What does it take to build a thriving healthcare business in an underserved market? Dr. John Deery, CEO of YourGP and chair of the Australian GP Alliance, reveals the fascinating intersection of medicine and entrepreneurship in this eye-opening conversation.

From his competitive drive to enter medicine to building a healthcare network that now employs 45 doctors and 60 staff across multiple Canberra locations, Dr. Deery shares the remarkable journey of YourGP since its humble beginnings in 2012. He dispels common misconceptions about general practice, explaining how four out of five GP clinics in Australia operate as small businesses with independent doctors working as tenants rather than employees.

Canberra residents might be surprised to learn their city faces a significant GP shortage comparable to regional Australia despite its metropolitan status. Dr. Deery unpacks the complex factors behind this shortage and his strategic approach to addressing it through doctor training and recruitment initiatives.

This episode is supported by CareSuper.

In this episode, Greg Harford talks to Clarke Smith from CareSuper about his role, how CareSuper engages with businesses to help them support their employees, why employers need to offer a default super scheme for their teams, and upcoming changes to superannuation rules, including PayDay Super, coming in from next year.

Note: the information discussed in this podcast is general information only and doesn’t take into account your objectives, financial situations or needs. Before making a decision about CareSuper, you should consider if this information is right for you. Consider the PDS and TMD at caresuper.com.au.

Issued by CareSuper Pty Ltd (Trustee) (ABN 14 008 650628, AFSL 238718. CareSuper (Fund) (ABN 74 559 365 913). Any advice is provided by CareSuper Advice Pty Ltd (ABN 78 102 167 877, AFSL 284443).

Past performance isn’t a reliable indicator of future performance. The value of investments can rise or fall, and investment returns can be positive or negative.

Superannuation - that critical pillar of your financial future that often feels too complex to tackle. What if you could cut through the confusion and gain clarity about your super options in just 20 minutes?

Clark Smith, Manager of Employer Growth for CareSuper and a 15-year veteran in the super industry, breaks down what makes CareSuper different in today's crowded marketplace. Following their recent merger with SpiritSuper, CareSuper now manages an impressive $57 billion in retirement savings for over 570,000 Australians while maintaining their commitment to personalized service.

The information discussed is general information and doesn't take into account your objectives, financial situation or needs. Before making a decision about CareSuper, you should consider if this information is right for you. Consider the PDS and TMD at caresuper.com.au. 

Issued by CareSuper Pty Ltd (Trustee) (ABN 14 008 650 628, AFSL 238718). CareSuper (Fund) (ABN 74 559 365 913). Any advice is provided by CareSuper Advice Pty Ltd (ABN 78 102 167 877, AFSL 284443). 

Past performance isn't a reliable indicator of future performance. The value of investments can rise or fall, and investment returns can be positive or negative. 

What does it really take to turn a handyman service into a thriving family business? Jane Lombard and her husband Troy Wilkinson have spent six years building Hire a Hubby Western Creek into more than just a property maintenance company—they've created a trusted community resource that older residents and busy homeowners across Canberra rely on daily.

The journey hasn't been without its challenges. Jane shares candidly how they balance working together as a married couple, manage the constantly shifting workload of a service business, and deal with the crushing reality that nearly half their time goes to compliance and administrative tasks rather than actual customer work.

Their business model reveals surprising insights about our changing relationship with DIY and home maintenance. While Australia might be "the nation of The Block," Jane notices many homeowners simply lack the tools, skills, or time to handle even basic household fixes. This shift creates opportunities for trustworthy service providers—especially for vulnerable community members who need someone reliable to change a lightbulb or check their property when family lives interstate.

This episode is supported by CareSuper. 

The urban mobility landscape is changing, and ARIO stands at the forefront of this revolution. Founded just last year with a bold vision to transform how we move through cities, ARIO has quickly established itself as not just another scooter company, but a technology-driven solution to long-standing problems in the micro-mobility space.

Mitchell Price, Head of Government Relations for ARIO, reveals how their three-wheeled scooters incorporate AI-powered technology that's solving the issues that have plagued e-scooters since they entered Australian cities in 2017. Their innovative approach includes sensors that detect double-riding, remote parking capabilities that allow operations teams to move improperly parked scooters, and speed-limiting technology that automatically slows vehicles in designated areas. Perhaps most impressively, ARIO's $50 penalty for unreturned helmets has created unprecedented compliance with safety requirements.

As ARIO looks toward potential expansion into Canberra, Price emphasizes their community-first philosophy and readiness to adapt to local needs rather than imposing a standardized approach. For businesses considering expansion into new markets, he offers valuable insights about resilience, patience, and the importance of building social license through genuine community engagement. 

This episode is supported by CareSuper. 

