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There’s been discussion on whether people should say please and thank you to their Alexa or Claude, but should Alexa, Claude, and their robot relatives always maintain their level of civility when responding back to us? What is the point of (im)politeness in robotics? Linguist Derek Bousfield (expert on human politeness), computer scientist Blake Jackson (expert on user expectations of robots in terms of politeness), and psychologist Merel Keijsers (expert on robot bullying) discuss the pros and cons of robots that are able to be rude to humans.
The transcript of the episode is available as a PDF. You can also follow the episode with subtitles through Descript.
By Christoph Bartneck4
44 ratings
There’s been discussion on whether people should say please and thank you to their Alexa or Claude, but should Alexa, Claude, and their robot relatives always maintain their level of civility when responding back to us? What is the point of (im)politeness in robotics? Linguist Derek Bousfield (expert on human politeness), computer scientist Blake Jackson (expert on user expectations of robots in terms of politeness), and psychologist Merel Keijsers (expert on robot bullying) discuss the pros and cons of robots that are able to be rude to humans.
The transcript of the episode is available as a PDF. You can also follow the episode with subtitles through Descript.