The Chief Psycho Podcast

Meet this weeks guest... 🥁

...Laura Nelson!! 🥳

Laura is an esteemed entrepreneur, speaker, and founder of Front Office Rocks, an innovative online training platform that has elevated dental front office staff training to new heights. Her dedication to empowering dental teams has made her a transformative leader in the industry, ensuring practices deliver exceptional patient care and efficient management.

Beyond her work in education, Laura is also committed to fostering inclusivity and well-being in the dental community. As a co-founder of Sober Life Rocks, she’s leading an inspiring initiative to create more sober-friendly industry events, encouraging healthier choices and inclusive environments for all.

Don’t miss this week’s episode, “Building Belonging,” where Laura shares her insights on inclusion and the power of a welcoming workplace. 

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Links: 

• IG: @frontofficerocks, @soberliferocksdental, @lnelsonrocks
• Website: https://frontofficerocks.com/, https://soberliferocks.com/

#TheChiefPsychoPodcast #BuildingBelonging #InclusiveDentistry #FrontOfficeRocks #SoberLifeRocks #DentalLeadership

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

Meet this weeks guest... 🥁

...Brittany Rogars, CEO and Founder of SKF Practice Solutions! 🎙️

Brittany’s mission is to empower dental practices to not only survive but thrive, and she’s bringing her wealth of knowledge and passion to the show. As a keynote speaker, author of Dental Revenue Cycle Blueprint, DSN/FOA coach, and host of the The Dental Decoders podcast, Brittany’s leadership is transforming the dental industry. 🦷

Her journey is one of resilience and triumph—from overcoming personal challenges to building a thriving business that optimizes revenue cycles and introduces scalable systems for practices nationwide. You won’t want to miss hearing her story and insights!

Links: 

• IG: @brittanyrogers, @skfpracticesolutions, @thedentaldecoders
• Website: https://skfpracticesolutions.com/

#TheChiefPsychoPodcast #DentalLeadership #SKFPracticeSolutions #DentalRevenueCycle #OperationalResilience #Podcast

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

🕺🏼 Meet this week’s returning guest…

…Kara Kelley! 🎤

Kara is back with us to share more of her expertise in HR for dental practices. As the founder and CEO of @clinicalhrllc, she works with Dental Practice Leaders to create strategic HR systems that strengthen teams and drive practice success. From leadership development to building compliant HR structures, Kara has a wealth of knowledge to offer. 🚨

Tune in to hear her fresh insights on this week’s episode, “Humans First, Resources Second,” dropping soon! 🥳

Links: 

• Website: https://www.clinicalhr.com/
• IG: @clinicalhrllc

#TheChiefPsychoPodcast #HRLeadership #DentalOfficeManagement #ClinicalHR #PeopleFirst

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

Introducing… 🥁

…Kyle L. Summerford! 🥳

With more than 22 years of experience in dental, Kyle has a unique approach to case presentation and patient acceptance. As an OM and financial dental consultant, he leverages his knowledge to assist new and struggling dental practices. Through his education programs, Kyle empowers staff members with effective patient education skills and persuasion techniques. He has lectured at CE events and academic institutions. His expertise is further recognized through his column, Dental Coding with Kyle. He’s the founder of the Dental Office Managers Community. Visit his website at kylesummerford.com to learn more about the kind of difference Kyle is bringing to dentistry! 

In this episode, Kyle shares valuable tips on how to forward emotional intelligence in your business to drive an increase in conversion and experience.
 
