn: Daniel Murray
Connect with Kerrie McGilvray:
Website:â â â â â The Admin Superheroesâ â â â â
LinkedIn:â â â â â Kerrie McGilvrayâ â â â â |â â â â â The Admin Superheroesâ â â â â
Instagram:â â â â â Kerrie McGilvrayâ â â â â |â â â â â The Admin Superheroesâ â â â
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most founders think they hate sales.
The pushy calls. The scripts. The pressure.
But what they actually hate is manipulation, and they have spent years assuming the two are the same thing.
In this conversation, Kerrie McGilvray sits down with Pete Solway, founder of Founder Sales Solutions, to unpack what ethical, grounded sales actually looks like for value led founders who feel more discomfort here than anywhere else in their business. The discussion challenges one of the most common beliefs founders carry. That selling means becoming someone you donât want to be. The reality is that the founders who sell best arenât performing. Theyâre having honest conversations and walking away when it isnât a fit.
Influence educates. Manipulation corners. The difference is whether you are asking or telling
If you can walk away when it isnât a fit, you keep your integrity and your reputation intact
Sales is not a performance. It is an act of service, closer to advising than pitching
Hiring your first salesperson is one of the hardest sales jobs there is. Most founders skip the foundations
You donât fix sales discomfort by avoiding it. You get in the gym and build the muscle
This episode reframes what selling actually looks like for founders who have been quietly avoiding it. It isnât about becoming more persuasive or learning better closes. It is about putting simple parameters in place so you can sell with integrity, protect your reputation, and realise that the thing you have been dreading is closer to helping than convincing.
If sales makes you feel like you have to become someone youâre not,
and you have been trying to hire your way out of doing it,
this is the conversation worth sitting with.
Sales Without Manipulation - out now
You Can Connect With Pete Solway:
LinkedIn: Peter Solway
YouTube: Peter Solway
Website: Founder Sales Solutions
Connect with Kerrie McGilvray:
Website: â â â â The Admin Superheroesâ â â â
LinkedIn: â â â â Kerrie McGilvrayâ â â â | â â â â The Admin Superheroesâ â â â
Instagram: â â â â Kerrie McGilvrayâ â â â | â â â â The Admin Superheroesâ â â
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most founders think wealth is about how much they earn.
The bigger number. The next deal. The next milestone.
But the founders who actually feel financially safe donât get there by earning more. They get there by removing the pressure to.
In this conversation, Kerrie McGilvray sits down with Andrew Chan, wealth strategist and creator of the nervous system safe wealth strategy, to unpack why so many high income founders still donât feel financially secure, and what actually shifts when structure, protection and behaviour catch up with the income. The discussion moves past performance and returns into something more confronting. The reality that most wealth isnât lost in a bad market. It is lost in the decisions founders make when they are stressed.
Protection comes before performance. Structure decides how much of your growth you actually keep
Chronic stress makes founders reactive. Reactive decisions are the most expensive ones they make
Wealth isnât when the numbers go up. It is when the decisions calm down
You donât escape financial stress by earning more. You escape it by removing dependence on needing more
The unsexy work is what compounds. Consistency beats intensity every time
This episode reframes what real financial safety looks like for founders whose businesses are performing but whose nervous systems are running on empty. It isnât about picking better investments or chasing higher returns. It is about engineering your financial life so a bad quarter, a market shift, or a change in the tax code doesnât put you back at zero, and the decisions you make today are ones you are still proud of a decade from now.
If your income keeps growing but the pressure never lets up,
and every big decision still gets made from urgency instead of clarity,
this is the conversation worth sitting with.
Wealth Without Self-Sabotage - out now
You Can Connect With Andrew Chan:
LinkedIn: Andrew Chan
Instagram: Andrew Chan
Connect with Kerrie McGilvray:
Website: â â â The Admin Superheroesâ â â
LinkedIn: â â â Kerrie McGilvrayâ â â | â â â The Admin Superheroesâ â â
Instagram: â â â Kerrie McGilvrayâ â â | â â â The Admin Superheroesâ â â
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most founders think their people problems are people problems.
Behaviour problems. Capability problems. Cultural problems.
But the same patterns keep showing up because the design underneath them never changed.
In this conversation, Kerrie McGilvray sits down with Erin Barnes, behavioural strategist and organisational performance specialist at A Human Edge, to unpack why high performance and high pressure get confused inside small teams, and what actually shifts when standards stop living only in the founderâs head. The discussion challenges one of the most common assumptions in business. That people are the problem. The reality is that most performance issues are design issues wearing a different mask, and the cost of leaving them hidden compounds quietly inside the team.