When Dr. Chloe Lim discovered her hours as a molecular biologist and epigenetics researcher were being reduced due to funding cuts, she never imagined a request to twist balloons at a church event would transform her career path. Yet six years later, she's the award-winning owner of two thriving Canberra businesses that blend scientific knowledge with creative entertainment.

From laboratory research on DNA's "light switches" to founding Giggly Wiggly Balloons and Twistific. What began with YouTube tutorials quickly evolved into professional training with world-class balloon artists. Today, she creates everything from simple animal balloons to commissioned two-meter sculptures for the National Gallery of Australia.

Recently transitioning to a company structure, she aims to expand both businesses while developing Twistific as a social enterprise addressing gender equity in STEM. Her advice for aspiring entrepreneurs? "Put yourself out there" and "keep persisting and think outside the box when things aren't working."

This episode is supported by CareSuper. 

"Every six minutes, an Australian business is hacked. Is yours next?"

Roy Borekar, founder of Solution Tech and a 20-year cybersecurity veteran, shatters the dangerous myth that small businesses are too insignificant to attract hackers. In this eye-opening conversation with Greg Harford, Roy reveals why smaller operations are actually prime targets for cybercriminals who recognize these businesses lack the resources to properly defend themselves or recover from attacks.

Roy challenges the common assumption that cloud services automatically keep your data secure: "Just because it's in the cloud doesn't mean it's secure." In fact, cloud-based systems can sometimes make businesses more vulnerable by providing hackers with a 24/7 online target. Without proper protection, your business information becomes easier to access than when it was stored on physical servers.

The most practical advice? "Prepare your business like you know for sure you're going to get hacked tomorrow." This means not only implementing security measures but developing comprehensive incident response plans. Could your business survive being offline for three days? What's your strategy if ransomware locks up all your customer data?

Solution Tech offers free initial cybersecurity audits to help businesses identify vulnerabilities before hackers do. Visit solutiontech.com.au or stop by their Braddon office to learn how to protect your business in an environment where digital threats are no longer a matter of if, but when.

This episode is supported by CareSuper. 

Chief Minister Andrew Barr offers candid insights into the challenges and opportunities facing Canberra in this wide-ranging conversation about economic growth, budget pressures, and infrastructure development.

Having served as Chief Minister since 2014 and in the Assembly since 2006, Barr reflects on the secrets to his political longevity: "A combination of good policy being good politics, effective campaigning, and communication over an extended period." He explains how the ACT's proportional representation system eliminates safe seats, forcing politicians to perform not just as part of a team but as individual representatives.

 Barr recognizes business frustrations with red tape while outlining the government's better regulation agenda. He advocates for a balanced approach where regulations serve clear purposes without stifling innovation, noting that "uniformity can stifle innovation" while acknowledging the benefits of consistency across jurisdictions.

This episode provides essential listening for anyone interested in understanding the economic and political forces shaping Canberra's future, delivered through the perspective of its longest-serving Chief Minister.

This episode is supported by CareSuper. 

What happens when girls in one of Australia's most educated and affluent communities are quietly suffering the poorest mental health outcomes in the nation? The answer: Fearless Women steps in to transform young lives.

Glenda Stevens, founding CEO of Fearless Women and 2024 ACT Senior Woman of the Year, shares the remarkable journey of building an organization dedicated to empowering vulnerable girls and young women. Drawing from her diverse background as an Air Force air traffic controller and community leader, Glenda explains how Fearless Women developed its multi-layered approach to supporting girls through school programs, counseling, and mentorship.

Despite overwhelming community response with volunteer mentors, Fearless Women struggles to meet demand, with hundreds of girls currently on waitlists for their life-changing programs. Glenda challenges listeners to support not just through donations, but by actively calling out gender bias, having meaningful conversations with young people about media messages, and examining the subtle ways we reinforce stereotypes in everyday settings.

Want to support vulnerable girls or know someone who could benefit from these programs? Visit fearlesswomen.org.au to learn how you can be part of creating a generation of confident, resilient young women ready to face tomorrow's challenges.

This episode is supported by CareSuper. 

Craig Gillman believes he might have the best job in ACT government, and after listening to his vision for Canberra's city center, you might agree. As CEO of the City Renewal Authority, Gillman is at the forefront of transforming the capital's urban core into something truly dynamic, inclusive, and competitive.

Forget outdated stereotypes about Canberra being dull or family focused. Today's capital boasts the youngest demographic profile of any Australian city, with an increasingly multicultural population hungry for experiences. The Authority's work spans from major land developments like the former cloverleaf site near QT Hotel to place-based interventions such as the Braddon Streetscapes improvements and the exciting Namawari Park along the waterfront.

The numbers speak for themselves – city visitation increased by 30% between 2023 and 2024, with patterns shifting later into afternoons as work habits change. Have a listen to this exciting podcast for more on the future of the city that we love!

This episode is supported by CareSuper.