The Cherryleaf Podcast

The Cherryleaf Podcast

By CherryleafTechnology
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The Cherryleaf Podcast episodes

  • 136. Generative AI, what do the buzzwords mean?

    When people talk about AI, chatbots, and tools like ChatGPT, all the new terminology can make it hard to understand how it all works. In this episode, we're going to look at the definitions of some of the words that you might hear.

     
    Register for our webinar Using AI in techcomm: What you asked, and the answers
     

    Thursday 29th June 2023

    As a way of bridging the gap between the potential of Artificial Intelligence (AI) and the specific needs of Technical Communicators, we conducted a survey within the technical communications community. We wanted to uncover the most pressing questions, concerns, and areas of interest related to using AI and ChatGPT in technical communications.

    In this webinar, we’ll present some of the questions you raised, and outline the answers to those questions. Additionally, we will present a framework for identifying opportunities and best practices for integrating ChatGPT and AI into their technical authoring processes.

    About Cherryleaf:

    Cherryleaf

    21 min
  • 135. Writing procedures needed for regulatory compliance

    In this episode, we talk about writing procedures that are needed for regulatory compliance.

    By this we mean organisations that might be investigated by a regulatory body.

    We describe the different approaches to creating the content. 

    We'll post a transcript to the Cherryleaf Blog.
     

    About Cherryleaf:

    Cherryleaf

     

     

    20 min
  • 134. We’re copying Google’s elearning courses, and how you can do it as well
    We wanted to talk about some ideas that we've taken from Google on how to present elearning video content. And to share them in case you are also involved in e-learning, and you wanted to copy these ideas as well.  
     
    We examine one of Google's videos from its UX Design course. These courses are on YouTube, so it’s possible to view them without having to sign up to a course.  
     
    Link to the video:

    Intro to UX (User Experience)
     
    We'll post a transcript to the Cherryleaf Blog.
     

    About Cherryleaf:

    Cherryleaf

    35 min
  • 133. What will ChatGPT mean for technical communication?

    It's been about three months since ChatGPT was launched. And we thought it would be good to look at really the status of what ChatGPT might mean for the future of technical communication.

    And we did a blog and we did some experiments back in December, as have others, and people have reflected on the pros and cons of it.

    And we thought it would be good to take a look at it today.

    --

    We'll post a transcript to the Cherryleaf Blog.
     

    About Cherryleaf:

    Cherryleaf

    --

    More information:

    Wie gut ist Künstliche Intelligenz in der Technischen Dokumentation?
    https://www.parson-europe.com/de/blog/kuenstliche-intelligenz-chatgpt-technische-dokumentation
     
    Cherryleaf: What will ChatGPT mean for the future of technical communication?
    https://www.cherryleaf.com/2022/12/what-will-chatgpt-mean-for-the-future-of-technical-communication/
     
    ICMS GmbH: https://www.icms.de/kuenstliche-intellig enz-in-der-technischen-redaktion-fluch-oder-segen/
     
    Pinecone: Generative Question-Answering with Long-Term Memory https://www.pinecone.io/learn/openai-gen-qa/
    21 min
  • 132. Dealing with a layoff

    In January 2023, there's been quite a few layoffs in the tech sector. It's reported that Google has laid off 12,000 people, Microsoft 11,000, Amazon 18,000, Salesforce 8000. And there's also been layoffs at Meta, Cisco, Spotify, and other organisations.

    In this episode, we're going to look at dealing with being laid off or being made redundant.

    We'll post a transcript to the Cherryleaf Blog.
     

    About Cherryleaf:

    Cherryleaf

    19 min
  • 131. Diana Logan on GitLab and Hackathons

    We talk to Diana Logan, Manager, Technical Writing at GitLab, about Gitlab’s approach to documentation and code.

    We discuss:

    • Working in an “Docs as Code” environment
  • The upcoming GitLab Docs hackathon
  • Working for a fully remote, asynchronous organisation 
    • We've posted a transcript to the Cherryleaf Blog.
     

    More information:

    • GitLab Docs Hackathon 23 - 27 January, 2023
  • Five fast facts about docs as code at GitLab
  • How to update GitLab documentation

    • About Cherryleaf:

    Cherryleaf

    25 min
  • 129. Your first 90 days as a Documentation Manager

    We asked on Social Media

    Someone joins as/becomes a manager of technical writing team.
    What would you advise they do in their first 90-100 days?

    In this episode, we go through the responses we received.

    We'll post a transcript to the Cherryleaf Blog. 

    About Cherryleaf:

    Cherryleaf

     

    The five pillars of content strategy:

    https://www.scroll.co.uk/wp-content/uploads/2019/08/Five-Pillars-Approach-toolkit.pdf
    18 min
  • 128. Optimising Technical Documentation for Search

    We look at optimising technical documentation for Search Engines.

    We'll post a transcript to the Cherryleaf Blog. 

    About Cherryleaf:

    Cherryleaf

    Links:

    • Podcast 62 Looking back on the presentations at The Evolution of TC 2019 conference
  • 99 Percent Invisible: Search and ye might find
    • 24 min

About The Cherryleaf Podcast

From the publisher's feed

Cherryleaf’s podcast on technical writing and becoming a better business communicator.