Most people problems arenât capability problems. Theyâre clarity problems
High performance is intentional impact. High pressure is busy presence
Standards donât add rules. They reduce the cognitive load of constant decision making
Performance equals potential minus interference. Most teams are drowning in interference
Safety is perception, not reality. The moment a team feels uncertain, it feels unsafe
This episode reframes what good leadership actually looks like for founders who feel the weight of every decision landing back on them. It isnât about working harder or leading harder. It is about extracting what you already hold in your head and designing it into the business so your team isnât waiting on you to think for them.
If your team is capable on paper but the load somehow still sits with you,
and the pattern keeps repeating no matter who you hire,
this is the conversation worth sitting with.
High Performance Without Toxicity - out now
You Can Connect With Erin Barnes:
LinkedIn Personal: Erin Barnes
LinkedIn: A Human Edge
LinkedIn : Juxta
Website: A Human Edge
Free Training: Future-Ready Teams
Connect with Kerrie McGilvray:
Website: â â The Admin Superheroesâ â
LinkedIn: â â Kerrie McGilvrayâ â | â â The Admin Superheroesâ â
Instagram: â â Kerrie McGilvrayâ â | â â The Admin Superheroesâ â
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most business owners think lending is something you deal with when you need it. The market treats it that way too.
But the way founders are assessed, structured, and tied into the wrong loan is decided long before the application ever gets submitted.
In this conversation, Kerrie McGilvray sits down with Melanie Cunliffe, mortgage broker and founder at Indigo Finance, to unpack what business lending actually looks like behind the scenes. Not the version your bank presents over the counter, but the version where lender choice, business structure, and timing decide whether you get options or get stuck.
A profitable business is not automatically a borrowable one. Banks look backwards while founders live forwards
Lender choice can change borrowing capacity dramatically. The same income can be taxed at twenty five or forty five percent depending on who you walk into
Cross securitisation is sold as simplicity. It is designed to make you sticky
Planning six to twelve months ahead creates options. Walking in cold creates limits
A self managed super fund is not a deposit gap filler. It is a strategy, with a different set of rules
This episode reframes what good lending actually looks like for business owners. It isnât about getting approved. It is about being set up with enough flexibility that the loan you take today doesnât quietly limit the next three decisions you want to make.
If your bank has told you no,
or said yes in a way that left you feeling more constrained than free,
this is the conversation worth sitting with.
Lending, SMSFs and Structure - out now
You Can Connect With Melanie Cunliffe:
Website: Indigo Finance
Instagram: Indigo Finance
Facebook: Indigo Finance
LinkedIn: Melanie Cunliffe
Connect with Kerrie McGilvray:
Website: â The Admin Superheroesâ
LinkedIn: â Kerrie McGilvrayâ | â The Admin Superheroesâ
Instagram: â Kerrie McGilvrayâ | â The Admin Superheroesâ
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most founders are taught that growth means more.
More people, more roles, more headcount.
But scale doesnât come from expansion. It comes from precision.
In this conversation, Kerrie McGilvray sits down with Zachary King, a go-to-market fractional who works with founders to rethink how they access capability inside their business. The discussion challenges one of the most ingrained beliefs in business. That hiring full time is the safe option. The reality is that defaulting to headcount often costs founders more time, more money, and more risk than they realise.
A full time hire is an eighteen month commitment. A fractional sprint is a three month decision
Capacity and experience are not the same thing. Most founders hire one when they need the other
The valley between founder led sales and a head of sales is where most companies stall
Fractionals donât replace your team. They build the systems your team can actually run
The future belongs to experienced operators armed with context heavy AI tools
This episode reframes what growth actually looks like for founders who want to scale without the chaos that comes from hiring too fast. Itâs not about cutting corners or doing more with less. Itâs about buying the experience you need, when you need it, in the form that fits your stage.
If youâve been told the only way forward is another full time hire, and the cost of getting it wrong feels heavier than the upside of getting it right, this is the conversation worth sitting with.
Fractionals Over Headcount - out now
You Can Connect With Zachery King:
 LinkedIn - linkedin.com/in/zachary-king-au
  Website - zacharyking.com.au                                  Â
  Newsletter - thefractionalexec.com.auÂ
Connect with Kerrie McGilvray:
Website: The Admin Superheroes
LinkedIn: Kerrie McGilvray | The Admin Superheroes
Instagram: Kerrie McGilvray | The Admin Superheroes
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
In this episode of The Business Rebellion, Kerrie McGilvray sits down with Chris Gray, qualified accountant, mortgage broker, buyer's agent and CEO of Your Empire. Chris started buying property at 22, semi-retired at 31, and now holds over twenty million in property in his personal portfolio. But what stands out is that he treats property as a strategy, not a spectacle.
