The Change Order

The Change Order

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The Change Order episodes

  • Hearth Pro Talk: Stacie and Scott Feller of Kanga Roof share the seasons of your business

    On April 14, we hosted Hearth Pro Talk at our Austin offices. We had a great time connecting with contractors, and there was a lot of sharing of experience and expertise all with the goal of growing businesses. What we’re about to share is the audio from our first session of the day. Stacie and Scott of Kanga Roof showed us how to manage your business through different seasons—startup, growth, maturity, and exit. We hope you enjoy this session as much as we did. 

    Make sure you're subscribed because we'll be sharing our contractors' panel from our event later this week.


    0:00 Get to know Scott and Stacie

    4:23 Startup

    11:25 Growth

    18:19 Maturity

    27:28 Exit

    33:30 Question and answer

    42 min
  • Ray Clark on automating your appointment scheduling process to secure growth for your business

    On this episode, we speak Ray Clark, co-founder and VP of Sales at Schedule Engine. His company helps contractors of all sizes convert leads into appointments. They also provide 24/7 call center and chat services for contractors to secure appointments that turn into projects that turn into profits.

    In this episode, we discuss automation, removing barriers for your customers, how to achieve the growth you know is possible, how your customer experience creates referral business, and more.

    Learn more about Schedule Engine and book a demo at scheduleengine.com.

    40 min
  • Danny DeBeikes Jr. on finding the right insurance policy for your home improvement business

    Even the safest businesses have to keep in mind their liabilities and risks when doing business. You need insurance to protect yourself and your business. There seems to be insurance for every aspect of your operations, but where do you start?

    Today, we’re speaking with Danny DeBeikes of Hearth Insurance about how the right insurance policies can protect your business, what to look for when finding a policy, and how to make sure your claim processes as fast as possible.

    Visit hearthinsurancesolutions.com to find the right policy for you.

    35 min
  • Marc Levesque on generating leads and converting with great customer experiences

    We are joined by Marc Levesque, CEO and co-founder of Webrunner, which helps contractors improve their lead flow to enhance their sales and win more. As a full-service agency, they know what gets leads through the door and converted into customers. We discuss why you need to invest in marketing your business, focusing on customer experience, how to quickly analyze marketing performance, and more.

    To learn more about Webrunner Media visit their site webrunnermedia.com


    Intro 0:00

    The benefits of investing in your marketing 8:22
    How to generate consistent leads 13:00
    The most impactful ads 20:30The
    importance of speed to lead 26:00
    How to simply track your ROI 33:23

    36 min
  • Shawn Van Dyke on streamlining your operations to protect your profits

    Shawn Van Dyke is an author and business consultant that helps transform businesses looking to make big changes. Shawn helps businesses discover and create the systems they need to be successful. His program, Built to Build Academy, is tailored for businesses ready to grow the right way.

    In this episode with Shawn, we discuss how he got his start in home improvement, how specializing in something can help you make more money, how you can save money in the office, how to price your jobs, how to overcome money objections, and the tools you need to succeed.

    Learn more about Shawn at shawnvandyke.com and learn more about Built to Build at builttobuildacademy.com. Shawn has also authored two books—Profit First for Contractors and The Paperwork Punch List. Both are available through his website shawnvandyke.com.

    45 min
  • Tom Reber on contractor confidence and making your business work for you

    The Contractors’ Fight is led by Tom Reber. Tom has been in home improvement since 2002, and now is a motivator and business coach that helps contractors get out of bad habits and into good money. Tom connects home improvement contractors with the business resources they need to streamline their operations, generate more leads, and price their jobs right.

    Learn more about Tom Reber and The Contractors Fight at thecontractorfight.com.

    To get a copy of Tom’s new book Winning the Contractor Fight, visit thecontractorfight.com/book.

    42 min
  • Chris Bache on how communication can transform your business and pay off big time

    On this episode of The Change Order, we sat down with Chris Bache, co-founder and CEO of Hatch to discuss how communication can make or break a business. We talked about how automation can help contractors close more deals. We also chatted about customers’ communication expectations and how to meet them.

    Hatch helps contractors nurture leads into customers and customers into raving fans with communication automation tools. usehatchapp.com

    Intro 0:00

    How Hatch was born 1:17
    The biggest mistake new business owners make 5:43
    Tools you need to win right now 10:34
    New customer communication expectations 17:24
    Best advice 20:26

    24 min
  • Steve Weyl on how to improve your close rates and how honesty is the best policy

    In our first episode, we spent time with Steve Weyl a renowned sales trainer that helps transform home improvement sales teams across the country. Before he was a sales trainer, Steve owned ABLE Roofing, which he took from zero to $105M in annual revenue. In our interview, we spoke about how Steve got his start in the home improvement industry, common mistakes new businesses make, how to close with brutal honesty, and how Hearth can help your sales process. 

    To learn more about Steve's training, Wake Up and Start Selling, email [email protected] or visit gethearth.com.

    Visit Steve Weyl's website: https://www.therubygroup.sandler.com/steve-weyl


    0:00 - Intro

    1:56 - Steve gets started

    9:20 - Mistakes that new companies make

    13:29 - Favorite project ever

    23:03 - How to win with Hearth

    28 min

About The Change Order

From the publisher's feed

The Change Order’s mission is to share expertise and advice from home improvement business owners and professionals to help you transform your business. Growth comes from challenging ourselves and…