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Links:
• FB: https://www.facebook.com/groups/dentalofficemanagers
• IG: @dentalofficemanagers
• LI: www.linkedin.com/in/kyle-summerford-b162b379

#TheChiefPsychoPodcast #GuestStar #DentalOfficeManagers

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

Introducing… 🥁

…The Stewart’s! 🥳

It’s an extra special episode this week as I sit down with my dear friends and family, Katrina and Dale! This dynamic duo is changing the game in both the dental and business worlds — get a glimpse of their day-to-day below:

👩🏻‍🦰 Katrina Sanders-Stewart: A clinical dental hygienist, author, and international speaker, Katrina is passionate about elevating the dental profession by creating an undeniable movement that educates, encourages, and empowers the profession to rise in its power. Known as the “Dental WINEgenist™,” she pairs her desire for excellence in the dental industry with her knowledge and passion for wine. She is the Clinical Liaison for Hygiene Excellence at AZPerio, founder of Sanders Board Preparatory, and has been published in various publications including RDH Magazine and Today’s RDH. Recently, Katrina proudly received the University of Minnesota Distinguished Alumni Award and Sunstar GUM Award of Distinction.

🧔🏻‍♂️ Dale Stewart: With an MBA and over a decade of corporate consulting experience, Dale enjoys working with teams to solve their most complex business and technology challenges. He has experience in working effectively with stakeholders from the front line to the C-suite and is passionate about leveraging Lean Six Sigma principles to orchestrate people, processes, technology, and metrics to help organizations become more successful. Recently Dale joined forces with his wife, Katrina Sanders, and now they are on a joint mission to positively impact the world around them through delivering the best dental and business education that empowers clinicians and improves patient outcomes.

Together, they’re delivering world-class education to empower clinicians and improve patient outcomes. Don’t forget to tune in!🍷✨

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Links:
• IG: @TheDentalWINEgenist, @trip.n.dales
• Website: www.katrinasanders.com
• FB: 

• https://www.facebook.com/TheDentalWINEgenist/
• https://www.facebook.com/dale.stewart.3388

• LI: 

• https://www.linkedin.com/in/katrina-m-sanders-rdh-bsdh-m-ed-rf-39547bb4/
• https://www.linkedin.com/in/dale-stewart-mba-7633392b/

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

Introducing… 🥁

…Brenda McNulty! 🥳

Brenda McNulty has 30+ years of dental experience starting as a dental assistant and working through multiple positions in the dental space.  She is the owner of DSO Facts, a fractional training officer company based out of Colorado that focuses on training, implementation, processes, and accountability. Brenda’s expertise is to build relationships with your patients and teams using a TRANSFORMATION, not transactional, approach.  She creates increased profitability by establishing systems for practices that focus on the talents of each team member. Brenda has spoken at several major dental events. She’s a member of the American Association of Dental Office Management, Speaker/Consultant Alliance, Academy of Dental Management Consultants, Dental Entrepreneur Woman, DVIN, Speaker Connection Network, and Women in DSO.

In this episode, Brenda dives into leading with faith and purpose—don’t miss this! 🎧

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Links:
• FB: https://www.facebook.com/McNulty.Brenda
• IG: @brendajmcnulty
• LI: https://www.LinkedIn.com/in/brenda-mcnulty-91653072

#GuestStar #DSOFacts #TheChiefPsychoPodcast

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

In this exciting kickoff to Season 2, join our host JB, aka Chief Psycho, as he shares what he’s been up to since the last season. This episode is packed with insights and updates that you won’t want to miss!

1. What Have I Been Up To Since Season 1:
   • Speaking: Dive into the highlights of JB’s speaking engagements, including some of the most impactful events and memorable moments.
   • Traveling: Discover the adventures and experiences from JB’s travels across the globe, and how these journeys have influenced his perspectives.
2. Launch of ZIA:
   • Focus: Learn about the primary goals and focus areas of ZIA, the latest venture JB is passionate about.
   • Why: Understand the motivation and inspiration behind launching ZIA, and what it aims to achieve in the industry.
   • Origins: Hear the backstory of where the idea for ZIA came from and how it has evolved into a reality.
3. What’s to Come on the Podcast:
   • Returning Guests: Look forward to the return of some favorite guests from Season 1, bringing fresh insights and updates.
   • New Co-Host: Meet the new co-host joining JB this season, adding a new dynamic and perspective to the discussions.
   • New Series Edition: Get excited about a new series edition coming this season, designed to delve deeper into specific topics and offer even more value to listeners.

Tune in to this episode for an engaging and informative start to an incredible new season! 

