Today’s guest is Carolin Wendt, author of The Pocket Mentor for Game Community Management, and currently Lead International Community at CD PROJEKT RED.

We chat about why and how Carolin wrote her book on community management. And Carolin gives some great tips for people wanting to break into community management.

Games mentioned in this episode: Cyberpunk 2077, The Witcher, GWENT, Dragon Age: The Veilguard, Neverwinter Nights, The Plucky Squire

Find Carolin on:

The official site for "The Pocket Mentor for Game Community Management" book.

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Today I chat with Florian Rohde, currently Community & Player Support Lead at YAGER.

We talk about how as a community manager, you can support your colleagues to do their job in the best way possible while shielding them from all the unnecessary noise.

Games mentioned in this episode: The Cycle, The Cycle: Frontier, CrossFire Europe, Summoners War, Call of Duty: Black Ops 6, Yakuza series

Find Florian on:

Florian's blog posts on being a community manager:

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Today I chat with Ellinor Bergman, CEO & Co-Founder of Speldosa Interactive.

Ellinor tells us her journey into community management - and how a crisis situation at her previous job led her - somewhat unexpectedly - into her current role as CEO.

Games mentioned in this episode: MonsterWash, Project Shoreline, Totally Accurate Battle Simulator (aka TABS), Content Warning, Passpartout 2, Deadlock, Caravan SandWitch, Dorfromantik

Find Ellinor on LinkedIn.

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Today I chat with Christian Jürgensen, currently working as a community management specialist at InnoGames.

Christian's story into community management is unique. Christian was working as a film producer in LA, he moved to Brazil, and then he was brave enough to jump at an opportunity that let him start a new career in community management.

Games mentioned in this episode: Tribal Wars, Grepolis, Heroes of History, RuneScape, Total War, Red Dead Redemption 2

Find Christian on LinkedIn.

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In today's chat, Lyn Dang and I talk about the danger of burnout for community managers, about streaming with authenticity, and about appearing at physical events. And Lyn tells us her 3 rules for community management.

Games mentioned in this episode: Summoner's War, Palia, Emberward

Find Lyn on LinkedIn.

If you are a student aspiring to be in the industry, you can find Lyn over at BobaTalks as a mentor.

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Today Gabriel Sanchewski tells us about his journey from avid gamer to community manager.

Gabriel and I talk about how he even before he was officially a community manager, he would just roll up his sleeves and create the community resources he noticed were missing.

And we hear about how Gabriel came to create and run The Break Room, a private Discord server for community managers.

Games mentioned in this episode: RuneScape, Wizard Wars, Halo 3, Magicka: Wizard Wars, Questland, Squad Busters, Super Auto Pets, Marvel Snap, Silk Song

Find Gabriel on:

The Discord servers we mentioned:

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Today's guest is Jeremy Fielding, currently working at Stunlock Studios on V Rising, a vampire survival action RPG.

Jeremy and I chat about how community management took him from Florida to a small city in Sweden, how you learn to be a community manager, and what the upward career path for community managers can look like.

Games mentioned in this episode: V Rising, Battlerite, Shogun Showdown

Find Jeremy on:

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Today my guest is James Croucher, currently working at tinyBuild on games such as DUCKSIDE, Sand, and the Hello Neighbor series.

James talks about running a community where everyone is a subject matter expert, what he looks for when hiring a community manager, and why he prefers serving the community on games that he actually plays.

Games mentioned in this episode: DUCKSIDE, Sand, Hello Neighbor, Train Simulator, Flight Simulator, Dune: Spice Wars, Northgard, Wartales, Deep Rock Galactic, V Rising.

Find James on LinkedIn.

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The trailer for season 1 of The Community Lounge.

The Community Lounge is a podcast where community managers from video games studios and publishers tell their story of how they got into the role, talk about the challenges they face, and share tips to help other community managers.