Don Crawley, Author.

It’s hard knowing what are the best team building exercises for IT teams. Many people say they hate team-building exercises. When I’m at a conference or a meeting and I hear there’s going to be some sort of team-building exercise, I run from the room! Perhaps you feel the same way. Choose the Right Team-Building […]

Best Team Building Exercises for IT Teams

Don Crawley, Author.

This is the third and final installment in my series on how to hire, manage, and retain top-performing tech employees. In this post, you’ll learn five critical success factors in employee retention strategies to help retain your best employees. You’ve hired a great I.T. team. You work hard to be a great manager. How do […]

Employee Retention Strategies: How to Retain High-Performing Tech Employees (Includes Video)

Don Crawley, Author.

This is the second in my series of I.T. leadership and team-building posts for IT managers and supervisors. What are the leadership qualities that allow you to successfully manage the team and retain key individuals? Key Leadership Qualities Ensure You’re Providing Competitive Pay and Benefits On most scales of job satisfaction, pay and benefits are […]

Leadership Qualities: How to Successfully Manage High-Performing Tech Employees (Includes Video)

Don Crawley, Author.

People who hire tech people tell me over and over again how hard it is to find the best people. No doubt, in the current competitive job market, that hiring is a challenging process, especially for critical tech positions. You’ve got to create just the right combination of pay, benefits, work environment, and company culture. […]

How to Hire High-Performing Tech Employees

Don Crawley, Author.

The Third of the 5 Principles is the principle of customer empathy. Empathy is the ability to put yourself in the other person’s position, to imagine what they’re going through, to try to feel what they’re feeling. Of course, there are times where you simply can’t put yourself in the other person’s position and, contrary […]

Principle #3: Empathy