Follow us on Instagram: @thechiefpsychopodcast

Interested in learning more about being a guest? Contact us at [email protected]!


#PodcastSeason2 #ChiefPsycho #Episode1 #CatchUp #NewBeginnings #ZIALaunch

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

Are you taking HR advice from Facebook groups? Could your team benefit from added HR compliance to better support your organization and team?

Meet this week's guest star, Kara Kelley! 🎤

Kara works with Dental Practice Leaders to develop strategic HR systems that engage their team and strengthen their practice. She is the founder and CEO of Clinical HR LLC, a Human Resources advisory firm for dental and medical practices. Kara focuses on cultivating leadership skills, managing employee relations issues, and implementing competitive total rewards systems. She also works with practices to develop employee policies and establish compliant HR systems. 🚨

Though Kara initially enrolled in a Marketing degree program, she took an HR course for a general business credit. She fell in love with it, eventually earning a B.S. in Business with a concentration in Human Resource Management. Kara is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and holds a Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute (HRCI). She is also an Everything DiSC Workplace Certified Facilitator and a Five Behaviors Certified Practitioner. 🏆

A life-long learner who is never content with the status quo, Kara serves on several professional boards and committees. She is the Co-Chair of the Mentorship Committee and a member of the Legal & Legislative Committee for Austin SHRM. Kara is currently serving as President of the National Speakers Association Austin chapter. In 2022, she helped found the ADMC Memorial Foundation, a scholarship program for new practice owners. Kara founded the Dental Leadership Mindset Facebook group, an HR Hub for Practice Leaders. 📚

Follow Kara to learn more:
🪄 @clinicalhrllc
🪄 https://www.clinicalhr.com/

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

How are you staying up to date with the latest trends in technology? Are you afraid with the advancements of AI and technology that, your job could be replaced?

Meet this week's guest star, Aimann Rasheed! 🤖

Aimann Rasheed is a Senior Manager within EisnerAmper Digital. With 15 years of experience in digital transformation consulting, Aimann specializes in a wide range of cutting-edge technologies, including AI, automation, UX, product development, SaaS, and blockchain. He primarily works with private and public clients in the healthcare, technology, life sciences, and education industries. 🧬

Aimann has a proven track record of helping organizations successfully navigate the ever-changing digital transformation landscape. He has deep expertise in identifying and implementing innovative solutions that drive business growth and improve customer experience. His in-depth understanding of enterprise architecture, automation, and software development lifecycles (SDLC) has helped many clients streamline operations, reduce costs, and improve efficiency. 🧰

Prior to joining the firm, he was the Chief Technology Officer with a dental software startup serving hundreds of dental offices in North America. In this role, his key responsibilities included building software solutions, managing teams, managing technical operations, and defining technical vision/strategy. 🦷

Furthermore, Aimann has a keen interest in emerging technology-focused topics and regularly publishes thought leadership pieces on topics such as automation best practices, artificial intelligence, digital ethics, and design thinking. 💭

Follow Aimann to learn more:
🕹️ @rasheemo
🕹️ https://www.eisneramper.com/

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho

When was the last time you audited your systems or procedures in your business? Do you need assistance in creating a more efficient approach to facilitating projects or tasks?

Meet this week’s guest star, Glenda Acevedo! 🙌🏼

Documentologist Glenda Acevedo guides professionals in transforming company culture through her speaking and consulting programs. She is a regular presence on podcasts and contributes to prominent industry publications. 🦷

Certified in systems management, Glenda helps businesses document their own proven processes - minimizing mistakes, generating time to devote to other tasks,
and cultivating an opportunity to scale profits. 📈

She is also trained in various systems and project management platforms. She brings nearly three decades of experience cultivating partnerships, expanding network connections, influencing buying decisions, designing, and implementing programs, training employees, and educating customers at a Fortune 500 company. 📊

Follow Glenda to learn more:
⚙️ @thedocumentologist
⚙️ www.glendaacevedo.com

Support the show

Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.

Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.

Catch you next time. Until then—keep it psycho.

@thechiefpsychopodcast @thechiefpsycho