This is a grounded conversation about leverage, optionality and calm. About property as a strategic asset class for founders, not a status move or a get-rich-quick play.
In this episode, Kerrie and Chris explore:
If you've been thinking about property as something to chase, this episode will reframe it as something to design.
You Can Connect With Chris Gray:Â
Insta Business: YourEmpire
Insta Personal: Chis Gray
FB Business: YourEmpire
FB Personal: Chris Gray
LinkedIn Personal: Chris Gray
Youtube: YourEmpire
Connect with Kerrie McGilvray:
Website: â The Admin Superheroesâ
LinkedIn: â Kerrie McGilvrayâ | â The Admin Superheroesâ
Instagram: â Kerrie McGilvrayâ | â The Admin Superheroesâ
Explore working together + The Admin Superheroes
In this episode of the Business Rebellion, Kerrie McGilvray sits down with Sarah Petty, an ex-corporate finance leader, qualified CPA and founder of Olive Business Partners. Sarah brings CFO level thinking to small business owners and works with founders who feel that knot in their stomach when they think about their numbers, not because they don't care, but because finance has been wrapped in pressure, judgment and shame for too long.
This is a grounding conversation about clarity, not complexity, and how true financial visibility can actually create relief instead of more pressure for leaders.
In this episode, Kerrie and Sarah explore:
Whether you are running a service based business, scaling past a million in revenue, or quietly avoiding your numbers because they feel too heavy, this episode will help you reframe what financial leadership actually looks like.
You Can Connect With Sarah Petty:Â
Website: Olive Business Partners
LinkedIn: Olive Business Partners
Instagram: Olive Business Partners
Connect with Kerrie McGilvray:
Website: The Admin Superheroes
LinkedIn: Kerrie McGilvray | The Admin Superheroes
Instagram: Kerrie McGilvray | The Admin Superheroes
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most founders assume their business is valuable because of what theyâve built. But the market doesnât reward effort, it rewards transferability. And the gap between those two is where value quietly disappears.
 In this conversation, Kerrie McGilvray sits with Jack Lee, a principal in business sales and capital raising, to unpack what actually makes a business sellable. Not in theory, but at the point where founders are ready to exit and the market decides what itâs worth. The discussion moves beyond valuation formulas into something more confronting. The reality that most businesses are built to survive the founder, not succeed without them.
This episode reinforces a different approach to building. One where intention replaces intensity, and where wealth is created through structure rather than sacrifice. A business that can operate without its founder is not just easier to sell. It is a better business. One that creates optionality, not dependency, and positions the founder to choose what comes next.
If your business relies on you more than youâd like to admit, and stepping away would create friction rather than freedom, this is the conversation worth sitting with.
Business Sale Readiness - out now
You Can Connect With Jack Lee:
LinkedIn: Jack Lee
Website: Forward Business
YouTube: Forward Business Sales and Acquisitions
Connect with Kerrie McGilvray:
Website: The Admin Superheroes
LinkedIn: Kerrie McGilvray | The Admin Superheroes
Instagram: Kerrie McGilvray | The Admin Superheroes
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
Most founders are chasing revenueâŚ
but still feel financially on edge.
In this opening episode of *The Business Rebellion*, Kerrie McGilvray sits down with Adam Drinkwater, Head of Advice at Treysta Wealth, to challenge one of the biggest assumptions in business:
That wealth comes *after* the hustle.
This conversation unpacks why:
Revenue is not profit
High income doesnât equal financial security
Waiting to think about wealth is costing you more than you realise
The right advisors are leverage, not an expense
Because wealth isnât something you earn later.
Itâs something you design alongside your business.
If your business is working⌠but something still isnât adding up, this episode will shift how you think about money, growth, and leadership.
â
You Can Connect With Adam Drinkwater:Â
Website: Treysta Wealth
LinkedIn: Adam Drinkwater | Treysta Wealth
Instagram: Treysta Wealth
Facebook:Treysta Wealth
Connect with Kerrie McGilvray:
Website: The Admin Superheroes
LinkedIn: Kerrie McGilvray | The Admin Superheroes
Instagram: Kerrie McGilvray | The Admin Superheroes
Explore working together + The Admin Superheroes
For founders ready to build with intention, not just intensity
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