In this episode of Keep It Humane: The Podcast, we sit down with Steve Kaufman, former leader at PetSmart Charities and now a respected consultant in the animal welfare space. Steve shares his unique perspective on how access to veterinary care is evolving and why it’s one of the most pressing issues facing shelters, rescues, and communities today.

We explore his views on the future of animal welfare, the balance between data-driven strategies and compassion-driven care, and how his consulting work helps organizations build stronger, more sustainable programs. Whether you’re an animal control officer, shelter professional, or advocate for pets and people, this conversation offers valuable insight from one of the field’s most experienced voices.