James Thomson is the former Chief Strategy Officer at Buy Box Experts, a company that offers premium Amazon services to medium-sized and large-sized brands around the world to optimize and grow their businesses. While at Buy Box, James supported brand executives with issues of channel governance, branding governance, online growth strategies, and pricing standards. James continues to immerse himself in the world of Amazon issues.

Before Buy Box, James served as the Business Head of Amazon Services — a division of Amazon responsible for recruiting 10s of 1000s of sellers annually to the marketplace. He also served as the First Account Manager for Fulfillment by Amazon (FBA). Before Amazon, James was a management consultant and banker.

In this episode…

The emergence of Buy with Prime has created a competitive selling environment. Direct-to-consumer (DTC) brands that sell on Amazon Prime are outperforming those that use alternative platforms such as Shopify. So, how can you optimize your selling channel to serve your consumers better and compete with Amazon sellers?

It’s essential to offer your consumers the same shipping times they expect from Amazon. To achieve this, you must develop a long-term eCommerce strategy that maximizes your fulfillment networks and leverages quick and efficient delivery methods. By transitioning from third-party logistics companies (3PLs) to a more automated distribution system, you can successfully sell, fulfill, and deliver your products without relying on Amazon fulfillment.  

In today’s episode of The Digital Deep Dive, Aaron Conant talks with James Thomson, former Chief Strategy Officer at Buy Box Experts, to discuss developing an eCommerce strategy to outperform your competitors. James shares how DTC brands can maximize their fulfillment centers to compete with Amazon Prime sellers, the challenge of using Buy with Prime, and how to optimize shipping to your consumers.